Re: IBMLink down since at least yesterday; Granular APAR search also dead

[Jesse 1 Robinson]

Honest Abe got shot. I should be happy with mere humiliation. 

.
.
J.O.Skip Robinson
Southern California Edison Company
Electric Dragon Team Paddler 
SHARE MVS Program Co-Manager
323-715-0595 Mobile
626-543-6132 Office ⇐=== NEW
robin...@sce.com


-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Ed Jaffe
Sent: Tuesday, October 09, 2018 1:50 PM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: (External):Re: :Re: IBMLink down since at least yesterday; Granular 
APAR search also dead

On 10/9/2018 11:45 AM, Jesse 1 Robinson wrote:
> Same counts here. I didn't even know this URL before today.

haha! I put it in the Bit Bucket twice in a row! lol

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Edward E. Jaffe
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El Segundo, CA 90245
https://www.phoenixsoftware.com/


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Re: :Re: IBMLink down since at least yesterday; Granular APAR search also dead

[Ed Jaffe]

On 10/9/2018 11:45 AM, Jesse 1 Robinson wrote:

Same counts here. I didn't even know this URL before today.


haha! I put it in the Bit Bucket twice in a row! lol

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Edward E. Jaffe
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https://www.phoenixsoftware.com/



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Re: IBMLink down since at least yesterday; Granular APAR search also dead

[Clark Morris]

[Default] On 9 Oct 2018 10:42:45 -0700, in bit.listserv.ibm-main
edja...@phoenixsoftware.com (Ed Jaffe) wrote:

>On 10/9/2018 9:10 AM, Tom Conley wrote:
>>
>> ... any ideas why Granular APAR search is dead?  Any search I do comes 
>> back with 0 results.
>
>It's working for me using this URL:
>
>https://www14.software.ibm.com/support/customercare/psearch/search?domain=gapar

Shouldn't someone just be able to go the main site www.ibm.com, click
on support, then on the support page click on z/OS and then on the
next page get a list of options including SR and IBMLINK?  If this
isn't the case, why would the lack of such capability not be a blatant
instance of terminal incompetence (pun recognized after keying)?

Clark Morris

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:Re: IBMLink down since at least yesterday; Granular APAR search also dead

[Jesse 1 Robinson]

Same counts here. I didn't even know this URL before today. 

.
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J.O.Skip Robinson
Southern California Edison Company
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SHARE MVS Program Co-Manager
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-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Ed Jaffe
Sent: Tuesday, October 09, 2018 11:39 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: (External):Re: IBMLink down since at least yesterday; Granular APAR 
search also dead

On 10/9/2018 10:45 AM, Tom Conley wrote:
>
> I enter IEBCOPY, 0 hits.

*1-10*of*279*results

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Edward E. Jaffe
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El Segundo, CA 90245
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Re: IBMLink down since at least yesterday; Granular APAR search also dead

[Ed Jaffe]

On 10/9/2018 10:45 AM, Tom Conley wrote:


I enter IEBCOPY, 0 hits.


*1-10*of*279*results

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Edward E. Jaffe
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El Segundo, CA 90245
https://www.phoenixsoftware.com/



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Re: IBMLink down since at least yesterday; Granular APAR search also dead

[Tom Conley]

On 10/9/2018 1:42 PM, Ed Jaffe wrote:

On 10/9/2018 9:10 AM, Tom Conley wrote:


... any ideas why Granular APAR search is dead?  Any search I do comes 
back with 0 results.


It's working for me using this URL:

https://www14.software.ibm.com/support/customercare/psearch/search?domain=gapar 





I enter IEBCOPY, 0 hits.

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Re: IBMLink down since at least yesterday; Granular APAR search also dead

[Ed Jaffe]

On 10/9/2018 9:10 AM, Tom Conley wrote:


... any ideas why Granular APAR search is dead?  Any search I do comes 
back with 0 results.


It's working for me using this URL:

https://www14.software.ibm.com/support/customercare/psearch/search?domain=gapar

--
Phoenix Software International
Edward E. Jaffe
831 Parkview Drive North
El Segundo, CA 90245
https://www.phoenixsoftware.com/



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Re: IBMLink down since at least yesterday; Granular APAR search also dead

[Tom Conley]

On 10/9/2018 11:44 AM, Jesse 1 Robinson wrote:

Appears to be a temporary transition problem. This news note is dated 8 Oct.

