Thanks to all our "early responders"! Our brave early renewers turned out to be guinea pigs on our new website and have helped up identify a few problems.
1. Make sure you log in before you renew! If you don't, it will give an error message that there is duplicated information. (and if it doesn't, then it create a second record for you) 2. Members who live in countries that don't have states (like Israel!) are getting error message that they have to fill in a state. Clearly AJL wants to welcome even stateless members ;-) We're working on solving this. 3. We thought we were set up for American Express, but apparently we weren't. We're in the process of setting that up and hope that it will in place in the next week or so. 4. If your home zip code and the zip code associated with your credit card (e.g. an congregation/office card) then the site has been giving error messages. Again, we're working on trouble shooting this. 5. If you subscribe through a vendor (ESBSCO, SWETS, etc.) ignore the renewal notices - we'll contact your vendors. 6. We appreciate your patience navigating the new renewal process and if you aren't actually being patient - that's ok too - we understand! All the best, Sheryl Stahl, AJL VP Membership Frances-Henry Library Hebrew Union College-Jewish Insitute of Religion 3077 University Avenue Los Angeles, CA 90007 213-765-2127 members...@jewishlibraries.org
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