Re: [GNC] Unable to open new version

2018-08-28 Thread John Ralls
> On Aug 28, 2018, at 2:58 AM, Ian Lancaster wrote: > > Colin > Thanks for your very quick reply to my problem. > I have tried the File>Open but the new app seems to overrule the > original program. > The Apple techs tell me that the accounts seem to be contained in the >

Re: [GNC] Unable to open new version

2018-08-28 Thread Adrien Monteleone
> On Aug 28, 2018, at 4:58 AM, Ian Lancaster wrote: > > Colin > Thanks for your very quick reply to my problem. > I have tried the File>Open but the new app seems to overrule the > original program. > The Apple techs tell me that the accounts seem to be contained in the >

Re: [GNC] Unable to open new version

2018-08-28 Thread Maf. King
On Tuesday, 28 August 2018 10:58:30 BST Ian Lancaster wrote: > Colin > Thanks for your very quick reply to my problem. > I have tried the File>Open but the new app seems to overrule the > original > program. Hi, what do you mean by this phrase? Does GC pop up any messages or

Re: [GNC] Unable to open new version

2018-08-28 Thread Colin Law
On Tue, 28 Aug 2018 at 10:58, Ian Lancaster wrote: > > Colin > Thanks for your very quick reply to my problem. > I have tried the File>Open but the new app seems to overrule the > original program. I don't understand what you mean by that, you should get a file browser so you

Re: [GNC] Unable to open new version

2018-08-28 Thread Liz
On Tue, 28 Aug 2018 19:58:30 +1000 Ian Lancaster wrote: > Colin > Thanks for your very quick reply to my problem. > I have tried the File>Open but the new app seems to overrule > the original program. The Apple techs tell me that the accounts seem > to be contained in the app and not

Re: [GNC] Unable to open new version

2018-08-28 Thread Ian Lancaster
Colin Thanks for your very quick reply to my problem. I have tried the File>Open but the new app seems to overrule the original program. The Apple techs tell me that the accounts seem to be contained in the app and not with my other documents. I had reconciled

Re: [GNC] Unable to open new version

2018-08-28 Thread Colin Law
You should be able to use File > Open and browse to your accounts file, wherever you originally saved it. If you have lost that for some reason then hopefully you have a recent backup. Colin On Tue, 28 Aug 2018 at 06:31, Ian Lancaster wrote: > > For years (2011?) I have used GnuCash to

[GNC] Unable to open new version

2018-08-27 Thread Ian Lancaster
For years (2011?) I have used GnuCash to keep my personal accounts. A few years ago I could not open the program and had to download the new version. A few days ago again I could not open the program to update some information, and again it would not load. So I thought a