Re: Delayed mail from GNHLUG?

2012-12-13 Thread Ben Scott
On Wed, Dec 12, 2012 at 5:50 PM, Todd Littlefield
 wrote:
>> No, a sysadmin should never cover up mistakes.
>
> Agreed... I was just making a joke.

  FWIW, I got it, and I chuckled.  :-)

> Keeping a volunteer project running is a major (and usually thankless) job.
> So, my most humble apologies.  I did not mean to denigrate what Ben has done
> with the full disclosure and the tireless work on behalf of GNHLUG.

  Thank you, but you people are giving me entirely too much credit.
The server mostly takes care of itself.  I credit the flexibility and
robustness of Linux and FOSS for its reliability.

   I would be remiss if I didn't mention:

* Our hosts, G4 Communications of Manchester NH
(http://www.g4communications.com/), who have provided space and
uninterrupted power and ping for free for almost two years now.
* Matt Brodeur, who's backup system does automatic rsnapshot-based
backups every few hours, giving us granular off-site data protection.

  All I do is run "yum update".  And delete the occasional forgotten
log file.  ;-)

-- Ben
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Re: Delayed mail from GNHLUG?

2012-12-13 Thread Jerry Feldman
On 12/12/2012 05:50 PM, Todd Littlefield wrote:
> On 12/12/2012 10:09 AM, Tom Buskey wrote:
>>
>>
>> On Tue, Dec 11, 2012 at 1:02 PM, > > wrote:
>>
>> True... but I always thought it was a massive faux pas for a
>> SysAdmin to actually admit it was his mistake.  It's never the
>> admin's fault, some user did something bad.  I'm sure if Ben
>> reviewed the logs closely enough, he could finger point.
>>
>>
>> No, a sysadmin should never cover up mistakes.  Otherwise you end up
>> trying to troubleshoot and fix the wrong problem.  We're all human
>> and learning how these systems break (which is rarely documented,
>> even internally) so mistakes happen.
>>
>> Obviously Ben is a good sysadmin (from how well the site runs) and a
>> great sysadmin for figuring out and exposing the root cause so it
>> could be fixed.  If any of us are running the GNHLUG mailman server,
>> we have shared knowledge.  Great sysadmins help create more
>> sysadmins.  Good ones just keep systems running.
>>
>> Thanks Ben!
>>
>>
> Agreed... I was just making a joke.
>
> Keeping a volunteer project running is a major (and usually thankless)
> job.  So, my most humble apologies.  I did not mean to denigrate what
> Ben has done with the full disclosure and the tireless work on behalf
> of GNHLUG.
>
Agreed. We've had our problems with the BLU servers also. At one point,
I found that the mailman queue runner would be stopped for an unknown
reason, so I set up a cron job to restart it periodically. That was a
couple of servers ago.

-- 
Jerry Feldman 
Boston Linux and Unix
PGP key id:3BC1EB90 
PGP Key fingerprint: 49E2 C52A FC5A A31F 8D66  C0AF 7CEA 30FC 3BC1 EB90




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Re: Delayed mail from GNHLUG?

2012-12-12 Thread Todd Littlefield

On 12/12/2012 10:09 AM, Tom Buskey wrote:



On Tue, Dec 11, 2012 at 1:02 PM, > wrote:


True... but I always thought it was a massive faux pas for a
SysAdmin to actually admit it was his mistake.  It's never the
admin's fault, some user did something bad.  I'm sure if Ben
reviewed the logs closely enough, he could finger point.


No, a sysadmin should never cover up mistakes.  Otherwise you end up 
trying to troubleshoot and fix the wrong problem. We're all human and 
learning how these systems break (which is rarely documented, even 
internally) so mistakes happen.


Obviously Ben is a good sysadmin (from how well the site runs) and a 
great sysadmin for figuring out and exposing the root cause so it 
could be fixed.  If any of us are running the GNHLUG mailman server, 
we have shared knowledge.  Great sysadmins help create more 
sysadmins.  Good ones just keep systems running.


Thanks Ben!



Agreed... I was just making a joke.

Keeping a volunteer project running is a major (and usually thankless) 
job.  So, my most humble apologies.  I did not mean to denigrate what 
Ben has done with the full disclosure and the tireless work on behalf of 
GNHLUG.


- Todd
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Re: Delayed mail from GNHLUG?

