Hi Don,

Haven't seen this before myself, but I did a little digging here:
http://docs.sqlalchemy.org/en/rel_0_8/faq.html#mysql-server-has-gone-away

So, to differentiate between those two issues, does this happen very
frequently or only after a long idle?

-Dannon


On Wed, Aug 6, 2014 at 3:15 PM, Shrum, Donald C <dcsh...@admin.fsu.edu>
wrote:

> On occasion I'm getting and 'Internal Server error' on login with my
> production galaxy server.
> If I refresh the page I'm able to login just fine.
>
> This instance of galaxy has an apache frontend and a mysql server on the
> back end.   If I look at my log files I see:
>
> OperationalError: (OperationalError) (2006, 'MySQL server has gone away')
> 'SELECT galaxy_session.id AS galaxy_session_id.............
>
> It looks like perhaps galaxy is trying to use a stale session or something
> like that.  Has anyone else seen this problem and is there an easy solution
> aside from having users refresh the page?
>
> Thanks,
> Don
> FSU Research Computing Center
>
>
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