Re: [galaxy-user] FTP down?

2012-08-08 Thread Jennifer Jackson
Hello John, When the public Main Galaxy server is busy, jobs will be in a grey "waiting to run" state while they are in the queue waiting to run. How long this takes can vary. Allowing the job to stay in this state (not deleting/restarting) is the best option to preserve your place in line.

Re: [galaxy-user] FTP down?

2012-06-15 Thread Nate Coraor
On Jun 14, 2012, at 12:17 PM, John Clayton wrote: > Dear Sir or Madam, > > I have been attempting to upload a few datasets (>2Gb) for the past few days > but I cannot seem to login to the server. This has been the case since the > server crashed last week. Could you please restart the ftp serve