2012-12-12 Thread Tom Buskey
On Tue, Dec 11, 2012 at 1:02 PM,  wrote:

> True... but I always thought it was a massive faux pas for a SysAdmin to
> actually admit it was his mistake.  It's never the admin's fault, some user
> did something bad.  I'm sure if Ben reviewed the logs closely enough, he
> could finger point.
>

No, a sysadmin should never cover up mistakes.  Otherwise you end up trying
to troubleshoot and fix the wrong problem.  We're all human and learning
how these systems break (which is rarely documented, even internally) so
mistakes happen.

Obviously Ben is a good sysadmin (from how well the site runs) and a great
sysadmin for figuring out and exposing the root cause so it could be
fixed.  If any of us are running the GNHLUG mailman server, we have shared
knowledge.  Great sysadmins help create more sysadmins.  Good ones just
keep systems running.

Thanks Ben!
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Re: Delayed mail from GNHLUG?

2012-12-11 Thread Ben Scott
  Thanks for the compliments, folks.   :)

-- Ben (just another Linux hacker)
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Re: Re: Delayed mail from GNHLUG?

2012-12-11 Thread Ben Scott
On Tue, Dec 11, 2012 at 11:02 AM, Bruce Dawson  wrote:
> The great part is that some users actually noticed that something got fixed!

  Even better, someone reported the problem!  My thanks to the problem-reporter.

> Ben: I presume all you had to do was to restart the MTA? (Postfix, sendmail,
> which ever...)

  Sendmail was actually still running.  Sendmail uses syslog for
logging, so a full log partition is not Sendmail's problem.  Mailman,
on the other hand, writes its own logs, and presumably aborted when it
couldn't.  All I had to do was restart Mailman -- after deleting 800
MB or so of Apache logs.

-- Ben
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Re: Delayed mail from GNHLUG?

2012-12-11 Thread t . littlefield
True... but I always thought it was a massive faux pas for a SysAdmin to 
actually admit it was his mistake.  It's never the admin's fault, some user did 
something bad.  I'm sure if Ben reviewed the logs closely enough, he could 
finger point.

He just took the high road so as not to embarrass someone on the list!

Kudos Ben!

- Todd

- Original Message -
From: "David Hardy" 
To: "Roger H. Goun" 
Cc: "Greater New Hampshire LUG" 
Sent: Tuesday, December 11, 2012 10:22:58 AM
Subject: Re: Delayed mail from GNHLUG?


With all due respect to other nerds on this list, from what I have seen of 
Ben's information and help over twelve years entitles him to endless nerd 
points. He gets a permanent free pass. 





On Tue, Dec 11, 2012 at 10:11 AM, Roger H. Goun < [email protected] > wrote: 


Fortunately, the nerd points that Ben lost by committing an elementary 
sysadmin mistake he got back through the form of his apology. 

On Tue, Dec 11, 2012 at 8:58 AM, Ben Scott < [email protected] > wrote: 
> On Tue, Dec 11, 2012 at 8:04 AM, Kyle Smith < [email protected] > wrote: 
>> Anyone else just get roughly a weeks worth of mail from the list at once? 
> 
> There was an issue[1] with the GNHLUG Internet server. Mail was 
> being queued for the list server to process, but wasn't going any 
> further. Once the problem was cleared, all the accumulated mail let 
> lose at once. 
> 
> -- Ben 
> 
> [1] The log partition was full.[2] This caused the list server to shut down. 
> [2] Turns out somebody[3] forgot to set-up log rotation for the web 
> sites it hosts. 
> [3] That would be me.[4] 
> [4] Sorry 'bout that. 
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> 
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Re: Delayed mail from GNHLUG?

2012-12-11 Thread Carl Helmers

I noticed the same phenomenon  David.
I join you in appreciation of Ben's nerd points
accumulated over the years...

Merry Solstice, Ben, Dave, et al
   Live long and prosper
  ...Carl Helmers
 www.helmers.com



On 12/11/2012 10:22 AM, David Hardy wrote:
With all due respect to other nerds on this list, from what I have 
seen of Ben's information and help over twelve years entitles him to 
endless nerd points.  He gets a permanent free pass.




On Tue, Dec 11, 2012 at 10:11 AM, Roger H. Goun > wrote:


Fortunately, the nerd points that Ben lost by committing an elementary
sysadmin mistake he got back through the form of his apology.

