Re: IBM support portal Broken?

2017-08-30 Thread Turner Cheryl L
@LISTSERV.UA.EDU Subject: Re: IBM support portal Broken? **CAUTION EXTERNAL EMAIL** **DO NOT open attachments or click on links from unknown senders or unexpected emails** IE11 here too and people are having to use Chrome. On Aug 30, 2017, 1:01 PM -0400, Turner Cheryl L <cheryl.l.tur...@irs.

Re: IBM support portal Broken?

2017-08-30 Thread Turner Cheryl L
Some of us don't have the leisure of changing our browser option or version, so I certainly hope that's not the fix. Right now IBMLINK prompts for userid/password but after supplying, just sits there like it didn't understand (no spinning/thinking wheel). I reported the problem we are

Re: z/OSMF-Based Installation (WasL Re: AW: Re: EAV volumes and SYSRES)

2017-07-12 Thread Turner Cheryl L
Not sure what is being planned but is this an all or nothing proposal? Meaning you either have to use it for installation or the order doesn't get installed? I don't know if others here may agree with me, but I, and some others in my shop, would prefer to use our existing local installation

Re: EREP Symptom and/or Software Records

2017-06-15 Thread Turner Cheryl L
I understand why you may have thought that but no I understand it is not the slip that spawns the records. But couldn't it be said that the slip parms are indicating IBM's view of the severity of the event? I am so new to this that heck I may not be even asking the questions right. For that

Re: EREP Symptom and/or Software Records

2017-06-15 Thread Turner Cheryl L
-viewer.html also you can monitor the PFA_LOGREC_ARRIVAl_RATE healthcheck to tell you when you get a burst of LOGREC events. Regards Bruce On Tue, 13 Jun 2017 16:24:34 -0500, Turner Cheryl L <cheryl.l.tur...@irs.gov> wrote: >Greetings. >Our former sysprog, who paid attention to the more

Re: EREP Symptom and/or Software Records

2017-06-14 Thread Turner Cheryl L
AM To: IBM-MAIN@listserv.ua.edu Subject: Re: EREP Symptom and/or Software Records Turner Cheryl L wrote: > Greetings. > Our former sysprog, who paid attention to the more finer system details, has > left the building for greener pastures. So now we seem to have to step up > our ga

EREP Symptom and/or Software Records

2017-06-13 Thread Turner Cheryl L
Greetings. Our former sysprog, who paid attention to the more finer system details, has left the building for greener pastures. So now we seem to have to step up our game. However, I'm not sure what to do or how. We are running several EREP reports to see what software or symptom records are