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--- Gilbert Lawrence <[EMAIL PROTECTED]> wrote: What's your approach to the following true situation? Earlier this week at our place of work we introduced a new technology to treat breast cancer. Using a High Dose Rate radiation robot and a new device called 'The MammoSite', the radiation treatment of breast cancer can now be performed in one week instead of the current standard of seven weeks. Both curative techniques of course involve preserving the affected breast. One of the therapists (in late forties) in undertaking CT (computer tomography) of the breast (to help aim the radiation) was getting frustrated and stymied in rationalizing the technical details.This team member kept repeatedly saying, "I am going to kill someone today". How would you handle this situation? Tell the person to shut up! Fire/Terminate the person's employment! Warn the individual to shape up or ship out! Be kind! A.k.a. Patronize! Use humor! What specific absurdity? Please respond! Our answer on Sunday! Regards. Reponse: Given that the 40yrs+ therapist, who had put in many hours/years of (dedicated) service,was obviously frustrated by the 'NEW TECHNOLOGY'& his/her lack of it's understanding, He/she was covering up his/her uneasiness,by mouthing repeatedly "I am going to kill someone today".The team member didn't mean it. Appropriate action "Be kind! A.k.a. Patronize!" BUT " Taking the person aside 'Lay down the law' v.feranadez PS. In major illnesses like cancer 'Mind over Matter' & 'Prayers' really help. _______________________________ Do you Yahoo!? Declare Yourself - Register online to vote today! http://vote.yahoo.com