Re: [galaxy-user] FTP upload problem
Hello Thanh, The public main Galaxy server is busy today and jobs are known right now to be queuing longer. The best strategy is to allow the jobs to stay queued - they will run when a processing window opens up. This wiki explains how jobs status can be interpreted for datasets in the history panel: http://wiki.galaxyproject.org/Support#Dataset_status_and_how_jobs_execute Hopefully this helps, Jen Galaxy team On 6/12/13 11:41 AM, Hoang, Thanh wrote: Hi all, I have been trying to upload my data files from FTP to Galaxy. It worked perfectly yesterday. But now it did not run when I upload. The status is like Job is waiting to run. But I have waited for many hours. Do you guys know what the problem is? Thanks Thanh -- Jennifer Hillman-Jackson Galaxy Support and Training http://galaxyproject.org ___ The Galaxy User list should be used for the discussion of Galaxy analysis and other features on the public server at usegalaxy.org. Please keep all replies on the list by using reply all in your mail client. For discussion of local Galaxy instances and the Galaxy source code, please use the Galaxy Development list: http://lists.bx.psu.edu/listinfo/galaxy-dev To manage your subscriptions to this and other Galaxy lists, please use the interface at: http://lists.bx.psu.edu/ To search Galaxy mailing lists use the unified search at: http://galaxyproject.org/search/mailinglists/
Re: [galaxy-user] FTP upload problem
Hello Delong, This was a temporary issue during a short time window yesterday. Letting us know about it is always OK, but then going back in and trying to connect again in the right solution, as it will generally clear up. If you haven't been able to make the connection by now (I just tested it again right now, and it is functioning for me), please let us know, Best, Jen Galaxy team On 6/10/13 10:50 AM, Delong, Zhou wrote: Hello, I was using the ftp uploading via filezilla. It worked perfectly this morning, but after a disconnection of the internet I can no longer upload any file. This is the message I got: 530 Sorry, the maximum number of clients (3) for this user are already connected I restarted my computer and shut down the program for 30 minutes hoping the server will reset the connection but it didnt work. I've done some search on the internet but nothing helped. I noticed that this problem has already been mentioned on the ML but the solution was not given. Anyone could help please? Thanks Delong ___ The Galaxy User list should be used for the discussion of Galaxy analysis and other features on the public server at usegalaxy.org. Please keep all replies on the list by using reply all in your mail client. For discussion of local Galaxy instances and the Galaxy source code, please use the Galaxy Development list: http://lists.bx.psu.edu/listinfo/galaxy-dev To manage your subscriptions to this and other Galaxy lists, please use the interface at: http://lists.bx.psu.edu/ To search Galaxy mailing lists use the unified search at: http://galaxyproject.org/search/mailinglists/ -- Jennifer Hillman-Jackson Galaxy Support and Training http://galaxyproject.org ___ The Galaxy User list should be used for the discussion of Galaxy analysis and other features on the public server at usegalaxy.org. Please keep all replies on the list by using reply all in your mail client. For discussion of local Galaxy instances and the Galaxy source code, please use the Galaxy Development list: http://lists.bx.psu.edu/listinfo/galaxy-dev To manage your subscriptions to this and other Galaxy lists, please use the interface at: http://lists.bx.psu.edu/ To search Galaxy mailing lists use the unified search at: http://galaxyproject.org/search/mailinglists/
Re: [galaxy-user] FTP upload problem
Hi all, I just finished uploading 2 files via FTP and I have some more files to be uploaded. After an Internet disconnection, I got the same problem like Delong had. I got this message: 530 Sorry, the maximum number of clients (3) for this user are already connected Error: Critical error Error: Could not connect to server I tried to re-connect but it still did not work. Could anyone please help me with this? Regards Thanh On Tue, Jun 11, 2013 at 4:16 PM, Jennifer Jackson j...