That StackExchange answer is correct - you offset the Invoice with the
Credit Note by linking the two documents via the Process Payment window.
If the entire Credit Note is 'used up' then it will no longer appear in
the Process Payment window. If it has an unused remainder (it was larger
than
Hello,
I use GnuCash to record the entries for a non-profit entity. At times, we will
issue invoices which later are not paid because we issue some credit to the
customer. I would like to record in the customer report that:
- An invoice was issued
- The invoice remained unpaid
- We issued
