Dear Netters, Along with many consumer fora in Goa, the Saligao Civic & Consumer Cell has been campaiging for an LPG distribution system that home-delivers cylinders *only* against booking. Now, besides booking via the telephone and in person at the agents office, here are 2 more centralised booking systems (see attachment). Please make use of and popularise these:
HP Anytime *HP Anytime*, *a 24x7 IVRS* based refill booking system, is a customer-centric initiative launched by HPCL in the interest of all HPGAS customers. Through this system, a HPGAS customer can call a Single Number across the State to book refills. The Customer would instantly get a real time booking number from IVRS. This system replaces the current practice of manual booking by the showroom staff. [image: HP Anytime - HPGAS] All the refill bookings made through HP Anytime are captured in a central server and the data is then transferred to the PC’s of respective HPGAS distributors automatically. For those customers who prefer to book personally at the HPGAS distributorship, fixed phones are provided at all Agencies to connect with IVRS. HP Anytime enables HPGAS customers to *book refills and obtain confirmation round-the-clock* seamlessly without any difficulty such as engaged telephones, restricted working hours, manual errors, etc. *The IVRS numbers are as follows: * - * Kerala 99610 23456 * - * Karnataka 99640 23456* - * Chandigarh 98556 23456* - * Tamil Nadu 90922 23456* - * Gujarat 98244 23456 * - * Andhra Pradesh 96660 23456* - * West Bengal 90888 23456* - * Lucknow 98896 23456* - * Maharashtra & Goa 88888 23456* - * Patna 95071 23456** * - * Delhi 99909 23456** * - * Noida, Gurgaon, Faridabad 99909 23456** * The customers can register their landline / mobile numbers as personal numbers on IVRS to facilitate *auto-identification of the customer *when he/she calls up next time. HP Anytime also sends 3 SMS alerts to customers on the status of refill supplies: - Refill booking number and date of pending orders - Cash memo number & date - Delivery confirmation of refills. (ends) Also check: <http://www.hindustanpetroleum.com/En/ui/HPanytime.aspx> Warm regards and solidarity. M&M. -- ................................................................ there *is* anOTHERgoa at <http://www.anothergoa.blogspot.com> & <http://www.youtube.com/anothergoa> ''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''' muriel & mario, c/o FULKAR, 6/22, sonarbhatt, saligao. bardez. goa. 403511. tel: 0832-2278276 / 2409999 <anothergoa AT gmail.com> '''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''' --------------------------------------------------------------------------- Protect Goa's natural beauty Support Goa's first Tiger Reserve Sign the petition at: http://www.goanet.org/petition/petition.php ---------------------------------------------------------------------------