@bx.psu.edu wrote: Hello Delong, This was a temporary issue during a short time window yesterday. Letting us know about it is always OK, but then going back in and trying to connect again in the right solution, as it will generally clear up. If you haven't been able to make the connection by now (I just tested it again right now, and it is functioning for me), please let us know, Best, Jen Galaxy team On 6/10/13 10:50 AM, Delong, Zhou wrote: Hello, I was using the ftp uploading via filezilla. It worked perfectly this morning, but after a disconnection of the internet I can no longer upload any file. This is the message I got: 530 Sorry, the maximum number of clients (3) for this user are already connected I restarted my computer and shut down the program for 30 minutes hoping the server will reset the connection but it didnt work. I've done some search on the internet but nothing helped. I noticed that this problem has already been mentioned on the ML but the solution was not given. Anyone could help please? Thanks Delong ___ The Galaxy User list should be used for the discussion of Galaxy analysis and other features on the public server at usegalaxy.org. Please keep all replies on the list by using reply all in your mail client. For discussion of local Galaxy instances and the Galaxy source code, please use the Galaxy Development list: http://lists.bx.psu.edu/listinfo/galaxy-dev To manage your subscriptions to this and other Galaxy lists, please use the interface at: http://lists.bx.psu.edu/ To search Galaxy mailing lists use the unified search at: http://galaxyproject.org/search/mailinglists/ -- Jennifer Hillman-Jackson Galaxy Support and Traininghttp://galaxyproject.org ___ The Galaxy User list should be used for the discussion of Galaxy analysis and other features on the public server at usegalaxy.org. Please keep all replies on the list by using reply all in your mail client. For discussion of local Galaxy instances and the Galaxy source code, please use the Galaxy Development list: http://lists.bx.psu.edu/listinfo/galaxy-dev To manage your subscriptions to this and other Galaxy lists, please use the interface at: http://lists.bx.psu.edu/ To search Galaxy mailing lists use the unified search at: http://galaxyproject.org/search/mailinglists/ ___ The Galaxy User list should be used for the discussion of Galaxy analysis and other features on the public server at usegalaxy.org. Please keep all replies on the list by using reply all in your mail client. For discussion of local Galaxy instances and the Galaxy source code, please use the Galaxy Development list: http://lists.bx.psu.edu/listinfo/galaxy-dev To manage your subscriptions to this and other Galaxy lists, please use the interface at: http://lists.bx.psu.edu/ To search Galaxy mailing lists use the unified search at: http://galaxyproject.org/search/mailinglists/
Re: [galaxy-user] FTP upload problem
Hi Thanh, I am glad the password reset worked. This new issue was on our side and has been corrected again. Please try the FTP upload now. Our apologies for the multiple problems confusing the process, Jen Galaxy team On 6/11/13 3:42 PM, Hoang, Thanh wrote: Hi all, I just finished uploading 2 files via FTP and I have some more files to be uploaded. After an Internet disconnection, I got the same problem like Delong had. I got this message: 530 Sorry, the maximum number of clients (3) for this user are already connected Error:Critical error Error:Could not connect to server I tried to re-connect but it still did not work. Could anyone please help me with this? Regards Thanh On Tue, Jun 11, 2013 at 4:16 PM, Jennifer Jackson j...@bx.psu.edu mailto:j...@bx.psu.edu wrote: Hello Delong, This was a temporary issue during a short time window yesterday. Letting us know about it is always OK, but then going back in and trying to connect again in the right solution, as it will generally clear up. If you haven't been able to make the connection by now (I just tested it again right now, and it is functioning for me), please let us know, Best, Jen Galaxy team On 6/10/13 10:50 AM, Delong, Zhou wrote: Hello, I was using the ftp uploading via filezilla. It worked perfectly this morning, but after a disconnection of the internet I can no longer upload any file. This is the message I got: 530 Sorry, the maximum number of clients (3) for this user are already connected I restarted my computer and shut down the program for 30 minutes hoping the server will reset the connection but it didnt work. I've done some search on the internet but nothing helped. I noticed that this problem has already been mentioned on the ML but the solution was not given. Anyone could help please? Thanks Delong ___ The Galaxy User list should be used for the discussion of Galaxy analysis and other features on the public server atusegalaxy.org http://usegalaxy.org. Please keep all replies on the list by using reply all in your mail client. For discussion of local Galaxy instances and the Galaxy