Hi Nikolay,
If you click on one of the red dataset's names, more information will be
given in that expanded view. If the error designates a cluster error,
then yes, a re-run is the correct solution. If it is another type of
tool error, then the root cause can be investigated (this is usually
associated with inputs).
Some tips for trouble-shooting tool errors:
http://wiki.galaxyproject.org/Support#Error_from_tools
How to submit a bug report for error datasets that you would like
help/feedback on:
http://wiki.galaxyproject.org/Support#Reporting_tool_errors
Transitory cluster issues are rare compared to the total volume of jobs
processed, but they do occur and we apologize for the confusion that
they can cause. Hopefully this info helps you to determine they type of
error, or you can submit the bug report and we can give direct
confirmation/feedback.
Best,
Jen
Galaxy team
On 5/17/13 2:26 PM, Nikolay N. wrote:
Hi,
I submitted a sample for Tophat processing on the main Galaxy instance
and it seems to me that that the processing of that sample has failed.
The corresponding sections in the history are in red (see attached
screenshot).
How can I find out what has happened? I don't see any error message.
Shall I simple re-submit these processing steps hoping that next time
they won't fail?
many thanks,
Nikolay
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___________________________________________________________
The Galaxy User list should be used for the discussion of
Galaxy analysis and other features on the public server
at usegalaxy.org. Please keep all replies on the list by
using "reply all" in your mail client. For discussion of
local Galaxy instances and the Galaxy source code, please
use the Galaxy Development list:
http://lists.bx.psu.edu/listinfo/galaxy-dev
To manage your subscriptions to this and other Galaxy lists,
please use the interface at:
http://lists.bx.psu.edu/
To search Galaxy mailing lists use the unified search at:
http://galaxyproject.org/search/mailinglists/