[google-appengine] Re: Instance shuts down abruptly and new instance starts automatically

Sure, but I haven't received a response to the private issue for 8 days now. What can I do to get someone to pick up the issue (other than of course buying paid support)? On Wednesday, June 10, 2020 at 12:18:25 AM UTC+8, George (Cloud Platform Support) wrote: > > To solve such an issue, which

[google-appengine] Re: Instance shuts down abruptly and new instance starts automatically

To solve such an issue, which depends on your project and specific settings, private information is usually requested. A public forum, such as this one, is not suitable for such exchange of information. By contrast, a private issue in the Public Issue Tracker secures confidentiality, and

[google-appengine] Re: Instance shuts down abruptly and new instance starts automatically

I know that option, but isn't there a way to find out the reason of why an instance would shut down? I already created a private issue about a week ago and have not received any response so far. That's why I turned to this forum for help. On Monday, June 8, 2020 at 11:07:34 PM UTC+8, Katayoon

[google-appengine] Re: Instance shuts down abruptly and new instance starts automatically

As recommended in this thread , you may upgrade your instance class to resolve this issue. If the issue still persists, you can create a private report in

[google-appengine] Re: Instance shuts down abruptly and new instance starts automatically

Hello Ankush, But the point is that the instance is not idle and load is not high when I see it happening. The only thing I can think of it is exceeding memory limit for the instance. My instance is usually around 200-225MB. I understand that the memory limit is 256MB for an F1 instance for a

[google-appengine] Re: Instance shuts down abruptly and new instance starts automatically

As per the documentation, Instances are created on demand to handle requests and automatically turned down when idle. However, the time interval varies based on multiple facotrs including system load/idle time, scaling type etc. Following link provided details on that.