source code, please use the Galaxy Development list: http://lists.bx.psu.edu/listinfo/galaxy-dev To manage your subscriptions to this and other Galaxy lists, please use the interface at: http://lists.bx.psu.edu/ To search Galaxy mailing lists use the unified search at: http://galaxyproject.org/search/mailinglists/ -- Jennifer Hillman-Jackson Galaxy Support and Training http://galaxyproject.org ___ The Galaxy User list should be used for the discussion of Galaxy analysis and other features on the public server at usegalaxy.org http://usegalaxy.org. Please keep all replies on the list by using reply all in your mail client. For discussion of local Galaxy instances and the Galaxy source code, please use the Galaxy Development list: http://lists.bx.psu.edu/listinfo/galaxy-dev To manage your subscriptions to this and other Galaxy lists, please use the interface at: http://lists.bx.psu.edu/ To search Galaxy mailing lists use the unified search at: http://galaxyproject.org/search/mailinglists/ -- Jennifer Hillman-Jackson Galaxy Support and Training http://galaxyproject.org ___ The Galaxy User list should be used for the discussion of Galaxy analysis and other features on the public server at usegalaxy.org. Please keep all replies on the list by using reply all in your mail client. For discussion of local Galaxy instances and the Galaxy source code, please use the Galaxy Development list: http://lists.bx.psu.edu/listinfo/galaxy-dev To manage your subscriptions to this and other Galaxy lists, please use the interface at: http://lists.bx.psu.edu/ To search Galaxy mailing lists use the unified search at: http://galaxyproject.org/search/mailinglists/
Re: [galaxy-user] FTP Upload Error
Hi Amanda, If you have not tried already, would you please try to load again and let us know if you continue to have problems? Thanks! Jen Galaxy team On 9/21/12 7:34 AM, Amanda Jones wrote: I'm having trouble uploading via FTP to my Galaxy account. I've been receiving the following error message: 503 Sorry, the maximum number of clients(3) for this user are already connected. I've ensured that I'm only using a single connection to upload. Any clue what's going on? I still have available space in my Galaxy account for the upload and I've previously uploaded similarly sized files with no problems. ___ The Galaxy User list should be used for the discussion of Galaxy analysis and other features on the public server at usegalaxy.org. Please keep all replies on the list by using reply all in your mail client. For discussion of local Galaxy instances and the Galaxy source code, please use the Galaxy Development list: http://lists.bx.psu.edu/listinfo/galaxy-dev To manage your subscriptions to this and other Galaxy lists, please use the interface at: http://lists.bx.psu.edu/ -- Jennifer Jackson http://galaxyproject.org ___ The Galaxy User list should be used for the discussion of Galaxy analysis and other features on the public server at usegalaxy.org. Please keep all replies on the list by using reply all in your mail client. For discussion of local Galaxy instances and the Galaxy source code, please use the Galaxy Development list: http://lists.bx.psu.edu/listinfo/galaxy-dev To manage your subscriptions to this and other Galaxy lists, please use the interface at: http://lists.bx.psu.edu/
Re: [galaxy-user] FTP upload problem
Hello Yan, Would you be able to send me the account email address to help us troubleshoot? Direct email would be fine if you wish to keep it private. Thanks! Jen On 8/8/12 11:03 PM, Yan He wrote: Hi everyone, When I tried to upload my files using Filezilla, I got the error message “530 Sorry, the maximum number of clients (3) for this user are already connected.” Can anyone give me some suggestions how to solve this problem? I have been stuck here for a whole day. Thanks very much! Yan ___ The Galaxy User list should be used for the discussion of Galaxy analysis and other features on the public server at usegalaxy.org. Please keep all replies on the list by using reply all in your mail client. For discussion of local Galaxy instances and the Galaxy source code, please use the Galaxy Development list: http://lists.bx.psu.edu/listinfo/galaxy-dev To manage your subscriptions to this and other Galaxy lists, please use the interface at: http://lists.bx.psu.edu/ -- Jennifer Jackson http://galaxyproject.org ___ The Galaxy User list should be used for the discussion of Galaxy analysis and other features on the public server at usegalaxy.org. Please keep all replies on the list by using reply all in your mail client. For discussion of local Galaxy instances and the Galaxy source code, please use the Galaxy Development list: http://lists.bx.psu.edu/listinfo/galaxy-dev To manage your subscriptions to this and other Galaxy lists, please use the interface at: http://lists.bx.psu.edu/
