[galaxy-user] ftp not working

Hi, I'm still not able to use ftp - keeps saying connection refused either through the command line or through cyberduck - is anyone else seeing this? Best Wishes, David. _ Dr David A. Matthews Senior Lecturer in Virology Room E49 Department of Cellular and

[galaxy-user] Question regarding storage space

I am using Deeptools at the main public server and was adding some files initially to test. Now I have removed all my files (hidden and unhidden) and history, but my usage is still at 38%. How can I remove all the files to have a 0%? My user name is alexandre.gaspar.m...@gmail.com Thanks. A

Re: [galaxy-user] Question regarding storage space

Hello, Please check all histories and shared histories. All data must be permanently deleted, and no histories shared with you, to reach 0% usage. Find all in the in the history menu under: * Saved histories - Advanced search - status = all or deleted' * Histories shared with me Help is

Re: [galaxy-user] ftp not working

Hello David, There was an issue earlier in the week, briefly, but this is resolved. Please try again and make certain that you are using the correct server url usegalaxy.org and your regular login credentials (full email and password). Thanks! Jen Galaxy team

Re: [galaxy-user] Trackster Error

Hi Suzanne, Can you share your history with me and I’ll take a look? Thanks, J. -- Jeremy Goecks Assistant Professor of Computational Biology George Washington University On Mar 24, 2014, at 5:08 PM, Suzanne Gomes suzanneluziago...@gmail.com wrote: Hello, I am trying to look at an

Re: [galaxy-user] Trackster Error

Hi Suzanne, Thanks for sharing your history. This is a file format issue on our side. We’ll get it taken care of and let you know when it’s fixed. Thanks, J. -- Jeremy Goecks Assistant Professor of Computational Biology George Washington University On Mar 27, 2014, at 9:27 AM, Jeremy