Re: [galaxy-dev] problems previewing certain files, downloading files and with login

2011-12-20 Thread Alfonso Núñez Salgado

Hi,

  I have found an old  thread where Matthew Conte talks about  problems 
previewing certain files, downloading them.


Matthew Conte wrote:

I'm having several problems with my local galaxy install which may or 
may not be related to one another.,,The first problem I'm having is with 
the Display data in browser feature.  Some files type formats 
(fastqsanger, fasta) display fine.  However, other file type formats 
(png, svg, txt) simply do not display at all. I have debugging turned 
on, but do not see any error within the browser or within the galaxy log 
or web server log after clicking the Display data in browser eyeball 
icon.  It is simply a blank middle panel.  I'm having several problems 
with my local galaxy install which may or may not be related to one 
another.,,The first problem I'm having is with the Display data in 
browser feature.  Some files type formats (fastqsanger, fasta) display 
fine.  However, other file type formats (png, svg, txt) simply do not 
display at all. I have debugging turned on, but do not see any error 
within the browser or within the galaxy log or web server log after 
clicking the Display data in browser eyeball icon.  It is simply a 
blank middle panel.


http://gmod.827538.n3.nabble.com/problems-previewing-certain-files-downloading-files-and-with-login-td2919895.html#a3087703

In my case all this happen without a proxy, (so) and I can login in 
correctly but I still having problem previewing and downloading files.


hg summary
parent: 6298:b258de1e6cea tip
branch: default



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Re: [galaxy-dev] problems previewing certain files, downloading files and with login

2011-06-20 Thread Nate Coraor
Nate Coraor wrote:
 Matthew Conte wrote:
  Hi Nate,
  
  I was able to finally track down the login issue.  It had to do with the
  following setting in my universe_wsgi.ini:
  *
  *
  *cookie_path = /galaxy*
  
  Removing this out fixed the problem and I should be fine leaving it out out
  since I don't need to run more than one instance of Galaxy.  I probably
  shouldn't have had this setting in the first place, though I'm not exactly
  sure what this caused the problem.
  
  Anyways, thanks for all the help tracking these issues down.
 
 Hi Matt,
 
 I was about to get back to this now that the conference is over and I
 was also wondering if that option was related - weird though, I'm not
 sure why it should have an effect, but I'm glad you've figured out
 what's up.  I guess there's a bug with the cookie path I'll need to
 check out.

Okay, in testing I can only get this to happen if the browser has two
cookies - one with the correct proxied path set and another set using
just '/'.  This arises from something like a bug in the library Galaxy
uses to handle the request (WebOb) and the fact that the cookie headers
don't include the cookie path along with the contents, so we'd have to
choose one cookie or the other to use as your current session (probably
the newer of the two?).

Since this should really only happen in the case of a user getting a
Galaxy cookie while running with cookie_path unset and then another once
it's been set, it should be pretty rare and easily worked around by
clearing cookies.

If you're still interested in testing this and find that clearing
cookies still doesn't fix the issue, please let me know.

Thanks,
--nate


 
 --nate
 
  
  -Matt
  
  On Mon, May 16, 2011 at 5:26 PM, Matthew Conte mco...@umd.edu wrote:
  
   Yep.
   On May 16, 2011 7:14 AM, Nate Coraor n...@bx.psu.edu wrote:
Matthew Conte wrote:
On Fri, May 13, 2011 at 11:18 AM, Nate Coraor n...@bx.psu.edu wrote:
   
 That's correct, although it should've been fixed. Can you remove the
 contents of galaxy-dist/database/compiled_templates, clear cache,
 reload, and see if you still get the same results?

 Thanks,
 --nate

   
I've removed the contents of that folder, cleared the browser cache,
reloaded and still get the same results (nothing different in the log
either).
   
I'm not sure if this will help, but maybe I should mention that when I
   try
to log in I do get the following screen to flash for a brief second
   before
automatically taking me back to the welcome screen:
   
[image: Screen shot 2011-05-13 at 1.44.25 PM.png]
   
I'm going to try to set up a test environment to replicate this shortly.
Does this happen with both Apache and nginx?
   
