It sounds like they are doing a "screen" print. I am not sure about
Extra, but I know PCOMM has an option to do screen prints in text or
graphic mode. In text mode, it just dumps the text characters, in
graphics mode it generated a "graphic picture" of the screen. Least to
say, graphics mode was slow, slow, slow.
[EMAIL PROTECTED] wrote:
Hey there, I'm wondering if anyone out there can help me out. Here's
the short version: Any user printing from a program called Attachmate
EXTRA! 3270 Emulator (version 8) to an IBM series printer (Infoprint
1352/1552) will have slow output. I'm talking about 1-2 minutes for
one page to print. First the header page will print...fast...then the
printer will churn and churn and churn...until the page will SLOWLY
print.
We've opened tickets with Microsoft, IBM, and Attachmate, with the
expected results. Microsoft states that it's a problem with the way
IBM reads the data from the Attachmate program. IBM states that it's a
problem with the default Microsoft pcl.sep file used for the seperator
page. Finally, Attachmate says it's a problem with the way IBM
emulates the mainframe data into a PCL format. Keep in mind, the users
are simply clicking the "Print" button in the emulation terminal, and
aren't keying in specific mainframe print commands.
Here's our environment:
Users - Windows 2000 SP4 / Windows XP Pro SP2 on a standard company
LAN.
Printing to:
Printer entries added to a clustered print server running Windows 2003
Server. Each printer is added to the server using Direct IP ports and
shared to the users of the network.
It only affects users of IBM printers printing from the Attachmate
program. All other print operations from other programs print
normally. The problem goes away when we disable the seperator page on
the server. Since management has deemed this "unacceptable", we have
to find a way to work around it. We've taken apart the pcl.sep file
and tried adding commands in line-by-line with no change in results.
Has anyone out there encountered this before?
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