"Our redirect from www.ibm.com/ibmlink is not working at this moment until we 
finish migrating to blueID.

"Please use the link below instead:

https://www-304.ibm.com/ibmlink "




The IBMLink Help Desk did not so inform us.  Also, any ideas why 
Granular APAR search is dead?  Any search I do comes back with 0 results.


Regards,
Tom Conley

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Re: IBMLink down since at least yesterday; Granular APAR search also dead

[Jesse 1 Robinson]

Appears to be a temporary transition problem. This news note is dated 8 Oct.

"Our redirect from www.ibm.com/ibmlink is not working at this moment until we 
finish migrating to blueID.

"Please use the link below instead:

https://www-304.ibm.com/ibmlink "

.
.
J.O.Skip Robinson
Southern California Edison Company
Electric Dragon Team Paddler 
SHARE MVS Program Co-Manager
323-715-0595 Mobile
626-543-6132 Office ⇐=== NEW
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-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Chambers, David W.
Sent: Tuesday, October 09, 2018 6:41 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: (External):Re: IBMLink down since at least yesterday; Granular APAR 
search also dead

Just in case someone needs it:

  https://www-304.ibm.com/ibmlink

Save you a call.


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Re: IBMLink down since at least yesterday; Granular APAR search also dead

[Tom Conley]

On 10/9/2018 9:41 AM, Chambers, David W. wrote:

Just in case someone needs it:

   https://www-304.ibm.com/ibmlink

Save you a call.



So IBM just all of a sudden decided to break www.ibmlink.ibm.com and 
www.ibm.com/ibmlink.  We weren't supposed to have to remember the -3xx 
after the www, which always seems to change.  Classic.  WTG, IBM!


Regards,
Tom Conley

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Re: IBMLink down since at least yesterday; Granular APAR search also dead

[Chambers, David W.]

Just in case someone needs it:

  https://www-304.ibm.com/ibmlink

Save you a call.

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Re: IBMLink down since at least yesterday; Granular APAR search also dead

[Allan Staller]

Repeated refrain:
The "new tools" are neither as reliable, functional, or available as those they 
are replacing.
C'mon IBM, get your act together.!



-Original Message-
From: IBM Mainframe Discussion List  On Behalf Of Tom 
Conley
Sent: Monday, October 8, 2018 4:02 PM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: IBMLink down since at least yesterday; Granular APAR search also dead

I wanted to personally thank IBM for their commitment to 24/7 downtime
for electronic support.  Somehow SR escaped the 24/7 down requirements,
so I can still create PMRs.  Searching, not so much.  Well done, KUDOS!!!

Regards,
Tom Conley

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Re: IBMLink down since at least yesterday; Granular APAR search also dead

[Edward Finnell]

Seems like there ought to be a contractual obligation

In a message dated 10/8/2018 4:02:25 PM Central Standard Time, 
pinnc...@rochester.rr.com writes:
I wanted to personally thank IBM for their commitment to 24/7 downtime for 
electronic support.  Somehow SR escaped the 24/7 down requirements,

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IBMLink down since at least yesterday; Granular APAR search also dead

[Tom Conley]

I wanted to personally thank IBM for their commitment to 24/7 downtime 
for electronic support.  Somehow SR escaped the 24/7 down requirements, 
so I can still create PMRs.  Searching, not so much.  Well done, KUDOS!!!


Regards,
Tom Conley

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Re: IBMLink down ?

[esst...@juno.com]

It appears its down again, as I am receiving the same error

-- Original Message --
From: Brian Peterson 
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: IBMLink down ?
Date: Fri, 8 Jun 2018 09:32:21 -0500

This morning, when logging on to IBMLink, I receive the following error after 
entering my userid/password.

-=-=-=-=-=-
Error 500: java.lang.NullPointerException 

There has been a problem processing your request.
Please try again. If you continue to have difficulties, please contact IBMLink 
customer support.
-=-=-=-=-=-

Just me?  I did try both Firefox and IE...

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Re: IBMLink down ?

[David Purdy]

I failed to connect as of 11:10 EDT



On Friday, June 8, 2018 Carmen Vitullo  wrote:
I finally got to the sign in page then got 
THANKS 


Error 




There has been a problem processing your request. 
Please try again. If you continue to have difficulties, please contact IBMLink 
customer support. 


