On Sep 11, 2013, at 9:56 AM, Elwood Linney wrote:

> 
> Hello,
> My connection with Galaxy online shutoff last night while I was transferring 
> data to it.  When I tried to connect again with Fetch this morning I was not 
> allowed and a message like "Sorry the maximum number of clients for this user 
> are already connected."
> 
> I have had what appears to be the bad habit of not logging off to Galaxy.  I 
> am working on the same data sets with three different computers, I only have 
> one login to Galaxy, so yes, I was logged in on 3 different computers.  When 
> I logged off of them, and tried to transfer data, I still got the same 
> message.
> 
> I realize people might be trying to get around the 250gb limit by having 
> multiple logins--I am not one of them, I am the only user on the three 
> computers I am using.  If not logging off when I leave the computer is a 
> problem to Galaxy, I will religiously log off each time I am not using the 
> computer (the computers are in three different rooms in my lab and my lab 
> consists of just me and a tech--I am the only one who knows the computer 
> login for both the computers and for Galaxy).
> 
> If I have created a problem by being "lazy", I apologize, but I have grown 
> dependent upon using Galaxy online and some new data just came in.

Hi Elwood,

This is not due to staying logged in to the web interface, I believe it's a bug 
in the FTP server that we're using.  I've restarted the server, could you let 
us know if you're still getting the maximum clients message if you try to 
connect?

--nate

> 
> Sincerely,
> 
> Elwood Linney
> Professor of Molecular Genetics and Microbiology
> Duke University Medical Center
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___________________________________________________________
The Galaxy User list should be used for the discussion of
Galaxy analysis and other features on the public server
at usegalaxy.org.  Please keep all replies on the list by
using "reply all" in your mail client.  For discussion of
local Galaxy instances and the Galaxy source code, please
use the Galaxy Development list:

  http://lists.bx.psu.edu/listinfo/galaxy-dev

To manage your subscriptions to this and other Galaxy lists,
please use the interface at:

  http://lists.bx.psu.edu/

To search Galaxy mailing lists use the unified search at:

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