--nate
  
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Re: [galaxy-dev] problems previewing certain files, downloading files and with login

2011-06-02 Thread Nate Coraor
Matthew Conte wrote:
 Hi Nate,
 
 I was able to finally track down the login issue.  It had to do with the
 following setting in my universe_wsgi.ini:
 *
 *
 *cookie_path = /galaxy*
 
 Removing this out fixed the problem and I should be fine leaving it out out
 since I don't need to run more than one instance of Galaxy.  I probably
 shouldn't have had this setting in the first place, though I'm not exactly
 sure what this caused the problem.
 
 Anyways, thanks for all the help tracking these issues down.

Hi Matt,

I was about to get back to this now that the conference is over and I
was also wondering if that option was related - weird though, I'm not
sure why it should have an effect, but I'm glad you've figured out
what's up.  I guess there's a bug with the cookie path I'll need to
check out.

--nate

 
 -Matt
 
 On Mon, May 16, 2011 at 5:26 PM, Matthew Conte mco...@umd.edu wrote:
 
  Yep.
  On May 16, 2011 7:14 AM, Nate Coraor n...@bx.psu.edu wrote:
   Matthew Conte wrote:
   On Fri, May 13, 2011 at 11:18 AM, Nate Coraor n...@bx.psu.edu wrote:
  
That's correct, although it should've been fixed. Can you remove the
contents of galaxy-dist/database/compiled_templates, clear cache,
reload, and see if you still get the same results?
   
Thanks,
--nate
   
  
   I've removed the contents of that folder, cleared the browser cache,
   reloaded and still get the same results (nothing different in the log
   either).
  
   I'm not sure if this will help, but maybe I should mention that when I
  try
   to log in I do get the following screen to flash for a brief second
  before
   automatically taking me back to the welcome screen:
  
   [image: Screen shot 2011-05-13 at 1.44.25 PM.png]
  
   I'm going to try to set up a test environment to replicate this shortly.
   Does this happen with both Apache and nginx?
  
   --nate
 
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Re: [galaxy-dev] problems previewing certain files, downloading files and with login

2011-06-01 Thread Matthew Conte
Hi Nate,

I was able to finally track down the login issue.  It had to do with the
following setting in my universe_wsgi.ini:
*
*
*cookie_path = /galaxy*

Removing this out fixed the problem and I should be fine leaving it out out
since I don't need to run more than one instance of Galaxy.  I probably
shouldn't have had this setting in the first place, though I'm not exactly
sure what this caused the problem.

Anyways, thanks for all the help tracking these issues down.

-Matt

On Mon, May 16, 2011 at 5:26 PM, Matthew Conte mco...@umd.edu wrote:

 Yep.
 On May 16, 2011 7:14 AM, Nate Coraor n...@bx.psu.edu wrote:
  Matthew Conte wrote:
  On Fri, May 13, 2011 at 11:18 AM, Nate Coraor n...@bx.psu.edu wrote:
 
   That's correct, although it should've been fixed. Can you remove the
   contents of galaxy-dist/database/compiled_templates, clear cache,
   reload, and see if you still get the same results?
  
   Thanks,
   --nate
  
 
  I've removed the contents of that folder, cleared the browser cache,
  reloaded and still get the same results (nothing different in the log
  either).
 
  I'm not sure if this will help, but maybe I should mention that when I
 try
  to log in I do get the following screen to flash for a brief second
 before
  automatically taking me back to the welcome screen:
 
  [image: Screen shot 2011-05-13 at 1.44.25 PM.png]
 
  I'm going to try to set up a test environment to replicate this shortly.
  Does this happen with both Apache and nginx?
 
  --nate

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Re: [galaxy-dev] problems previewing certain files, downloading files and with login

2011-05-09 Thread Nate Coraor
Matthew Conte wrote:
 Good afternoon,
 
 I'm having several problems with my local galaxy install which may or may
 not be related to one another.
 
 The first problem I'm having is with the Display data in browser feature.
  Some files type formats (fastqsanger, fasta) display fine.  However, other
 file type formats (png, svg, txt) simply do not display at all. I have
 debugging turned on, but do not see any error within the browser or within
 the galaxy log or web server log after clicking the Display data in
 browser eyeball icon.  It is simply a blank middle panel.
 
