*Reply me on sy...@systelinc.com <sy...@systelinc.com>* *Job Title: Sr. Engineer CISCO Voice* *Work Location: San Diego, CA* *Duration: 6+ Months*
****Passport copy is mandatory for H1B Candidates (NO OPT'S)**** *Job Description:-* *Skills : Cisco Voice, Call Manager, Unity , ININ and Contact Center* *EXPERIENCE - 8+ Years experience* • CCNP voice or Equivalent level or superior level knowledge with demonstrable experience will be considered. • Experience with Cisco call Manager • End to End IP Telephony Service Infrastructure • ININ contact center administration • User account management, licensing, liason with internal organization, • Troubleshooting functionality issues, • Cisco Contact center UCCX • Cisco CUCM Call Manager • Cisco Voicemail Unity Connection • Voice Gateways and Gatekeepers • Project Enhancement task for Telephony • Requirement gathering from multiple business partners • Call flow , queue creation • Managing and maintaining Dial Plans, Partitions, Calling Search Spaces, Route Patterns, and troubleshooting/working with Cisco TAC • Provision new route patterns between ININ and Call Manager • Liaison with carriers for new no. provisioning • Manage cisco unity voicemail • Manage right fax • Summary Usage and Outage, • Systems Availability • MACD Users, Phones and voice services • Voice infrastructure Server operations • Vendor Management for OEM incident resolution and HWSW contract renewals • Voice application backup & recovery management • Designing Call flow for contact centre as per business requirement • Voice Network Assessment, Capacity planning and recommendations • Troubleshooting & Resolution of complex Voice network problems • RCA for identified Priority 1 issues • Implement minor system upgrades • Deploy major upgrades globally with available resources and agreed upon timelines • Deploy new voice services at remote offices. Thanks & Regards *Syed Zameer* Direct: +1-678-203-2389 E: sy...@systelinc.com E: sy...@systelcomputers.com G: syedz.systel -- You received this message because you are subscribed to the Google Groups "as400placements1" group. To unsubscribe from this group and stop receiving emails from it, send an email to hrccpl+unsubscr...@googlegroups.com. To post to this group, send an email to hrccpl@googlegroups.com. Visit this group at https://groups.google.com/group/hrccpl. For more options, visit https://groups.google.com/d/optout.
