Hi,


Hope you are doing well.

Kindly have a look below job description and let me know you're interest in
this opportunity.



*Job Title:                    **Application Support Analyst *

*Job Location:*              Cambridge, MA

*Job Description:*

*Mandatory Skills (MANDATORY):*

IDBS Biobook

*Detailed JD:*

·         Relevant Experience and Good Knowledge of IDBS BioBook.

·         Experienced in handling L2 and L3 support activities for Biobook.

·         Experience in handling Biobook/ ELN template modifications and
maintenance.

·         Coordinate technical issue investigations and manage technology
resolution implementations Execute work instructions to implement releases
Coordinate issue resolution and site communications

·         Monitor and Track issues Weekly meetings to review metrics Follow
Business's documentation, validation and change control processes Dealing
with End-users directly and resolving their issues



*Let me know if needed any help from my end. You can reach me via Email:
ma...@gtssminds.com <ma...@gtssminds.com>, Ph: (609) 890 0316 *803*

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