Re: [Gimp-user] Uninstalling Gimp crashes computer

2012-01-07 Thread Jernej Simončič
On Fri, 6 Jan 2012 15:57:26 -0800, Marci Davis wrote:

 Since my daughter installed it, Partha, I don’t know which version it is.
 And as I mentioned, I tried to uninstall it, both from the Control Panel and
 also from the Gimp tree in the directory, and the uninstall process kept
 crashing the computer.

That sounds like hardware or driver problem - nothing the (semi-)official
installer does could crash Windows - it just deletes the files.

-- 
 Jernej Simončič  http://eternallybored.org/ 

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Re: [Gimp-user] Uninstalling Gimp crashes computer

2012-01-06 Thread Ronald F. Guilmette

In message 01c30197$7abe94a0$703bbde0$@gmail.com, 
Marci Davis marcikda...@gmail.com wrote:

My 11-year old daughter installed Gimp on our laptop.  Shortly after, we
started having trouble with speed and resolution.  Gimp will not open, nor
can we uninstall it.  In fact, when I try, it crashes the computer.  Any
suggestions?

Maybe you can find someone else willing to adopt her.
:-)
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Re: [Gimp-user] Uninstalling Gimp crashes computer

2012-01-06 Thread Partha Bagchi
On Fri, Jan 6, 2012 at 1:04 PM, Ofnuts ofn...@laposte.net wrote:
 On 01/06/2012 06:20 PM, Marci Davis wrote:

 My 11-year old daughter installed Gimp on our laptop.  Shortly after, we
 started having trouble with speed and resolution.  Gimp will not open, nor
 can we uninstall it.  In fact, when I try, it crashes the computer.  Any
 suggestions?


 There are two reputable places to get Gimp Windows installers:  the gimp-win
 project on sourceforge (http://gimp-win.sourceforge.net/) for the 2.4  2.6
 versions and Partha's site for 2.7 (http://partha.com/). Everything else is
 a bit suspiscious, and could have included unwanted software (trojan or
 else). Or it's a mere chronological coincidence and Gimp isn't implied (if
 you let your 11-yo install anything on your computer, goes know what else
 got installed).

 As far as I remember the Gimp Windows installation is all under the Gimp
 installation tree (no DLLs copied to Windows directories) and it doesn't set
 anything in the registry, so erasing the installation tree may be sufficient
 to uninstall it completely.

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My version comes with an installer which you will not copy anything to
the Windows directory. Also, to uninstall, simply go to the control
panel, and uninstall.

Partha
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Re: [Gimp-user] Uninstalling Gimp crashes computer

2012-01-06 Thread Dan Kronstadt
Marci - I am a newbie with Gimp, but I might be able to help with the 
windows issues.


When ofnuts said As far as I remember the Gimp Windows installation is 
all under the Gimp installation tree I think he meant it is all in the 
C:\Program Files directory - so you could pretty much delete the GIMP 
sub-directory (in my case, it's C:\Program Files\GIMP-2.0) and 
everything would be gone. You might want to rename it and leave it there 
for a while, so you can put it back if things get worse. At some point, 
you would also want to delete the entries from the Start Menu - for 
Vista, look in C:\ProgramData\Microsoft\Windows\Start Menu\Programs\GIMP.


But - here's a couple of other things to do first:
- if you don't know for sure where your daughter downloaded Gimp from, 
then a virus scan might be a good idea. Maybe she got a version that was 
infected from a virus. Or maybe she downloaded something else besides Gimp.
- You said ... the location of the Gimp folder on the c drive?  I did 
go out there and try to uninstall or delete from there, but when I do so 
now, I get a message that the path refers to a location that is 
unavailable. Where did you go, specifically, and what did you do to get 
that error message? You should not get that if you were just DELETING 
gimp, rather than uninstalling.
- often you can fix a partial install or uninstall problem by doing a 
new install. That should overlay a clean installation copy over whatever 
you have, and then an uninstall may work. Now, some windows programs 
insist on uninstalling first as part of their install process. If Gimp 
does that, you may have a problem. But you can give it a try. Do a fresh 
download of Gimp first.


If you need more help, please specify what version of Windows you use - 
XP, Vista, Windows 7 - and whether it is 32bit or 64bit.


Good luck!
Dan
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