Re: [galaxy-user] Tophat jobs not starting

2011-12-19 Thread Nate Coraor
On Dec 14, 2011, at 11:19 AM, Magdalena Strzelecka wrote:

> Hi, 
> 
> I have submitted some jobs to Tophat, but they have not started since 
> yesterday (Dec 13th); i.e they were in a queue for >12 hrs. I have 
> re-submitted everything again (2 jobs), but the same situation is happening. 
> Is there some issue with Tophat at the moment?

Hi Magdalena,

This was due to a problem with the cluster Galaxy uses to run certain jobs. 
This was resolved early last week, although there may have been a few 
intermittent problems after that time. If tophat still has not run 
successfully, please let us know.

Our sincere apologies for the inconvenience,

Best,
--nate

> Thanks.
> M.
> 
> --
> Magdalena Strzelecka, PhD
> 
> Heald Lab
> University of California, Berkeley
> Department of Molecular & Cell Biology
> 315 Life Sciences Addition # 3200
> Berkeley, CA 94720-3200
> 
> phone: (510) 643-5002
> fax: (510) 643-6791
> e-mail: strzele...@berkeley.edu
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
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using "reply all" in your mail client.  For discussion of
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[galaxy-user] Tophat jobs not starting

2011-12-14 Thread Magdalena Strzelecka

Hi,

I have submitted some jobs to Tophat, but they have not started since  
yesterday (Dec 13th); i.e they were in a queue for >12 hrs. I have re- 
submitted everything again (2 jobs), but the same situation is  
happening. Is there some issue with Tophat at the moment?

Thanks.
M.

--
Magdalena Strzelecka, PhD

Heald Lab
University of California, Berkeley
Department of Molecular & Cell Biology
315 Life Sciences Addition # 3200
Berkeley, CA 94720-3200

phone: (510) 643-5002
fax: (510) 643-6791
e-mail: strzele...@berkeley.edu















___
The Galaxy User list should be used for the discussion of
Galaxy analysis and other features on the public server
at usegalaxy.org.  Please keep all replies on the list by
using "reply all" in your mail client.  For discussion of
local Galaxy instances and the Galaxy source code, please
use the Galaxy Development list:

  http://lists.bx.psu.edu/listinfo/galaxy-dev

To manage your subscriptions to this and other Galaxy lists,
please use the interface at:

  http://lists.bx.psu.edu/