On Tue, Dec 11, 2012 at 8:58 AM, Ben Scott mailto:[email protected]>> wrote:
> On Tue, Dec 11, 2012 at 8:04 AM, Kyle Smith mailto:[email protected]>> wrote:
>> Anyone else just get roughly a weeks worth of mail from the
list at once?
>
>   There was an issue[1] with the GNHLUG Internet server.  Mail was
> being queued for the list server to process, but wasn't going any
> further.  Once the problem was cleared, all the accumulated mail let
> lose at once.
>
> -- Ben
>
> [1] The log partition was full.[2]  This caused the list server
to shut down.
> [2] Turns out somebody[3] forgot to set-up log rotation for the web
> sites it hosts.
> [3] That would be me.[4]
> [4] Sorry 'bout that.
> ___
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> [email protected]

> http://mail.gnhlug.org/mailman/listinfo/gnhlug-discuss/
>
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Fwd: Re: Delayed mail from GNHLUG?

2012-12-11 Thread Bruce Dawson
The great part is that some users actually noticed that something got
fixed! (I've had systems where the users hadn't noticed that something
was wrong and simply ignored the fact they weren't getting email because
(almost literally) "the magic smoke quit working".

Now if only the users (and I'm one) would have noticed they weren't
getting the daily website updates and at least raised a flag!

Ben: I presume all you had to do was to restart the MTA? (Postfix,
sendmail, which ever...)

--Bruce

On 12/11/2012 10:22 AM, David Hardy wrote:
> With all due respect to other nerds on this list, from what I have
> seen of Ben's information and help over twelve years entitles him to
> endless nerd points.  He gets a permanent free pass.
>
>
>
> On Tue, Dec 11, 2012 at 10:11 AM, Roger H. Goun  > wrote:
>
> Fortunately, the nerd points that Ben lost by committing an elementary
> sysadmin mistake he got back through the form of his apology.
>
> On Tue, Dec 11, 2012 at 8:58 AM, Ben Scott  > wrote:
> > On Tue, Dec 11, 2012 at 8:04 AM, Kyle Smith  > wrote:
> >> Anyone else just get roughly a weeks worth of mail from the
> list at once?
> >
> >   There was an issue[1] with the GNHLUG Internet server.  Mail was
> > being queued for the list server to process, but wasn't going any
> > further.  Once the problem was cleared, all the accumulated mail let
> > lose at once.
> >
> > -- Ben
> >
> > [1] The log partition was full.[2]  This caused the list server
> to shut down.
> > [2] Turns out somebody[3] forgot to set-up log rotation for the web
> > sites it hosts.
> > [3] That would be me.[4]
> > [4] Sorry 'bout that.
> > ___
> > gnhlug-discuss mailing list
> > [email protected]
> 
> > http://mail.gnhlug.org/mailman/listinfo/gnhlug-discuss/
> >
>
>
>


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Re: Delayed mail from GNHLUG?

2012-12-11 Thread David Hardy
With all due respect to other nerds on this list, from what I have seen of
Ben's information and help over twelve years entitles him to endless nerd
points.  He gets a permanent free pass.



On Tue, Dec 11, 2012 at 10:11 AM, Roger H. Goun  wrote:

> Fortunately, the nerd points that Ben lost by committing an elementary
> sysadmin mistake he got back through the form of his apology.
>
> On Tue, Dec 11, 2012 at 8:58 AM, Ben Scott  wrote:
> > On Tue, Dec 11, 2012 at 8:04 AM, Kyle Smith  wrote:
> >> Anyone else just get roughly a weeks worth of mail from the list at
> once?
> >
> >   There was an issue[1] with the GNHLUG Internet server.  Mail was
> > being queued for the list server to process, but wasn't going any
> > further.  Once the problem was cleared, all the accumulated mail let
> > lose at once.
> >
> > -- Ben
> >
> > [1] The log partition was full.[2]  This caused the list server to shut
> down.
> > [2] Turns out somebody[3] forgot to set-up log rotation for the web
> > sites it hosts.
> > [3] That would be me.[4]
> > [4] Sorry 'bout that.
> > ___
> > gnhlug-discuss mailing list
> > [email protected]
> > http://mail.gnhlug.org/mailman/listinfo/gnhlug-discuss/
> >
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Re: Delayed mail from GNHLUG?