Re: [galaxy-user] FTP upload problem
Hi, I have been having FTP issues for the past several days. I am using Filezilla. The upload starts, then stops after about 32MB and the connection closes and tries to reopen, then closes again. I also tried the command line ftp client in win7 with same results. rich From: Jennifer Jackson j...@bx.psu.edu To: Fatih Ozsolak fatihozso...@gmail.com Cc: galaxy-user@lists.bx.psu.edu Sent: Tuesday, August 21, 2012 12:51 PM Subject: Re: [galaxy-user] FTP upload problem Hi Faith, There was an FTP issue on our side earlier today, but your processing does not quite fit the usual symptoms. Please try to FTP again using a client that will allow interrupted transfers to be resumed (FileZilla, CyverDuck) see if that helps. You might also want to check your general internet connection - there are several speedtest type tools that can detect problems. Use google to locate one or if you have a system administrator they should be able to help. Very sorry to hear that you are having problems but hopefully one of these options will help, Jen Galaxy team On 8/21/12 9:34 AM, Fatih Ozsolak wrote: Hi, I am trying to upload 12 fastq files to Galaxy via FTP. The FTP is randomly loosing connection, caussing interruption of the upload. Can you let me know what is wrong? Thanks, fatih ___ The Galaxy User list should be used for the discussion of Galaxy analysis and other features on the public server at usegalaxy.org. Please keep all replies on the list by using reply all in your mail client. For discussion of local Galaxy instances and the Galaxy source code, please use the Galaxy Development list: http://lists.bx.psu.edu/listinfo/galaxy-dev To manage your subscriptions to this and other Galaxy lists, please use the interface at: http://lists.bx.psu.edu/ -- Jennifer Jackson http://galaxyproject.org ___ The Galaxy User list should be used for the discussion of Galaxy analysis and other features on the public server at usegalaxy.org. Please keep all replies on the list by using reply all in your mail client. For discussion of local Galaxy instances and the Galaxy source code, please use the Galaxy Development list: http://lists.bx.psu.edu/listinfo/galaxy-dev To manage your subscriptions to this and other Galaxy lists, please use the interface at: http://lists.bx.psu.edu/___ The Galaxy User list should be used for the discussion of Galaxy analysis and other features on the public server at usegalaxy.org. Please keep all replies on the list by using reply all in your mail client. For discussion of local Galaxy instances and the Galaxy source code, please use the Galaxy Development list: http://lists.bx.psu.edu/listinfo/galaxy-dev To manage your subscriptions to this and other Galaxy lists, please use the interface at: http://lists.bx.psu.edu/
Re: [galaxy-user] ftp upload
On Dec 27, 2011, at 8:52 PM, Gabor Bartha wrote: I have tried to use ftp to upload files to main.g2.bx.psu.edu but the jobs have been failing with: 421 service not available, remote server has closed connection after about 1.5GB. Isn’t ftp the way you are supposed to upload large files? The file I am uploading is ~6GB in size. Hi Gabor, You can resume the upload if it's interrupted. I'll have a look at the logs to see if there is any indication why it's failed. --nate Gábor Bartha, Ph.D. Director of Information Sciences Synergenics, LLC 863 Mitten Rd., Suite 101 Burlingame, CA 94010 650-777-5202 ___ The Galaxy User list should be used for the discussion of Galaxy analysis and other features on the public server at usegalaxy.org. Please keep all replies on the list by using reply all in your mail client. For discussion of local Galaxy instances and the Galaxy source code, please use the Galaxy Development list: http://lists.bx.psu.edu/listinfo/galaxy-dev To manage your subscriptions to this and other Galaxy lists, please use the interface at: http://lists.bx.psu.edu/ ___ The Galaxy User list should be used for the discussion of Galaxy analysis and other features on the public server at usegalaxy.org. Please keep all replies on the list by using reply all in your mail client. For discussion of local Galaxy instances and the Galaxy source code, please use the Galaxy Development list: http://lists.bx.psu.edu/listinfo/galaxy-dev To manage your subscriptions to this and other Galaxy lists, please use the interface at: http://lists.bx.psu.edu/
