Hi Karen,
Very sorry to learn that you are having problems. The public Main Galaxy
server was under a considerable usage load the last week or so that led
to some job failures. In most circumstances, the only solution to a
cluster error is a re-run. I do not see any jobs associated with this
email address in the queue at this time, so I would encourage you to
execute the job one more time, and if problems persist, please submit a
bug report so that we can help you to troubleshoot the issue. If your
Galaxy account email is different than this one, please mention that in
the bug report notes, so we can be sure that this is resolved.
http://wiki.galaxyproject.org/Support#Reporting_tool_errors
Take care,
Jen
Galaxy team
On 11/13/12 1:31 PM, Karen Sears wrote:
Hello-
I am trying to use Galaxy to investigate gene expression differences among datasets. The
first time I used Tophat, everything worked fine and it returned a nice set of assembled
transcripts. However, I have since tried to use Tophat on additional datasets (in the
same format as the first), and have repeatedly received the following error message,
"An error occurred running this job:Job output not returned by PBS: the output
datasets were deleted while the job was running, the job was manually dequeued or there
was a cluster error." Is this something that I am doing wrong, or a problem with
the system?
Thanks!
___________________________________________________________
The Galaxy User list should be used for the discussion of
Galaxy analysis and other features on the public server
at usegalaxy.org. Please keep all replies on the list by
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--
Jennifer Jackson
http://galaxyproject.org
___________________________________________________________
The Galaxy User list should be used for the discussion of
Galaxy analysis and other features on the public server
at usegalaxy.org. Please keep all replies on the list by
using "reply all" in your mail client. For discussion of
local Galaxy instances and the Galaxy source code, please
use the Galaxy Development list:
http://lists.bx.psu.edu/listinfo/galaxy-dev
To manage your subscriptions to this and other Galaxy lists,
please use the interface at:
http://lists.bx.psu.edu/