 The next problem I'm having has to do with downloading files.  Firefox and
 Safari will download any file from a history, but will just create an empty
 file on the client.  Again, neither log file show an error with a clue to
 the problem. Chrome will download some files, but other files give me an
 error and won't download:
 
 *This webpage is not available*
 *
 *
 *error 100 (net::ERR_CONNECTION_CLOSED): The server unexpectedly closed the
 connection.*
 
 In this case, I don't see anything in the log files either.

Hi Matt,

Are you using the sendfile/x-accel-redirect configurations of
Apache/nginx?  Are all of these issues the same if you connect directly
to Galaxy's built-in webserver instead of through a proxy server?

 
 
 Finally, I'm also having a problem logging in from the main welcome page.
  It seems to authenticate fine (I get an error when I put in the wrong
 password and don't when I put in the correct password), but it doesn't
 actually log me in and just takes me back to the main welcome page.
 
 For this problem, I do get an error in the galaxy log:
 
  *Exception happened during processing of request
 from *
 *self.wfile.flush()*
 *  File /raid/galaxy_user/lib/python2.6/socket.py, line 297, in flush*
 *self._sock.sendall(buffer(data, write_offset, buffer_size))*
 *error: [Errno 32] Broken pipe*

I see this occasionally on python 2.6, and it's usually just a harmless
intentional interrupted connection.  As above, can you test login via
the welcome page without the use of the proxy server and report back
whether there's any difference?

Thanks,
--nate

 
 
 I am able to log in via other routes, such as going to Options-Saved
 Histories which brings up an error You must be logged in to work with
 multiple histories and links to /galaxy/user/login?webapp=galaxy and from
 there I can log in fine. This happens with both admin and normal users.  It
 is not a huge problem since I have a work around, but it would be nice to
 figure out the problem so I don't have to make my users do the same.
 
 I should mention that I'm running galaxy-dist changeset 50e249442c5a on
 CentOS. The problems seem to be web server independent too as they appear
 with both Apache and Nginx. I've used the following instructions, but I'm
 just not seeing where the problem(s) is/are:
 
 https://bitbucket.org/galaxy/galaxy-central/wiki/Config/ProductionServer
 https://bitbucket.org/galaxy/galaxy-central/wiki/Config/ApacheProxy
 https://bitbucket.org/galaxy/galaxy-central/wiki/Config/nginxProxy
 https://bitbucket.org/galaxy/galaxy-central/wiki/Config/WebApplicationScaling
 
 
 Thanks,
 Matt
 
 -- 
 Matthew Conte
 Bioinformatics Scientist
 Department of Biology
 University of Maryland
 mco...@umd.edu

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Re: [galaxy-dev] problems previewing certain files, downloading files and with login

2011-05-09 Thread Matthew Conte
Hi Nate,


On Mon, May 9, 2011 at 3:30 PM, Nate Coraor n...@bx.psu.edu wrote:

 Matthew Conte wrote:
  Good afternoon,
 
  I'm having several problems with my local galaxy install which may or may
  not be related to one another.
 
  The first problem I'm having is with the Display data in browser
 feature.
   Some files type formats (fastqsanger, fasta) display fine.  However,
 other
  file type formats (png, svg, txt) simply do not display at all. I have
  debugging turned on, but do not see any error within the browser or
 within
  the galaxy log or web server log after clicking the Display data in
  browser eyeball icon.  It is simply a blank middle panel.
 
  The next problem I'm having has to do with downloading files.  Firefox
 and
  Safari will download any file from a history, but will just create an
 empty
  file on the client.  Again, neither log file show an error with a clue to
  the problem. Chrome will download some files, but other files give me an
  error and won't download:
 
  *This webpage is not available*
  *
  *
  *error 100 (net::ERR_CONNECTION_CLOSED): The server unexpectedly closed
 the
  connection.*
 
  In this case, I don't see anything in the log files either.

 Hi Matt,

 Are you using the sendfile/x-accel-redirect configurations of
 Apache/nginx?  Are all of these issues the same if you connect directly
 to Galaxy's built-in webserver instead of through a proxy server?


Yep, I'm using mod_xsendfile-0.12 for apache and x-accel-redirect for nginx,
but both webservers are showing the same problems.  If I use Galaxy's
built-in webserver, I don't have the above problems, so the problem is
probably related to the proxy server. I just can't seem to pinpoint the
problem.



 
 
  Finally, I'm also having a problem logging in from the main welcome page.
   It seems to authenticate fine (I get an error when I put in the wrong
  password and don't when I put in the correct password), but it doesn't
  actually log me in and just takes me back to the main welcome page.
 
