Re: [HCDX] Kairo USA & Poor Shipping/Customer Service Policies

2016-09-20 Thread Paul B. Walker, Jr.
As a further update...

The Kaito USA ebay sales man Jason under the multimeter_depot user name
replied to me again saying "We only ship to the 48 states"

That is pretty low class and shoddy business practices. USPS Priority Mail
in a flat rate box costs no more to Alaska, then it does to say, Kentucky
or Maine.

Funny, I can go to Kaito's own website order the same radio and have it
shipped via USPS Priority Mail to Alaska.

I know multimeter_depot is the ebay side of Kaito USA based upon the
receipt I got from paypal, showing me where my money went.

The owner of Kaito USA and I traded a few emails and desptie me telling him
twice I'd placed the order anyways, he asked, "So, did you yet place the
order with us or not?"

I've let everyone i know on multiple websites, email lists and facebook
groups of Kaito's poor decision and custom service.. also making it
impossible for alaskans to call your toll free number I can assure you many
of us will be buying form Anon CO in china in the future when we need
Tecsun Radios.

I don't wanna be mean, but I will gladly take my money where it's wanted
and easily acceptable.\

And guess what? The tecsun just shipped out, to my friend in Herndon VA!
 (I had it shipped to a friend in the lower 48 who will then ship it to me!)

On Tue, Sep 20, 2016 at 12:00 AM, Paul B. Walker, Jr. <
walkerbroadcast...@gmail.com> wrote:

> Apparently, the fine folks at Kaito USA think Alaska is a US protectorate
> and not one of the 50 US states, therefore ebay orders from them
> (multimeter_depot or Montclair, CA) wont ship to Alaska or Hawaii...
>
> But guess what? Ordering off their website kaitousa.com results in you
> being able to ship to Alaska via priority mail.. which costs no more in a
> flat rate box then to somewhere in the lower 48!
>
> So, I sent a message to the ebay account of yours and asked why your
> company doesnt ship ebay sales to alaska and hawaii. Jason replied with
>
>  "Sorry, we had many problems with US protectorates order, so we decided
> to ship to 48 states only.."
>
> And then when I try and call Kaito USA's Toll free number, it says the
> toll free number I've called can't be dialed from my area.
>
> Kaito USA must really not want any business from Alaska or Hawaii. Well
> guess what? I'll buy my next Tecsun PL880 from Anon-Co in China I guess!
>
> I've bought 2 PL880's in the last month. I';ll gladly put my money
> somewhere that my business is wanted
>
> Paul Walker
> Galena, Alaska
>
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[HCDX] Kairo USA & Poor Shipping/Customer Service Policies

2016-09-19 Thread Paul B. Walker, Jr.
Apparently, the fine folks at Kaito USA think Alaska is a US protectorate
and not one of the 50 US states, therefore ebay orders from them
(multimeter_depot or Montclair, CA) wont ship to Alaska or Hawaii...

But guess what? Ordering off their website kaitousa.com results in you
being able to ship to Alaska via priority mail.. which costs no more in a
flat rate box then to somewhere in the lower 48!

So, I sent a message to the ebay account of yours and asked why your
company doesnt ship ebay sales to alaska and hawaii. Jason replied with

 "Sorry, we had many problems with US protectorates order, so we decided to
ship to 48 states only.."

And then when I try and call Kaito USA's Toll free number, it says the toll
free number I've called can't be dialed from my area.

Kaito USA must really not want any business from Alaska or Hawaii. Well
guess what? I'll buy my next Tecsun PL880 from Anon-Co in China I guess!

I've bought 2 PL880's in the last month. I';ll gladly put my money
somewhere that my business is wanted

Paul Walker
Galena, Alaska
_
Hard-Core-DX mailing list
Hard-Core-DX@hard-core-dx.com
http://montreal.kotalampi.com/mailman/listinfo/hard-core-dx
http://www.hard-core-dx.com/
___

THE INFORMATION IN THIS ARTICLE IS FREE. It may be copied, distributed
and/or modified under the conditions set down in the Design Science License
published by Michael Stutz at
http://www.gnu.org/licenses/dsl.html