2012-12-11 Thread Thomas Charron
On Tue, Dec 11, 2012 at 10:11 AM, Roger H. Goun  wrote:

> Fortunately, the nerd points that Ben lost by committing an elementary
> sysadmin mistake he got back through the form of his apology.
>
>
  We all know that it's just a conspiracy, and the emails being held where
*actually* being reviewed by homeland security and the NSA.  X-D  Ben has
obviously been compromised.  What *really* happened is some low level
staffer meant to release gnhlug mail, and accidently crashed google.

-- 
-- Thomas
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Re: Delayed mail from GNHLUG?

2012-12-11 Thread Roger H. Goun
Fortunately, the nerd points that Ben lost by committing an elementary
sysadmin mistake he got back through the form of his apology.

On Tue, Dec 11, 2012 at 8:58 AM, Ben Scott  wrote:
> On Tue, Dec 11, 2012 at 8:04 AM, Kyle Smith  wrote:
>> Anyone else just get roughly a weeks worth of mail from the list at once?
>
>   There was an issue[1] with the GNHLUG Internet server.  Mail was
> being queued for the list server to process, but wasn't going any
> further.  Once the problem was cleared, all the accumulated mail let
> lose at once.
>
> -- Ben
>
> [1] The log partition was full.[2]  This caused the list server to shut down.
> [2] Turns out somebody[3] forgot to set-up log rotation for the web
> sites it hosts.
> [3] That would be me.[4]
> [4] Sorry 'bout that.
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Re: Delayed mail from GNHLUG?

2012-12-11 Thread Ben Scott
On Tue, Dec 11, 2012 at 8:04 AM, Kyle Smith  wrote:
> Anyone else just get roughly a weeks worth of mail from the list at once?

  There was an issue[1] with the GNHLUG Internet server.  Mail was
being queued for the list server to process, but wasn't going any
further.  Once the problem was cleared, all the accumulated mail let
lose at once.

-- Ben

[1] The log partition was full.[2]  This caused the list server to shut down.
[2] Turns out somebody[3] forgot to set-up log rotation for the web
sites it hosts.
[3] That would be me.[4]
[4] Sorry 'bout that.
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Re: Delayed mail from GNHLUG?

2012-12-11 Thread David Rysdam
On Tue, 11 Dec 2012 08:41:20 -0500, David Hardy  
wrote:
> Same here yesterday morning for an hour or so;  Gmail crashed as did
> Chrome.  It was on their end and made the news.

My delay was non-gmail related as you can see by my address. In any
case, an error for an hour yesterday could hardly explain my not getting
email from the group since November 15th.
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Re: Delayed mail from GNHLUG?

2012-12-11 Thread David Hardy
Same here yesterday morning for an hour or so;  Gmail crashed as did
Chrome.  It was on their end and made the news.



On Tue, Dec 11, 2012 at 8:29 AM, Bayard Coolidge  wrote:

> Me, too - I'm using Yahoo! mail. I've seen the same phenomenon
> occasionally on another list that I'm
> on that uses an entirely different server.
>
> Season's Greetings,
>
> Bayard
>
>   --
> *From:* David Rysdam 
> *To:* Kyle Smith ; Greater New Hampshire LUG <
> [email protected]>
> *Sent:* Tuesday, December 11, 2012 8:16 AM
> *Subject:* Re: Delayed mail from GNHLUG?
>
> On Tue, 11 Dec 2012 08:04:17 -0500, Kyle Smith  wrote:
> > Anyone else just get roughly a weeks worth of mail from the list at once?
> >  I'm on GMail.
>
> Yes and no. I got some as far back as 11/15.
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Re: Delayed mail from GNHLUG?

2012-12-11 Thread Bayard Coolidge
Me, too - I'm using Yahoo! mail. I've seen the same phenomenon occasionally on 
another list that I'm
on that uses an entirely different server.

Season's Greetings,

Bayard



 From: David Rysdam 
To: Kyle Smith ; Greater New Hampshire LUG 
 
Sent: Tuesday, December 11, 2012 8:16 AM
Subject: Re: Delayed mail from GNHLUG?
 
On Tue, 11 Dec 2012 08:04:17 -0500, Kyle Smith  wrote:
> Anyone else just get roughly a weeks worth of mail from the list at once?
>  I'm on GMail.

Yes and no. I got some as far back as 11/15.
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Re: Delayed mail from GNHLUG?

2012-12-11 Thread David Rysdam
On Tue, 11 Dec 2012 08:04:17 -0500, Kyle Smith  wrote:
> Anyone else just get roughly a weeks worth of mail from the list at once?
>  I'm on GMail.

Yes and no. I got some as far back as 11/15.
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