Error 500: java.lang.NullPointerException 







Carmen Vitullo 

- Original Message -

From: "Tom Marchant" <000a2a8c2020-dmarc-requ...@listserv.ua.edu> 
To: IBM-MAIN@LISTSERV.UA.EDU 
Sent: Friday, June 8, 2018 9:52:39 AM 
Subject: Re: IBMLink down ? 

On Fri, 8 Jun 2018 07:40:52 -0700, Lizette Koehler wrote: 

>Not just you. Google gets same error for me. 
> 
>If you have an old PMR, try that link to sneak in 
> 
I tried that. It didn't help. Hunting around I stumbled upon this: 

https://www.ibm.com/mysupport/s/article/What-happened-to-my-PMR-or-SR?language=en_US
 

I'm not sure, but I think I got there from here: 

https://www.ibm.com/mysupport/s/?language=en_US 

-- 
Tom Marchant 

> 
>> -Original Message- 
>> From: IBM Mainframe Discussion List  On Behalf Of 
>> Brian Peterson 
>> Sent: Friday, June 08, 2018 7:32 AM 
>> To: IBM-MAIN@LISTSERV.UA.EDU 
>> Subject: IBMLink down ? 
>> 
>> This morning, when logging on to IBMLink, I receive the following error 
>> after 
>> entering my userid/password. 
>> 
>> -=-=-=-=-=- 
>> Error 500: java.lang.NullPointerException 
>> 
>> There has been a problem processing your request. 
>> Please try again. If you continue to have difficulties, please contact 
>> IBMLink customer support. 
>> -=-=-=-=-=- 
>> 
>> Just me? I did try both Firefox and IE... 

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Re: IBMLink down ?

[Carmen Vitullo]

I finally got to the sign in page then got 
THANKS 


Error 




There has been a problem processing your request. 
Please try again. If you continue to have difficulties, please contact IBMLink 
customer support. 


Error 500: java.lang.NullPointerException 







Carmen Vitullo 

- Original Message -

From: "Tom Marchant" <000a2a8c2020-dmarc-requ...@listserv.ua.edu> 
To: IBM-MAIN@LISTSERV.UA.EDU 
Sent: Friday, June 8, 2018 9:52:39 AM 
Subject: Re: IBMLink down ? 

On Fri, 8 Jun 2018 07:40:52 -0700, Lizette Koehler wrote: 

>Not just you. Google gets same error for me. 
> 
>If you have an old PMR, try that link to sneak in 
> 
I tried that. It didn't help. Hunting around I stumbled upon this: 

https://www.ibm.com/mysupport/s/article/What-happened-to-my-PMR-or-SR?language=en_US
 

I'm not sure, but I think I got there from here: 

https://www.ibm.com/mysupport/s/?language=en_US 

-- 
Tom Marchant 

> 
>> -Original Message- 
>> From: IBM Mainframe Discussion List  On Behalf Of 
>> Brian Peterson 
>> Sent: Friday, June 08, 2018 7:32 AM 
>> To: IBM-MAIN@LISTSERV.UA.EDU 
>> Subject: IBMLink down ? 
>> 
>> This morning, when logging on to IBMLink, I receive the following error 
>> after 
>> entering my userid/password. 
>> 
>> -=-=-=-=-=- 
>> Error 500: java.lang.NullPointerException 
>> 
>> There has been a problem processing your request. 
>> Please try again. If you continue to have difficulties, please contact 
>> IBMLink customer support. 
>> -=-=-=-=-=- 
>> 
>> Just me? I did try both Firefox and IE... 

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Re: IBMLink down ?

[Tom Marchant]

On Fri, 8 Jun 2018 07:40:52 -0700, Lizette Koehler wrote:

>Not just you.  Google gets same error for me.
>
>If you have an old PMR, try that link to sneak in
>
I tried that. It didn't help. Hunting around I stumbled upon this:

https://www.ibm.com/mysupport/s/article/What-happened-to-my-PMR-or-SR?language=en_US

I'm not sure, but I think I got there from here:

https://www.ibm.com/mysupport/s/?language=en_US

-- 
Tom Marchant 

>
>> -Original Message-
>> From: IBM Mainframe Discussion List  On Behalf Of
>> Brian Peterson
>> Sent: Friday, June 08, 2018 7:32 AM
>> To: IBM-MAIN@LISTSERV.UA.EDU
>> Subject: IBMLink down ?
>>
>> This morning, when logging on to IBMLink, I receive the following error after
>> entering my userid/password.
>>
>> -=-=-=-=-=-
>> Error 500: java.lang.NullPointerException
>>
>> There has been a problem processing your request.
>> Please try again. If you continue to have difficulties, please contact
>> IBMLink customer support.
>> -=-=-=-=-=-
>>
>> Just me?  I did try both Firefox and IE...

