Re: Assigning Certain Issues Fail

[Mike Rawdon]

The issue was caused by
https://gitlab.com/gitlab-org/gitlab-ce/issues/22664

Mike

On Wed, Sep 21, 2016 at 1:07 AM Drew Blessing  wrote:

> This appears to be an error that occurs when a current/previous assignee
> no longer exists. There must have been a specific set of circumstances when
> the user with ID 0 was deleted that did not destroy these type of
> relationships. Now you see strange issues like this. You may have to change
> the assignee in the database so it's no longer ID 0, which corresponds to
> the non-existent user.
>
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Re: Assigning Certain Issues Fail

[Drew Blessing]

This appears to be an error that occurs when a current/previous assignee no 
longer exists. There must have been a specific set of circumstances when 
the user with ID 0 was deleted that did not destroy these type of 
relationships. Now you see strange issues like this. You may have to change 
the assignee in the database so it's no longer ID 0, which corresponds to 
the non-existent user. 

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Re: Assigning Certain Issues Fail

[Mike Rawdon]

I had an issue where I was able to recreate this on again.  Running gitlab-ctl 
tail showed the errors below

==> /var/log/gitlab/gitlab-workhorse/current <==
2016-09-14_17:04:25.52396 gitlab @ - - [2016-09-14 17:04:25.301705828 + 
UTC] "GET /api/v3/projects/14/labels?page=1&per_page=100 HTTP/1.1" 200 2948 
"" "Go-http-client/1.1" 0.221943

==> /var/log/gitlab/gitlab-rails/production.log <==
Started PUT "/group/project_name/issues/735.json" for 10.1.0.165 at 
2016-09-14 17:04:26 +
Processing by Projects::IssuesController#update as JSON
  Parameters: {"issue"=>{"assignee_id"=>"16"}, "namespace_id"=>"group", 
"project_id"=>"project_name", "id"=>"735"}

ActiveRecord::RecordNotFound (Couldn't find User with 'id'=0):
  app/models/concerns/issuable.rb:87:in `update_assignee_cache_counts'
  app/services/issuable_base_service.rb:149:in `block in update_issuable'
  app/services/issuable_base_service.rb:148:in `update_issuable'
  app/services/issuable_base_service.rb:163:in `update'
  app/services/issues/update_service.rb:4:in `execute'
  app/controllers/projects/issues_controller.rb:105:in `update'
  lib/gitlab/request_profiler/middleware.rb:15:in `call'
  lib/gitlab/middleware/go.rb:16:in `call'

Completed 500 Internal Server Error in 86ms (ActiveRecord: 35.4ms)

ActionView::MissingTemplate (Missing template 
mnt/md0/opt/gitlab/embedded/service/gitlab-rails/public/404 with 
{:locale=>[:en], :formats=>[:json], :variants=>[], :handlers=>[:erb, 
:builder, :raw, :ruby, :coffee, :haml]}. Searched in:
  * "/mnt/md0/opt/gitlab/embedded/service/gitlab-rails/app/views"
  * 
"/mnt/md0/opt/gitlab/embedded/service/gem/ruby/2.3.0/gems/kaminari-0.17.0/app/views"
  * 
"/mnt/md0/opt/gitlab/embedded/service/gem/ruby/2.3.0/gems/doorkeeper-4.2.0/app/views"
  * 
"/mnt/md0/opt/gitlab/embedded/service/gem/ruby/2.3.0/gems/devise-4.1.1/app/views"
  * "/mnt/md0/var/opt/gitlab/gitlab-rails/working"
  * "/"
):
  app/controllers/application_controller.rb:142:in `render_404'
  app/controllers/application_controller.rb:36:in `block in 
'
  lib/gitlab/request_profiler/middleware.rb:15:in `call'
  lib/gitlab/middleware/go.rb:16:in `call'



==> /var/log/gitlab/gitlab-workhorse/current <==
2016-09-14_17:04:26.49727 2016/09/14 17:04:26 ErrorPage: serving predefined 
error page: 500
2016-09-14_17:04:26.49850 gitlab @ - - [2016-09-14 17:04:26.365425788 + 
UTC] "PUT /group/project_name/issues/735.json HTTP/1.1" 500 0 
"http://gitlab/group/project_name/issues/735"; "Mozilla/5.0 (Windows NT 
10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/52.0.2743.116 
Safari/537.36" 0.132124

==> /var/log/gitlab/nginx/gitlab_error.log <==
2016/09/14 17:04:26 [error] 30125#0: *39 upstream prematurely closed 
connection while reading upstream, client: 10.1.0.165, server: localhost, 
request: "PUT /group/project_name/issues/735.json HTTP/1.1", upstream: 
"http://unix:/var/opt/gitlab/gitlab-workhorse/socket:/group/project_name/issues/735.json";,
 
host: "gitlab", referrer: "http://gitlab/group/project_name/issues/735";

On Tuesday, August 23, 2016 at 6:13:12 PM UTC-4, Drew Blessing wrote:
>
> Hi Mike,
>
> I have never heard of this error before, but a quick search turned up 
> https://gitlab.com/gitlab-org/gitlab-ce/issues/14113. According to this 
> there may be a useful log entry if you follow the logs before trying to set 
> the assignee on the problematic issue. Maybe you'll see a permission issue 
> or some other problem. If you find anything in the logs, please let me 
> know. 
>

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Re: Assigning Certain Issues Fail

[Drew Blessing]

Hi Mike,

I have never heard of this error before, but a quick search turned 
up https://gitlab.com/gitlab-org/gitlab-ce/issues/14113. According to this 
there may be a useful log entry if you follow the logs before trying to set 
the assignee on the problematic issue. Maybe you'll see a permission issue 
or some other problem. If you find anything in the logs, please let me 
know. 

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