Re: [gentoo-user] chatting with the customer

2015-01-26 Thread Stefan G. Weichinger
On 25.01.2015 14:32, Volker Armin Hemmann wrote:

 teamviewer. You can chat. You can see their desktops and see what they
 are doing wrong.

Not the right tool for my use case.

I don't want to see his desktop ... we just discuss issues and how to
proceed when we debug stuff or plan things. Like in:

he: x does not work, no css loaded
I: changed y, pls retry
he: yes, better ... but *z* !!

;-)

-

tox : maybe

jabberd: I have to review my configs once more ... couldn't register
*once*  (maybe related to the remote network situation).

Stefan






Re: [gentoo-user] chatting with the customer

2015-01-25 Thread Volker Armin Hemmann
Am 23.01.2015 um 11:24 schrieb Stefan G. Weichinger:
 I communicate with an admin at a customer ...

 we write dozens of emails and tickets and often it would be simpler to
 have some kind of chat or so.

 I'd like to avoid skype etc ... so I think of installing something on
 one of their gentoo-servers that allows us to run a simple chat.

 I run (surprise) gentoo with Gnome 3.14 ... he runs Windows 7 or 8  ...

 What could I set up?

 Maybe useable with gnome empathy?
 With a simple windows-client for the other side?


 Any quick recommendations?

 Thanks, Stefan


 .


teamviewer. You can chat. You can see their desktops and see what they
are doing wrong.



Re: [gentoo-user] chatting with the customer

2015-01-23 Thread sky-w
On January 23, 2015 9:24:47 PM AEDT, Stefan G. Weichinger li...@xunil.at 
wrote:

I communicate with an admin at a customer ...

we write dozens of emails and tickets and often it would be simpler to
have some kind of chat or so.

I'd like to avoid skype etc ... so I think of installing something on
one of their gentoo-servers that allows us to run a simple chat.

I run (surprise) gentoo with Gnome 3.14 ... he runs Windows 7 or 8  ...

What could I set up?

Maybe useable with gnome empathy?
With a simple windows-client for the other side?


Any quick recommendations?

Thanks, Stefan

You can try something like Tox: https://tox.im. It has clients both for Windows 
and Linux. For me it works fine. It's a p2p Skype analog.
Alex.

Re: [gentoo-user] chatting with the customer

2015-01-23 Thread Stefan G. Weichinger
On 23.01.2015 12:06, Raffaele BELARDI wrote:

 I suppose you're referring to 'written' chat. 

Yes!

 At work, on a local 
 network, I'm using pidgin client with SIPE plugin 
 (x11-plugins/pidgin-sipe ). Works fine to chat with co-workers using 
 Microsoft Lync or Office Communicator. File transfer never worked, 
 though. The server side is Microsoft, I suppose, in any case out of my 
 reach.

So I'd need an MS Server ? OK, they have those ... but I'd prefer a
solution running on gentoo there.

What about jabberd ... ? looking ... maybe I test that.




Re: [gentoo-user] chatting with the customer

2015-01-23 Thread Jc García
2015-01-23 4:24 GMT-06:00 Stefan G. Weichinger li...@xunil.at:

 I communicate with an admin at a customer ...

 we write dozens of emails and tickets and often it would be simpler to
 have some kind of chat or so.

 I'd like to avoid skype etc ... so I think of installing something on
 one of their gentoo-servers that allows us to run a simple chat.

 I run (surprise) gentoo with Gnome 3.14 ... he runs Windows 7 or 8  ...

 What could I set up?

 Maybe useable with gnome empathy?
 With a simple windows-client for the other side?

A Murmur server is fairly easy and quick to install, and you get text
and audio encrypted by default, the mumble client is very user
friendly also.
The good old Jabber(XMPP) might be another option with empathy as
client. or even easier make an IRC channel on freenode you can limit
the access, and the user can simply use the web interface[1].

[1] https://webchat.freenode.net/



Re: [gentoo-user] chatting with the customer

2015-01-23 Thread Raffaele BELARDI
Stefan G. Weichinger wrote:

 I communicate with an admin at a customer ...

 we write dozens of emails and tickets and often it would be simpler to
 have some kind of chat or so.

 I'd like to avoid skype etc ... so I think of installing something on
 one of their gentoo-servers that allows us to run a simple chat.

