Hello Editor, 
 
My name is Robin; I am an educational researcher at ProProfs.com, a website for 
building and testing knowledge. ProProfs tools are used by millions of users 
each month including companies like Sony, Dell and even Harvard & Yale.I have 
recently contributed articles to sites like Capterra.com ( 
http://blog.capterra.com/how-to-reduce-customer-service-costs-and-generate-leads-with-a-self-service-knowledge-base/
 ) , Toolbox.com ( 
http://it.toolbox.com/blogs/itmanagement/tactics-for-growth-hacking-with-cloudbased-knowledge-management-software-74632
 ) , Upwork.com ( 
https://www.upwork.com/hiring/startup/7-leadership-qualities-every-project-manager-possess/
 ) , Livechatinc ( https://www.livechatinc.com/blog/live-chat-in-the-future/ ) 
, TheNextweb ( 
https://thenextweb.com/contributors/2017/06/02/dont-worry-managers-ai-help ) 
and  I was wondering whether you would be interested in having me contribute 
some articles to your website. For example, here are a couple of story ideas 
that I have for you: 
 Why Technical Writers Need Help Authoring Tools 
 
 Is Being Humorous Allowed For A Live Chat Operator 
 
 5 Similarities Betwen Hospitality and Customer Support 
 
 Documents Online vs. Documents Offline: Which One Is Better? 
 
 Why is a Corporate Wiki Better than a Database? 
 
 Beyond the Phone: Live Chat in Customer Service 
Are you interested? Let me know and I’ll send across what I wrote for you. 
 
Best, 
 
Robin

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