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Re: IBMLink down ?

[Lizette Koehler]

Not just you.  Google gets same error for me.

If you have an old PMR, try that link to sneak in

Lizette


> -Original Message-
> From: IBM Mainframe Discussion List  On Behalf Of
> Brian Peterson
> Sent: Friday, June 08, 2018 7:32 AM
> To: IBM-MAIN@LISTSERV.UA.EDU
> Subject: IBMLink down ?
> 
> This morning, when logging on to IBMLink, I receive the following error after
> entering my userid/password.
> 
> -=-=-=-=-=-
> Error 500: java.lang.NullPointerException
> 
> There has been a problem processing your request.
> Please try again. If you continue to have difficulties, please contact
> IBMLink customer support.
> -=-=-=-=-=-
> 
> Just me?  I did try both Firefox and IE...
> 
> --
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IBMLink down ?

[Brian Peterson]

This morning, when logging on to IBMLink, I receive the following error after 
entering my userid/password.

-=-=-=-=-=-
Error 500: java.lang.NullPointerException 

There has been a problem processing your request.
Please try again. If you continue to have difficulties, please contact IBMLink 
customer support.
-=-=-=-=-=-

Just me?  I did try both Firefox and IE...

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Re: IBMLINK Down?

[Steve Thompson]

General answer:

I was trying to do some diagnostics to determine the common point 
of failure.


Well, just a few minutes ago, here on my home Linux systems, I 
was able to get to IBM.com and then directly into "Ibmlink".


So now I have a circumvention.

--
Addressing Ping:

Ping, as a diagnostic, first puts out the resolution of the name 
given to it. If it can't resolve that, you know you have some 
kind of DNS issue. If it can resolve it, but can't get a 
response, you have a different problem.


And generally, I've found that these sites/pages do respond to 
ping as IBM apparently realizes that some of us use this to 
figure out if we have a problem.


But you are right, in my experience, not all of IBM's addresses 
respond to ping.


--


Regards,
Steve Thompson

On 10/13/2016 10:09 AM, Lucas Rosalen wrote:

I know that some IBM sites are designed to not respond to a ping
request not sure if this is the case though.

---
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Emails: rosalen.lu...@gmail.com / *lrosa...@pl.ibm.com
*
LinkedIn: http://br.linkedin.com/in/lrosalen
Phone: +48 (71) 792 809 198


2016-10-13 16:02 GMT+02:00 Steve Thompson :


Apparently I can FTP to IBM to update ETRs, but I can't get ping to work
against ibm.com or traceroute (I run Linux on home systems).

Strange.

Regards,
Steve Thompson


On 10/13/2016 08:33 AM, John McKown wrote:


This URL works for me (near Dallas TX, don't know my company's ISP).

https://www-304.ibm.com/usrsrvc/account/userservices/jsp/
login.jsp?persistPage=true=/ibmlink=http:
//www-304.ibm.com/ibmlink=

On Thu, Oct 13, 2016 at 7:29 AM, Steve Thompson 
wrote:

I can't ping it and it doesn't resolve with my employer's DNS or here from

my systems running Linux (two completely different ISPs and locals).

Makes it difficult to update ETRs.

Regards,
Steve Thompson

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Re: IBMLINK Down?

[Lucas Rosalen]

I know that some IBM sites are designed to not respond to a ping
request not sure if this is the case though.