 I run (surprise) gentoo with Gnome 3.14 ... he runs Windows 7 or 8  ...

 What could I set up?

 Maybe useable with gnome empathy?
 With a simple windows-client for the other side?

I suppose you're referring to 'written' chat. At work, on a local 
network, I'm using pidgin client with SIPE plugin 
(x11-plugins/pidgin-sipe ). Works fine to chat with co-workers using 
Microsoft Lync or Office Communicator. File transfer never worked, 
though. The server side is Microsoft, I suppose, in any case out of my 
reach.

raffaele


[gentoo-user] chatting with the customer

2015-01-23 Thread Stefan G. Weichinger

I communicate with an admin at a customer ...

we write dozens of emails and tickets and often it would be simpler to
have some kind of chat or so.

I'd like to avoid skype etc ... so I think of installing something on
one of their gentoo-servers that allows us to run a simple chat.

I run (surprise) gentoo with Gnome 3.14 ... he runs Windows 7 or 8  ...

What could I set up?

Maybe useable with gnome empathy?
With a simple windows-client for the other side?


Any quick recommendations?

Thanks, Stefan




Re: [gentoo-user] chatting with the customer

2015-01-23 Thread Jean-Christophe Bach
* Stefan G. Weichinger li...@xunil.at [23.01.2015. @13:57:02 +0100]:

 On 23.01.2015 12:06, Raffaele BELARDI wrote:
 
  I suppose you're referring to 'written' chat. 
 
 Yes!
 
  At work, on a local 
  network, I'm using pidgin client with SIPE plugin 
  (x11-plugins/pidgin-sipe ). Works fine to chat with co-workers using 
  Microsoft Lync or Office Communicator. File transfer never worked, 
  though. The server side is Microsoft, I suppose, in any case out of my 
  reach.
 
 So I'd need an MS Server ? OK, they have those ... but I'd prefer a
 solution running on gentoo there.
 
 What about jabberd ... ? looking ... maybe I test that.

I have Prosody (a Jabber server) on my server. It is easy to install, to
configure and to maintain. Then your customer has to install a client
and to create an account (or you can create it for him).
Lots of friends have jabberd, it is also a good solution.

JC


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Re: [gentoo-user] chatting with the customer

2015-01-23 Thread thegeezer
On 23/01/15 12:57, Stefan G. Weichinger wrote:
 On 23.01.2015 12:06, Raffaele BELARDI wrote:

 I suppose you're referring to 'written' chat. 
 Yes!

 At work, on a local 
 network, I'm using pidgin client with SIPE plugin 
 (x11-plugins/pidgin-sipe ). Works fine to chat with co-workers using 
 Microsoft Lync or Office Communicator. File transfer never worked, 
 though. The server side is Microsoft, I suppose, in any case out of my 
 reach.
 So I'd need an MS Server ? OK, they have those ... but I'd prefer a
 solution running on gentoo there.

 What about jabberd ... ? looking ... maybe I test that.


+1 for jabberd 
you can both use pidgin
but if you want to you can even link XMPP server to his Microsoft Lync
Server.
this allows you to talk to be fully open source but also fully federated
with his company.
it also means if he is using Lync he doesn't need to do anything (after
the link is setup)



Re: [gentoo-user] chatting with the customer

2015-01-23 Thread Stefan G. Weichinger
On 23.01.2015 14:35, Jc García wrote:

 A Murmur server is fairly easy and quick to install, and you get text
 and audio encrypted by default, the mumble client is very user
 friendly also.
 The good old Jabber(XMPP) might be another option with empathy as
 client. or even easier make an IRC channel on freenode you can limit
 the access, and the user can simply use the web interface[1].
 
 [1] https://webchat.freenode.net/

I don't get that jabberd2 config up and running!

*sigh*

playing with that stupid and simple id and always getting auth errors!

I access that server via IPSEC but afaik and see from the config it
accepts connections from all IPs/networks per default.


# c2s.xml
id register-enable='mu'host.my.tld/id

and I can correctly ping/access that FQDN from here.

*scratch*

I tried thunderbird and empathy as clients and entered s...@host.my.tld
as user ... and a new password ... do I understand that correctly ??

What about that aci jid ...  oh my ...


hmmm