Hello Guys,
There's any restrictions on making SLA Rules of a sub-subcategory?
I got two levels of category but when i'm trying to open a ticket that fits
on the rule, i got mysqld process 100% of CPU and 70% of CPU on httpd
process and the ticket is not opened anyway.
Thanks in Advanced,
/2014 19:58, Leonardo Coelho a écrit :
Hello Guys,
There's any restrictions on making SLA Rules of a sub-subcategory?
Hi,
No there is no restriction
I got two levels of category but when i'm trying to open a ticket that
fits on the rule, i got mysqld process 100% of CPU and 70% of CPU
Bon jour,
I'm using the latest version (0.84.6) but when i open a ticket or add a
followup i got an email like this:
# # IFticket.storestatus = 5 # #
# # # # Lang.ticket.url: # # # # ticket.urlapprove
http://suporte.infomaisinformatica.com.br/index.php?redirect=ticket_8_Ticket$2noAUTO=1
*# #
