Lilach,

Is this on your own install of Galaxy or the public ones? If its on
the public ones offered by the Galaxy community, I think you need to
post to the users list. If its own your own custom install of Galaxy,
you need to check that the job runners have been configured correctly.

-Adam

--
Adam Brenner
Computer Science, Undergraduate Student
Donald Bren School of Information and Computer Sciences

Research Computing Support
Office of Information Technology
http://www.oit.uci.edu/rcs/

University of California, Irvine
www.ics.uci.edu/~aebrenne/
aebre...@uci.edu


On Tue, Apr 30, 2013 at 12:29 AM, lilach noy <lilach...@gmail.com> wrote:
> Hello,
>
> I'm new to Galaxy so I think i'm at the right place asking this, though
> please let me know if I got it all wrong.
> I sent a Tophat query on Thursday about 5 days ago and it is still waiting
> to ran (gray background).
>
> Is to O.k? A bug? Should i keep waiting or stop everything and restart?
>
> If this is not the address for reporting a suspicious bug, whom does this
> concern?
>
> Thank you very much,
> Lilach
>
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