---
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*
LinkedIn: http://br.linkedin.com/in/lrosalen
Phone: +48 (71) 792 809 198


2016-10-13 16:02 GMT+02:00 Steve Thompson :

> Apparently I can FTP to IBM to update ETRs, but I can't get ping to work
> against ibm.com or traceroute (I run Linux on home systems).
>
> Strange.
>
> Regards,
> Steve Thompson
>
>
> On 10/13/2016 08:33 AM, John McKown wrote:
>
>> This URL works for me (near Dallas TX, don't know my company's ISP).
>>
>> https://www-304.ibm.com/usrsrvc/account/userservices/jsp/
>> login.jsp?persistPage=true=/ibmlink=http:
>> //www-304.ibm.com/ibmlink=
>>
>> On Thu, Oct 13, 2016 at 7:29 AM, Steve Thompson 
>> wrote:
>>
>> I can't ping it and it doesn't resolve with my employer's DNS or here from
>>> my systems running Linux (two completely different ISPs and locals).
>>>
>>> Makes it difficult to update ETRs.
>>>
>>> Regards,
>>> Steve Thompson
>>>
>>> --
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>>>
>>
>>
>>
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Re: IBMLINK Down?

[Steve Thompson]

Apparently I can FTP to IBM to update ETRs, but I can't get ping 
to work against ibm.com or traceroute (I run Linux on home systems).


Strange.

Regards,
Steve Thompson

On 10/13/2016 08:33 AM, John McKown wrote:

This URL works for me (near Dallas TX, don't know my company's ISP).

https://www-304.ibm.com/usrsrvc/account/userservices/jsp/login.jsp?persistPage=true=/ibmlink=http://www-304.ibm.com/ibmlink=

On Thu, Oct 13, 2016 at 7:29 AM, Steve Thompson  wrote:


I can't ping it and it doesn't resolve with my employer's DNS or here from
my systems running Linux (two completely different ISPs and locals).

Makes it difficult to update ETRs.

Regards,
Steve Thompson

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Re: IBMLINK Down?

[John McKown]

This URL works for me (near Dallas TX, don't know my company's ISP).

https://www-304.ibm.com/usrsrvc/account/userservices/jsp/login.jsp?persistPage=true=/ibmlink=http://www-304.ibm.com/ibmlink=

On Thu, Oct 13, 2016 at 7:29 AM, Steve Thompson  wrote:

> I can't ping it and it doesn't resolve with my employer's DNS or here from
> my systems running Linux (two completely different ISPs and locals).
>
> Makes it difficult to update ETRs.
>
> Regards,
> Steve Thompson
>
> --
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> send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN
>



-- 
Heisenberg may have been here.

Unicode: http://xkcd.com/1726/

Maranatha! <><
John McKown

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IBMLINK Down?

[Steve Thompson]

I can't ping it and it doesn't resolve with my employer's DNS or 
here from my systems running Linux (two completely different ISPs 
and locals).


Makes it difficult to update ETRs.

Regards,
Steve Thompson

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Re: IBMLINK DOWN

[Clark Morris]

On 3 Feb 2016 18:36:51 -0800, in bit.listserv.ibm-main you wrote:

>No I am in panel to download to your workstation and get:

Ther needs to be a SHARE requirement for 100 percent availability.  I
suspect Microsoft has it.

Clark Morris
>
>Our apologies
>We are sorry. We are unable to process your request at this time. Please try 
>again later.
>
>-Original Message-
>From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On 
>Behalf Of Field, Alan
>Sent: Wednesday, February 3, 2016 9:32 PM
>To: IBM-MAIN@LISTSERV.UA.EDU
>Subject: Re: IBMLINK DOWN
>
>Not for me at 20:30 CST. I am in the SRD page waiting to enter a ptf number. 
>
>Is that where you are trying to get to?
>
>Alan Field
>Systems Engineer Principal
>Blue Cross Blue Shield of MN
>
>651.662.3546
>
>-Original Message-
>From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On 
>Behalf Of Skellen, Frank
>Sent: Wednesday, February 03, 2016 8:21 PM
>To: IBM-MAIN@LISTSERV.UA.EDU
>Subject: IBMLINK DOWN
>
>Can anyone get into IBM link..
>
>I need to get a ptf before my POR tonight.
>
>-frank
>
>
>
>This e-mail message (including any attachments) is for the sole use of the 
>intended recipient(s) and may contain confidential and privileged information. 
>If the reader of this message is not the intended recipient, you are hereby 
>notified that any dissemination, distribution or copying of this message 
>(including any attachments) is strictly prohibited.
>
>If you have received this message in error, please contact the sender by reply 
>e-mail message and destroy all copies of the original message (including 
>attachments).
>
>--
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>
>
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>you are not the named addressee you must not disseminate, distribute or copy 
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>received this e-mail by mistake and delete this e-mail from your system. If 
>you are not the intended recipient you are notified that disclosing, copying, 
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>
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Re: IBMLINK DOWN

[Richards, Robert B.]

