Re: [galaxy-user] jobs stuck on Galaxy

2012-06-21 Thread Fatih Ozsolak
Hi Jennifer,

I cannot seem to access the galaxy website. can you please check?

Thanks,
fatih

On Wed, Jun 20, 2012 at 10:43 PM, Jennifer Jackson j...@bx.psu.edu wrote:

  Hello Fatih,

 I found five jobs under your account in the NGS cluster queue. Job
 processing is normal - the Galaxy main instance is just very busy today.
 Your jobs will process in the order that they were queued (the size of the
 jobs does not impact how long it takes for them to begin to run, only when
 they where started with respect to other jobs and how long those earlier
 jobs take to complete). There are substantial resources dedicated to the
 public instance, so I would expect your jobs to begin to process within the
 next 24 hrs (at the latest).

 If your work is urgent, a cloud instance is the recommended alternative:
 http://getgalaxy.org/cloud

 Best,

 Jen
 Galaxy team


 On 6/20/12 6:44 PM, Fatih Ozsolak wrote:

 Hi,

 I submitted Bowtie and BWA alignment jobs on two relatively small fastq
 files, and the jobs still appear as gray after multiple hours. can you
 please check and see if the system if functioning properly?

 thanks,
 fatih


 ___
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 Galaxy analysis and other features on the public server
 at usegalaxy.org.  Please keep all replies on the list by
 using reply all in your mail client.  For discussion of
 local Galaxy instances and the Galaxy source code, please
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 please use the interface at:

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 --
 Jennifer Jacksonhttp://galaxyproject.org




___
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Galaxy analysis and other features on the public server
at usegalaxy.org.  Please keep all replies on the list by
using reply all in your mail client.  For discussion of
local Galaxy instances and the Galaxy source code, please
use the Galaxy Development list:

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Re: [galaxy-user] jobs stuck on Galaxy

2012-06-20 Thread Jennifer Jackson

Hello Fatih,

I found five jobs under your account in the NGS cluster queue. Job 
processing is normal - the Galaxy main instance is just very busy today. 
Your jobs will process in the order that they were queued (the size of 
the jobs does not impact how long it takes for them to begin to run, 
only when they where started with respect to other jobs and how long 
those earlier jobs take to complete). There are substantial resources 
dedicated to the public instance, so I would expect your jobs to begin 
to process within the next 24 hrs (at the latest).


If your work is urgent, a cloud instance is the recommended alternative:
http://getgalaxy.org/cloud

Best,

Jen
Galaxy team

On 6/20/12 6:44 PM, Fatih Ozsolak wrote:

Hi,

I submitted Bowtie and BWA alignment jobs on two relatively small 
fastq files, and the jobs still appear as gray after multiple hours. 
can you please check and see if the system if functioning properly?


thanks,
fatih


___
The Galaxy User list should be used for the discussion of
Galaxy analysis and other features on the public server
at usegalaxy.org.  Please keep all replies on the list by
using reply all in your mail client.  For discussion of
local Galaxy instances and the Galaxy source code, please
use the Galaxy Development list:

   http://lists.bx.psu.edu/listinfo/galaxy-dev

To manage your subscriptions to this and other Galaxy lists,
please use the interface at:

   http://lists.bx.psu.edu/


--
Jennifer Jackson
http://galaxyproject.org



___
The Galaxy User list should be used for the discussion of
Galaxy analysis and other features on the public server
at usegalaxy.org.  Please keep all replies on the list by
using reply all in your mail client.  For discussion of
local Galaxy instances and the Galaxy source code, please
use the Galaxy Development list:

  http://lists.bx.psu.edu/listinfo/galaxy-dev

To manage your subscriptions to this and other Galaxy lists,
please use the interface at:

  http://lists.bx.psu.edu/