  For this problem, I do get an error in the galaxy log:
 
   *Exception happened during processing of request
  from *
  *self.wfile.flush()*
  *  File /raid/galaxy_user/lib/python2.6/socket.py, line 297, in flush*
  *self._sock.sendall(buffer(data, write_offset, buffer_size))*
  *error: [Errno 32] Broken pipe*

 I see this occasionally on python 2.6, and it's usually just a harmless
 intentional interrupted connection.  As above, can you test login via
 the welcome page without the use of the proxy server and report back
 whether there's any difference?

 Thanks,
 --nate


This also works normal with the built-in webserver but not as a proxy
server.

Thanks,
Matt



 
 
  I am able to log in via other routes, such as going to Options-Saved
  Histories which brings up an error You must be logged in to work with
  multiple histories and links to /galaxy/user/login?webapp=galaxy and from
  there I can log in fine. This happens with both admin and normal users.
  It
  is not a huge problem since I have a work around, but it would be nice to
  figure out the problem so I don't have to make my users do the same.
 
  I should mention that I'm running galaxy-dist changeset 50e249442c5a on
  CentOS. The problems seem to be web server independent too as they appear
  with both Apache and Nginx. I've used the following instructions, but I'm
  just not seeing where the problem(s) is/are:
 
  https://bitbucket.org/galaxy/galaxy-central/wiki/Config/ProductionServer
  https://bitbucket.org/galaxy/galaxy-central/wiki/Config/ApacheProxy
  https://bitbucket.org/galaxy/galaxy-central/wiki/Config/nginxProxy
 
 https://bitbucket.org/galaxy/galaxy-central/wiki/Config/WebApplicationScaling
 
 
  Thanks,
  Matt
 
  --
  Matthew Conte
  Bioinformatics Scientist
  Department of Biology
  University of Maryland
  mco...@umd.edu

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Re: [galaxy-dev] problems previewing certain files, downloading files and with login

2011-05-09 Thread Nate Coraor
Matthew Conte wrote:
 Hi Nate,
 
 Yep, I'm using mod_xsendfile-0.12 for apache and x-accel-redirect for nginx,
 but both webservers are showing the same problems.  If I use Galaxy's
 built-in webserver, I don't have the above problems, so the problem is
 probably related to the proxy server. I just can't seem to pinpoint the
 problem.

Okay, thanks for the info.  Have you enabled debug logging in the proxy
and checked the error logs for anything telling?  Same for the login
issue.

--nate

 This also works normal with the built-in webserver but not as a proxy
 server.
 
 Thanks,
 Matt
 
 
 
  
  
   I am able to log in via other routes, such as going to Options-Saved
   Histories which brings up an error You must be logged in to work with
   multiple histories and links to /galaxy/user/login?webapp=galaxy and from
   there I can log in fine. This happens with both admin and normal users.
   It
   is not a huge problem since I have a work around, but it would be nice to
   figure out the problem so I don't have to make my users do the same.
  
   I should mention that I'm running galaxy-dist changeset 50e249442c5a on
   CentOS. The problems seem to be web server independent too as they appear
   with both Apache and Nginx. I've used the following instructions, but I'm
   just not seeing where the problem(s) is/are:
  
   https://bitbucket.org/galaxy/galaxy-central/wiki/Config/ProductionServer
   https://bitbucket.org/galaxy/galaxy-central/wiki/Config/ApacheProxy
   https://bitbucket.org/galaxy/galaxy-central/wiki/Config/nginxProxy
  
  https://bitbucket.org/galaxy/galaxy-central/wiki/Config/WebApplicationScaling
  
  
   Thanks,
   Matt
  
   --
   Matthew Conte
   Bioinformatics Scientist
   Department of Biology
   University of Maryland
   mco...@umd.edu
 
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Re: [galaxy-dev] problems previewing certain files, downloading files and with login

2011-05-09 Thread Matthew Conte
Hi Nate,

I've turned both apache and nginx logging up to debug and still don't see
anything of relevance in the error logs for each of the problems I listed.
 Should I send you my universe_wsgi.ini?

