Hi Pat,

Thank you for your kind offer to help me in this matter. I did as you suggested 
with a clean reinstall from the website of the latest version. Unfortunately, I 
still get the same problem. You will see by the screenshots attached to this 
message, I have a list of PNG files which I want to open which gimp doesn't 
recognise. You will also in the second screen shot that only XCF files are 
recognised.

If this is not your territory, I'll take your suggestion and post this problem 
on the gimp users website. Please do you have the address of the most 
appropriate website to use.

Thanks

Steve

      From: Pat David <patda...@gmail.com>
 To: stephen burton <steveburt...@yahoo.co.uk>; "gimp-web-list@gnome.org" 
<gimp-web-list@gnome.org> 
 Sent: Tuesday, 14 March 2017, 20:27
 Subject: Re: [Gimp-web] Gimp 2.8 download
   
Hi Steve,
The official download location is on the website: 
https://www.gimp.org/downloads/The latest version will be 2.8.20.
Can you try with that version, and then we can start troubleshooting what it 
might be?Also - you may have better luck asking this on the GIMP-user list 
(this list is about the website).
pat

On Tue, Mar 14, 2017 at 2:40 PM stephen burton via gimp-web-list 
<gimp-web-list@gnome.org> wrote:

Please could someone out there give me some advice. Despite downloading gimp 2 
from various websites, I have the same problem in that the program won't 
recognise any common file extension for photos. The only extension it 
recognises is the native XCF. I| have used earlier versions of gimp without 
this problem.

It's as though there are no plug-ins with the downloaded program. I'm not only 
experienced user, so I feel out my depths. Please would you tell me where I can 
go to get some advice. My OS is Windows 7 on a 64-bit machine.

Thank you

Steve
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