Re: [galaxy-dev] sender address of galaxy tool report

2015-05-07 Thread Rémy Dernat
Hello,

That was quite easy; Just changing:

diff lib/galaxy/tools/errors.py.orig lib/galaxy/tools/errors.py
116c116
 frm = to_address
---
 #frm = to_address
119a120,123
 if email is not :
 frm = email
 else:
 frm = to_address


Best,

Remy

2015-05-06 10:28 GMT+02:00 Rémy Dernat remy...@gmail.com:

 Hi,

 We run a galaxy server locally. When a user want to send an error through
 galaxy GUI Report this error to the Galaxy Team . We do not have any
 anonymous/guest users (not allowed). So we are sure that the content of the
 email textbox is always effective.

 The problem is that we use a remote helpdesk program that is using email
 piping to retrieve the email and convert it to a ticket. When we want to
 process galaxy ticket GALAXY TOOL ERROR REPORT the sender address is
 always the address error_email_to from the configuration file galaxy.ini
 / universe.ini
 So we can not replay into our helpdesk program, because the answer would
 be send to the address error_email_to and not to the user.

 Is there a way to get the real email address from the user who reported
 the error instead of this address ?
 Or, if it is not possible, could it be plan in the future galaxy release ?
 Or, eventually, if this is easy to do, what python file should I modify ?


 Best regards,

 Remy

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Re: [galaxy-dev] sender address of galaxy tool report

2015-05-07 Thread John Chilton
Hello Remy,

  Thanks for publishing your workaround. When I was in a my former
position at MSI - I believe we made the same modification to Galaxy to
enable this behavior I think. I have expanded your work around and
made it optional with the with following commit
(https://github.com/jmchilton/galaxy/commit/8a508f24c1cb1c2edf00a816e434ad9a17737877).
If you test it out and it works for you - I would be happy to open a
pull request to add this behavior to Galaxy core.

Thanks again!

-John

On Thu, May 7, 2015 at 5:07 AM, Rémy Dernat remy...@gmail.com wrote:
 Hello,

 That was quite easy; Just changing:

 diff lib/galaxy/tools/errors.py.orig lib/galaxy/tools/errors.py
 116c116
  frm = to_address
 ---
 #frm = to_address
 119a120,123
 if email is not :
 frm = email
 else:
 frm = to_address


 Best,

 Remy

 2015-05-06 10:28 GMT+02:00 Rémy Dernat remy...@gmail.com:

 Hi,

 We run a galaxy server locally. When a user want to send an error through
 galaxy GUI Report this error to the Galaxy Team . We do not have any
 anonymous/guest users (not allowed). So we are sure that the content of the
 email textbox is always effective.

 The problem is that we use a remote helpdesk program that is using email
 piping to retrieve the email and convert it to a ticket. When we want to
 process galaxy ticket GALAXY TOOL ERROR REPORT the sender address is
 always the address error_email_to from the configuration file galaxy.ini /
 universe.ini
 So we can not replay into our helpdesk program, because the answer would
 be send to the address error_email_to and not to the user.

 Is there a way to get the real email address from the user who reported
 the error instead of this address ?
 Or, if it is not possible, could it be plan in the future galaxy release ?
 Or, eventually, if this is easy to do, what python file should I modify ?


 Best regards,

 Remy



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  http://galaxyproject.org/search/mailinglists/