Re: [galaxy-user] FTP upload problem

2013-06-12 Thread Hoang, Thanh
Hi all, I have been trying to upload my data files from FTP to Galaxy. It worked perfectly yesterday. But now it did not run when I upload. The status is like Job is waiting to run. But I have waited for many hours. Do you guys know what the problem is? Thanks Thanh On Tue, Jun 11, 2013 at 9:40

Re: [galaxy-user] FTP upload problem

2013-06-12 Thread Jennifer Jackson
Hello Thanh, The public main Galaxy server is busy today and jobs are known right now to be queuing longer. The best strategy is to allow the jobs to stay queued - they will run when a processing window opens up. This wiki explains how jobs status can be interpreted for datasets in the

Re: [galaxy-user] FTP upload problem

2013-06-11 Thread Jennifer Jackson
Hello Delong, This was a temporary issue during a short time window yesterday. Letting us know about it is always OK, but then going back in and trying to connect again in the right solution, as it will generally clear up. If you haven't been able to make the connection by now (I just tested

Re: [galaxy-user] FTP upload problem

2013-06-11 Thread Hoang, Thanh
Hi all, I just finished uploading 2 files via FTP and I have some more files to be uploaded. After an Internet disconnection, I got the same problem like Delong had. I got this message: 530 Sorry, the maximum number of clients (3) for this user are already connected Error: Critical error Error:

Re: [galaxy-user] FTP upload problem

2013-06-11 Thread Jennifer Jackson
Hi Thanh, I am glad the password reset worked. This new issue was on our side and has been corrected again. Please try the FTP upload now. Our apologies for the multiple problems confusing the process, Jen Galaxy team On 6/11/13 3:42 PM, Hoang, Thanh wrote: Hi all, I just finished

Re: [galaxy-user] FTP Upload Error

2012-10-01 Thread Jennifer Jackson
Hi Amanda, If you have not tried already, would you please try to load again and let us know if you continue to have problems? Thanks! Jen Galaxy team On 9/21/12 7:34 AM, Amanda Jones wrote: I'm having trouble uploading via FTP to my Galaxy account. I've been receiving the following error

Re: [galaxy-user] FTP upload problem

2012-09-17 Thread Jennifer Jackson
Hello Yan, Would you be able to send me the account email address to help us troubleshoot? Direct email would be fine if you wish to keep it private. Thanks! Jen On 8/8/12 11:03 PM, Yan He wrote: Hi everyone, When I tried to upload my files using Filezilla, I got the error message “530

Re: [galaxy-user] FTP upload problem

2012-08-21 Thread Jennifer Jackson
Hi Faith, There was an FTP issue on our side earlier today, but your processing does not quite fit the usual symptoms. Please try to FTP again using a client that will allow interrupted transfers to be resumed (FileZilla, CyverDuck) see if that helps. You might also want to check your

Re: [galaxy-user] FTP upload problem

2012-08-21 Thread Richard Mark White
From: Jennifer Jackson j...@bx.psu.edu To: Fatih Ozsolak fatihozso...@gmail.com Cc: galaxy-user@lists.bx.psu.edu Sent: Tuesday, August 21, 2012 12:51 PM Subject: Re: [galaxy-user] FTP upload problem Hi Faith, There was an FTP issue on our side earlier today, but your processing

Re: [galaxy-user] FTP upload problem

2012-08-21 Thread Fatih Ozsolak
*Cc:* galaxy-user@lists.bx.psu.edu *Sent:* Tuesday, August 21, 2012 12:51 PM *Subject:* Re: [galaxy-user] FTP upload problem Hi Faith, There was an FTP issue on our side earlier today, but your processing does not quite fit the usual symptoms. Please try to FTP again using a client

Re: [galaxy-user] FTP upload problem

2012-08-10 Thread Jennifer Jackson
Hello Yan, This was a problem on our end that should be resolved now. Please try to FTP again and be sure to let us know if problems persist or return. Our apologies for the inconvenience, Jen Galaxy team On 8/8/12 11:03 PM, Yan He wrote: Hi everyone, When I tried to upload my files using

Re: [galaxy-user] ftp upload

2012-01-03 Thread Nate Coraor
On Dec 27, 2011, at 8:52 PM, Gabor Bartha wrote: I have tried to use ftp to upload files to main.g2.bx.psu.edu but the jobs have been failing with: 421 service not available, remote server has closed connection after about 1.5GB. Isn’t ftp the way you are supposed to upload large files?