Whoever in your organization handles User Administration for the IBM Support
Site needs to verify that you have FULL (access to all cases in the the account
number) as opposed to BASIC (you only see your own cases). If your company has
multiple account numbers, that can complicate things. If
On Tue, 3 Sep 2019 23:32:03 +, Ambros, Thomas
wrote:
>Anybody know how, in the "upgraded" IBMLink, how one searches for PMRs opened
>by their account and not just their own? I unchecked the "Search my service
>requests submitted online only" selection and selected "Search all service
Anybody know how, in the "upgraded" IBMLink, how one searches for PMRs opened
by their account and not just their own? I unchecked the "Search my service
requests submitted online only" selection and selected "Search all service
requests" for all customer numbers associated with my account and
