Good question, Jim. I don't know if I have much to offer by way of advice; I 
also feel like there's got to be a better way to get early notice of Oracle 
issues.

We have explored or are exploring several different approaches: (a) hire a DBA 
(b) hire a a consultant (c) use other Oracle expertise at KUMC (d) run away! 
and try postgres.

Hiring worked ok for a while, but attrition is a natural thing and finding a 
good fit is a challenge. We hired Burleson and had them do an Oracle health 
check http://www.dba-oracle.com/oracle_health_check.htm . We haven't found time 
to implement all of their recommendations. :-/ And we haven't managed to grant 
them access to do it for us. :-/

A big reason we use Oracle is that KUMC has an enterprise license. We made an 
arrangement with another IT group at KUMC to get some time from their DBAs. 
That's going pretty well recently.

Meanwhile, we're keeping an eye on postgres and trying not to invest in Oracle 
techniques that don't port readily to postgres.

-- 
Dan

________________________________________
From: GPC Informatics [d...@madmode.com]
Sent: Tuesday, May 30, 2017 3:36 PM
To: campb...@unmc.edu; Dan Connolly
Subject: [gpc-informatics] #601: Advice on Oracle/SQL Server maintenance 
protocols

#601: Advice on Oracle/SQL Server maintenance protocols
---------------------------+-----------------------
  Reporter:  campbell      |      Owner:  dconnolly
      Type:  design-issue  |     Status:  new
  Priority:  minor         |  Milestone:
 Component:  dev-tools     |   Keywords:
Blocked By:                |   Blocking:
---------------------------+-----------------------
 We have our i2b2 platforms on Oracle.  Our support shop has little
 experience with maintaining production environments  for the identified
 and deidentified platforms.  Last week we experienced prolonged downtime
 due to file count overruns in Oracle that could have been prevented had we
 monitoring and management routines in place.  Can any of our colleagues
 across GPC give us advice on Oracle maintenance procedures we should be
 establishing as part of our operating procedures?
 Jim

--
Ticket URL: <http://informatics.gpcnetwork.org/trac/Project/ticket/601>
gpc-informatics <http://informatics.gpcnetwork.org/>
Greater Plains Network - Informatics
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