Re: Z9 machine crash

2010-07-07 Thread Matan Cohen
1.We perform an 'ACTIVATE' on the CPC after 20 minutes after the crash took place and the perform a 'LOAD' to all the LPARs. 2.the HMC is only for this CPC and beside the message in the 'HARDWARE MESSAGES' it work just the same. 3.there were people cleaning the air conditioner but the deny the

Z9 machine crash

2010-07-06 Thread Matan Cohen
Hi, Today we faced a sort of crash in our Z9 machine. The problem started at 9:30 AM. The state of our machine was as follow : -In our PCHID boxes there were no lights on , but above it on our AD/CD convertor the lights were on. -The LPARS were down. Checking the status of the CPC showed

Re: Z9 machine crash

2010-07-06 Thread Lizette Koehler
Matan, Without regs or psw codes, I am not 100% sure on this answer. However, the phrase no power could mean either 1) You had a significant power drop that caused it to shutdown. You would need to get with your facility people and check PDUs, and power modulation to the z9 2) You

Re: Z9 machine crash

2010-07-06 Thread Ed Finnell
In a message dated 7/6/2010 10:28:13 A.M. Central Daylight Time, hmerr...@jackhenry.com writes: Any time our box goes down we immediately put in a severity one service call. We ask for detailed, specific reason(s) why it failed. The CE and support center gather the information and report

Re: Z9 machine crash

2010-07-06 Thread Hal Merritt
Message- From: IBM Mainframe Discussion List [mailto:ibm-m...@bama.ua.edu] On Behalf Of Matan Cohen Sent: Tuesday, July 06, 2010 4:50 AM To: IBM-MAIN@bama.ua.edu Subject: Z9 machine crash Hi, Today we faced a sort of crash in our Z9 machine. The problem started at 9:30 AM. The state of our

Re: Z9 machine crash

2010-07-06 Thread Brian Peterson
On Tue, 6 Jul 2010 12:50:09 +0300, Matan Cohen wrote: -In the ‘Hardware Messages’ we found a new message from 9:41 AM the message indicate on a ‘POWER PROBLEM – problem # 81’ . You should engage your hardware vendor for support for this problem. If you wish to play CE yourself, from the HMC,

Re: Z9 machine crash

2010-07-06 Thread Matan Cohen
thanks you all for the enrichment of knowledge . Brian - i already did that but i couldn't find more info I probably must call IBM on this issue , our contract with them is out of date so i tried to avoid doing that. more opinions and advise will be welcome. thanks again. On Tue, Jul 6, 2010 at

Re: Z9 machine crash

2010-07-06 Thread R.S.
W dniu 2010-07-06 20:43, Matan Cohen pisze: thanks you all for the enrichment of knowledge . Brian - i already did that but i couldn't find more info I probably must call IBM on this issue , our contract with them is out of date so i tried to avoid doing that. more opinions and advise will be

Re: Z9 machine crash

2010-07-06 Thread Hal Merritt
Cohen Sent: Tuesday, July 06, 2010 1:44 PM To: IBM-MAIN@bama.ua.edu Subject: Re: Z9 machine crash thanks you all for the enrichment of knowledge . Brian - i already did that but i couldn't find more info I probably must call IBM on this issue , our contract with them is out of date so i tried

Re: Z9 machine crash

2010-07-06 Thread Ted MacNEIL
Doesn't it phone home by itself? How can it phone home if it's down? Is the HMC still up? I remember with 3090 and 9000 they couldn't phone home after a crash. The SCE (system control element ?) was integrated, so it was down, as well. - I'm a SuperHero with neither powers, nor motivation!

Re: Z9 machine crash

2010-07-06 Thread R.S.
W dniu 2010-07-06 21:23, Ted MacNEIL pisze: Doesn't it phone home by itself? How can it phone home if it's down? Is the HMC still up? This is the onlyu valid question, because CPC does NOT call home (directly), HMC does (*). However this question was already answered: this machine is out

Re: Z9 machine crash

2010-07-06 Thread Ted MacNEIL
Actually 'call home' does not necessarily mean a real modem calling. IBM's number. The same service can be done using Internet connection. I meant it generically. Actually 'call home' is generic, as well. - I'm a SuperHero with neither powers, nor motivation! Kimota!