Shopz is now functioning normally.

-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Richards, Robert B.
Sent: Thursday, February 04, 2016 10:23 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: IBMLINK DOWN

I have heard from SWG ESW ShopCat L2 Support that they are having a problem on 
their end with their server, are treating it as a SEV1 issue and hope to have 
it resolved shortly.

The assumption on my part is that SRD and Shopz use the same set of servers.

-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Clark Morris
Sent: Thursday, February 04, 2016 10:16 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: IBMLINK DOWN

On 3 Feb 2016 18:36:51 -0800, in bit.listserv.ibm-main you wrote:

>No I am in panel to download to your workstation and get:

Ther needs to be a SHARE requirement for 100 percent availability.  I suspect 
Microsoft has it.

Clark Morris
>
>Our apologies
>We are sorry. We are unable to process your request at this time. Please try 
>again later.
>
>-Original Message-
>From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] 
>On Behalf Of Field, Alan
>Sent: Wednesday, February 3, 2016 9:32 PM
>To: IBM-MAIN@LISTSERV.UA.EDU
>Subject: Re: IBMLINK DOWN
>
>Not for me at 20:30 CST. I am in the SRD page waiting to enter a ptf number. 
>
>Is that where you are trying to get to?
>
>Alan Field
>Systems Engineer Principal
>Blue Cross Blue Shield of MN
>
>651.662.3546
>
>-Original Message-
>From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] 
>On Behalf Of Skellen, Frank
>Sent: Wednesday, February 03, 2016 8:21 PM
>To: IBM-MAIN@LISTSERV.UA.EDU
>Subject: IBMLINK DOWN
>
>Can anyone get into IBM link..
>
>I need to get a ptf before my POR tonight.
>
>-frank
>
>
>
>This e-mail message (including any attachments) is for the sole use of the 
>intended recipient(s) and may contain confidential and privileged information. 
>If the reader of this message is not the intended recipient, you are hereby 
>notified that any dissemination, distribution or copying of this message 
>(including any attachments) is strictly prohibited.
>
>If you have received this message in error, please contact the sender by reply 
>e-mail message and destroy all copies of the original message (including 
>attachments).
>
>--
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>
>
>This email and any files transmitted with it are confidential and intended 
>solely for the use of the individual or entity to whom they are addressed. If 
>you are not the named addressee you must not disseminate, distribute or copy 
>this e-mail. Please notify the sender immediately by e-mail if you have 
>received this e-mail by mistake and delete this e-mail from your system. If 
>you are not the intended recipient you are notified that disclosing, copying, 
>distributing or taking any action in reliance on the contents of this 
>information is strictly prohibited.
>
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Re: IBMLINK DOWN

[Richards, Robert B.]

I have heard from SWG ESW ShopCat L2 Support that they are having a problem on 
their end with their server, are treating it as a SEV1 issue and hope to have 
it resolved shortly.

The assumption on my part is that SRD and Shopz use the same set of servers.

-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Clark Morris
Sent: Thursday, February 04, 2016 10:16 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: IBMLINK DOWN

On 3 Feb 2016 18:36:51 -0800, in bit.listserv.ibm-main you wrote:

>No I am in panel to download to your workstation and get:

Ther needs to be a SHARE requirement for 100 percent availability.  I suspect 
Microsoft has it.