Thanks,
Matt

On Mon, May 9, 2011 at 4:15 PM, Nate Coraor n...@bx.psu.edu wrote:

 Matthew Conte wrote:
  Hi Nate,
 
  Yep, I'm using mod_xsendfile-0.12 for apache and x-accel-redirect for
 nginx,
  but both webservers are showing the same problems.  If I use Galaxy's
  built-in webserver, I don't have the above problems, so the problem is
  probably related to the proxy server. I just can't seem to pinpoint the
  problem.

 Okay, thanks for the info.  Have you enabled debug logging in the proxy
 and checked the error logs for anything telling?  Same for the login
 issue.

 --nate

  This also works normal with the built-in webserver but not as a proxy
  server.
 
  Thanks,
  Matt
 
 
  
   
   
I am able to log in via other routes, such as going to
 Options-Saved
Histories which brings up an error You must be logged in to work
 with
multiple histories and links to /galaxy/user/login?webapp=galaxy and
 from
there I can log in fine. This happens with both admin and normal
 users.
It
is not a huge problem since I have a work around, but it would be
 nice to
figure out the problem so I don't have to make my users do the same.
   
I should mention that I'm running galaxy-dist changeset 50e249442c5a
 on
CentOS. The problems seem to be web server independent too as they
 appear
with both Apache and Nginx. I've used the following instructions, but
 I'm
just not seeing where the problem(s) is/are:
   
   
 https://bitbucket.org/galaxy/galaxy-central/wiki/Config/ProductionServer
https://bitbucket.org/galaxy/galaxy-central/wiki/Config/ApacheProxy
https://bitbucket.org/galaxy/galaxy-central/wiki/Config/nginxProxy
   
  
 https://bitbucket.org/galaxy/galaxy-central/wiki/Config/WebApplicationScaling
   
   
Thanks,
Matt
   
--
Matthew Conte
Bioinformatics Scientist
Department of Biology
University of Maryland
mco...@umd.edu
  
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Re: [galaxy-dev] problems previewing certain files, downloading files and with login

2011-05-09 Thread Nate Coraor
Matthew Conte wrote:
 Hi Nate,
 
 I've turned both apache and nginx logging up to debug and still don't see
 anything of relevance in the error logs for each of the problems I listed.
  Should I send you my universe_wsgi.ini?

That'd help, and the relevant sections of your Apache and/or nginx
configurations, off-list please.

Thanks,
--nate

 
 Thanks,
 Matt
 
 On Mon, May 9, 2011 at 4:15 PM, Nate Coraor n...@bx.psu.edu wrote:
 
  Matthew Conte wrote:
   Hi Nate,
  
   Yep, I'm using mod_xsendfile-0.12 for apache and x-accel-redirect for
  nginx,
   but both webservers are showing the same problems.  If I use Galaxy's
   built-in webserver, I don't have the above problems, so the problem is
   probably related to the proxy server. I just can't seem to pinpoint the
   problem.
 
  Okay, thanks for the info.  Have you enabled debug logging in the proxy
  and checked the error logs for anything telling?  Same for the login
  issue.
 
  --nate
 
   This also works normal with the built-in webserver but not as a proxy
   server.
  
   Thanks,
   Matt
  
  
   


 I am able to log in via other routes, such as going to
  Options-Saved
 Histories which brings up an error You must be logged in to work
  with
 multiple histories and links to /galaxy/user/login?webapp=galaxy and
  from
 there I can log in fine. This happens with both admin and normal
  users.
 It
 is not a huge problem since I have a work around, but it would be
  nice to
 figure out the problem so I don't have to make my users do the same.

 I should mention that I'm running galaxy-dist changeset 50e249442c5a
  on
 CentOS. The problems seem to be web server independent too as they
  appear
 with both Apache and Nginx. I've used the following instructions, but
  I'm
 just not seeing where the problem(s) is/are:


  https://bitbucket.org/galaxy/galaxy-central/wiki/Config/ProductionServer
 https://bitbucket.org/galaxy/galaxy-central/wiki/Config/ApacheProxy
 https://bitbucket.org/galaxy/galaxy-central/wiki/Config/nginxProxy

   
  https://bitbucket.org/galaxy/galaxy-central/wiki/Config/WebApplicationScaling


 Thanks,
 Matt

 --
 Matthew Conte
 Bioinformatics Scientist
 Department of Biology
 University of Maryland
 mco...@umd.edu
   
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