Hello,
I tried to upload some fasq data but the jobs never started running and I
waited over 20 hours. I deleted them but now even very small jobs in the Galaxy
101 tutorial never start running. My colleague tried to execute the same job in
the tutorial and it finished in less than a minute,
Hello Martina,
how did you try to upload it and on what server? I assume it was
usegalaxy.org but please confirm. DId you use the upload button on the main
page or *Get Data / Upload File* from the tool menu? How big is the file?
thanks
Martin, Galaxy team
On Mon, Feb 17, 2014 at 11:37 AM,
Hi Martina,
this is the actual URL of the file:
ftp://ftp.ddbj.nig.ac.jp/ddbj_database/dra/fastq/SRA046/SRA046351/SRX099052/SRR349685.fastq.bz2
The URL that you were using is the link to the folder, not the file (you
can tell e.g. by the suffix of the file - my link has it, yours does not).
Martina:
it seems that the server you are downloading from has troubles
communicating with Galaxy. This is probably FTP issue that we cannot
control. The workaround is to download it yourself to your computer from
the site and then upload it to Galaxy directly.
Let me know how it goes
regards
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