Clark Morris
>
>Our apologies
>We are sorry. We are unable to process your request at this time. Please try 
>again later.
>
>-Original Message-
>From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] 
>On Behalf Of Field, Alan
>Sent: Wednesday, February 3, 2016 9:32 PM
>To: IBM-MAIN@LISTSERV.UA.EDU
>Subject: Re: IBMLINK DOWN
>
>Not for me at 20:30 CST. I am in the SRD page waiting to enter a ptf number. 
>
>Is that where you are trying to get to?
>
>Alan Field
>Systems Engineer Principal
>Blue Cross Blue Shield of MN
>
>651.662.3546
>
>-Original Message-
>From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] 
>On Behalf Of Skellen, Frank
>Sent: Wednesday, February 03, 2016 8:21 PM
>To: IBM-MAIN@LISTSERV.UA.EDU
>Subject: IBMLINK DOWN
>
>Can anyone get into IBM link..
>
>I need to get a ptf before my POR tonight.
>
>-frank
>
>
>
>This e-mail message (including any attachments) is for the sole use of the 
>intended recipient(s) and may contain confidential and privileged information. 
>If the reader of this message is not the intended recipient, you are hereby 
>notified that any dissemination, distribution or copying of this message 
>(including any attachments) is strictly prohibited.
>
>If you have received this message in error, please contact the sender by reply 
>e-mail message and destroy all copies of the original message (including 
>attachments).
>
>--
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>email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN
>
>
>This email and any files transmitted with it are confidential and intended 
>solely for the use of the individual or entity to whom they are addressed. If 
>you are not the named addressee you must not disseminate, distribute or copy 
>this e-mail. Please notify the sender immediately by e-mail if you have 
>received this e-mail by mistake and delete this e-mail from your system. If 
>you are not the intended recipient you are notified that disclosing, copying, 
>distributing or taking any action in reliance on the contents of this 
>information is strictly prohibited.
>
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Re: IBMLINK DOWN

[Skellen, Frank]

No I am in panel to download to your workstation and get:

Our apologies
We are sorry. We are unable to process your request at this time. Please try 
again later.

-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Field, Alan
Sent: Wednesday, February 3, 2016 9:32 PM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: IBMLINK DOWN

Not for me at 20:30 CST. I am in the SRD page waiting to enter a ptf number. 

Is that where you are trying to get to?

Alan Field
Systems Engineer Principal
Blue Cross Blue Shield of MN

651.662.3546

-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Skellen, Frank
Sent: Wednesday, February 03, 2016 8:21 PM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: IBMLINK DOWN

Can anyone get into IBM link..

I need to get a ptf before my POR tonight.

-frank



This e-mail message (including any attachments) is for the sole use of the 
intended recipient(s) and may contain confidential and privileged information. 
If the reader of this message is not the intended recipient, you are hereby 
notified that any dissemination, distribution or copying of this message 
(including any attachments) is strictly prohibited.

If you have received this message in error, please contact the sender by reply 
e-mail message and destroy all copies of the original message (including 
attachments).

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you are not the named addressee you must not disseminate, distribute or copy 
this e-mail. Please notify the sender immediately by e-mail if you have 
received this e-mail by mistake and delete this e-mail from your system. If you 
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Re: IBMLINK DOWN

[Field, Alan]

Not for me at 20:30 CST. I am in the SRD page waiting to enter a ptf number. 

Is that where you are trying to get to?

Alan Field
Systems Engineer Principal
Blue Cross Blue Shield of MN

651.662.3546

-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Skellen, Frank
Sent: Wednesday, February 03, 2016 8:21 PM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: IBMLINK DOWN

Can anyone get into IBM link..

I need to get a ptf before my POR tonight.

-frank



This e-mail message (including any attachments) is for the sole use of the 
intended recipient(s) and may contain confidential and privileged information. 
If the reader of this message is not the intended recipient, you are hereby 
notified that any dissemination, distribution or copying of this message 
(including any attachments) is strictly prohibited.

If you have received this message in error, please contact the sender by reply 
e-mail message and destroy all copies of the original message (including 
attachments).

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This email and any files transmitted with it are confidential and intended 
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this e-mail. Please notify the sender immediately by e-mail if you have 
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IBMLINK DOWN

[Skellen, Frank]

Can anyone get into IBM link..

I need to get a ptf before my POR tonight.

-frank



This e-mail message (including any attachments) is for the sole use of
the intended recipient(s) and may contain confidential and privileged
information. If the reader of this message is not the intended
recipient, you are hereby notified that any dissemination, distribution
or copying of this message (including any attachments) is strictly
prohibited.

If you have received this message in error, please contact
the sender by reply e-mail message and destroy all copies of the
original message (including attachments).

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IBMLINK DOWN?

[willie bunter]

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IBMLINK DOWN?

[willie bunter]

Good Day All,

 I am unable to sign in (since 6;15 a.m.) at the IBM link website.  I need 
to update an open SR however  I get the mesage Our apologies…
The page you requested cannot be displayed

I sent an e-mail but no reply.   I even called the help number but they weren't 
open.  Anybody experiencing the same problem?

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Re: IBMLINK DOWN?

[Richards, Robert B.]

I just tried and had no issues. Post the url  you are using.

-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of willie bunter
Sent: Friday, July 24, 2015 8:43 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: IBMLINK DOWN?

Good Day All,

 I am unable to sign in (since 6;15 a.m.) at the IBM link website.  I need 
to update an open SR however  I get the mesage Our apologies… The page you 
requested cannot be displayed

I sent an e-mail but no reply.   I even called the help number but they weren't 
open.  Anybody experiencing the same problem?

--
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Re: IBMLINK DOWN?

[Lizette Koehler]

I got in okay.

Maybe a firewall at your shop?

What url are you using?

I used:  www.ibm.com/ibmlink
Lizette


 -Original Message-
 From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU]
 On Behalf Of willie bunter
 Sent: Friday, July 24, 2015 5:43 AM
 To: IBM-MAIN@LISTSERV.UA.EDU
 Subject: IBMLINK DOWN?
 
 Good Day All,
 
  I am unable to sign in (since 6;15 a.m.) at the IBM link website.  I 
 need to
 update an open SR however  I get the mesage Our apologies… The page you
 requested cannot be displayed
 
 I sent an e-mail but no reply.   I even called the help number but they
 weren't open.  Anybody experiencing the same problem?

--
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Re: IBMLINK DOWN?

[willie bunter]

Strange it still doesn't work.  I tried www.ibm.com/ibmlink and I was able to 
get in.  


On Fri, 7/24/15, Richards, Robert B. robert.richa...@opm.gov wrote:

 Subject: Re: IBMLINK DOWN?
 To: IBM-MAIN@LISTSERV.UA.EDU
 Received: Friday, July 24, 2015, 11:22 AM
 
 It works for me.
 
 -Original Message-
 From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU]
 On Behalf Of willie bunter
 Sent: Friday,
 July 24, 2015 10:39 AM
 To: IBM-MAIN@LISTSERV.UA.EDU
 Subject: Re: IBMLINK DOWN?
 
 Here it is :
 
 
https://www-947.ibm.com/support/servicerequest/readPMR.action?pmrNum=38131branch=077retainCountryCode=649srChannel=EsrFromAction=UPD.
 
 On Fri, 7/24/15, Richards, Robert B. robert.richa...@opm.gov
 wrote:
 
  Subject: Re:
 IBMLINK DOWN?
  To: IBM-MAIN@LISTSERV.UA.EDU
  Received: Friday, July 24, 2015, 9:03 AM
  
  I just tried and had no
  issues. Post the url  you are using.
  
  -Original
 Message-
  From: IBM Mainframe Discussion
 List [mailto:IBM-MAIN@LISTSERV.UA.EDU] 
 On Behalf Of willie bunter
  Sent: Friday,
  July 24, 2015 8:43 AM
  To: IBM-MAIN@LISTSERV.UA.EDU
  Subject: IBMLINK DOWN?
  
  Good Day All,
  
       I am unable to sign in (since
  6;15 a.m.) at the IBM link website.  I need
 to update an  open SR however  I get the mesage Our
 apologies…  The page you requested cannot be
 displayed
  
  I sent an
 e-mail but no
  reply.   I even called the
 help number but they  weren't open.  Anybody
 experiencing the same  problem?
  
 
 --
  For IBM-MAIN subscribe / signoff / archive 
 access instructions, send email to lists...@listserv.ua.edu 
 with the message: INFO IBM-MAIN
  
 
 --
  For IBM-MAIN subscribe / signoff / archive 
 access instructions,  send email to lists...@listserv.ua.edu 
 with the message: INFO IBM-MAIN
  
 
 --
 For IBM-MAIN subscribe / signoff / archive
 access instructions, send email to lists...@listserv.ua.edu
 with the message: INFO IBM-MAIN
 
 --
 For IBM-MAIN subscribe / signoff / archive
 access instructions,
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 with the message: INFO IBM-MAIN


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Re: IBMLINK DOWN?

[willie bunter]

Here it is :

https://www-947.ibm.com/support/servicerequest/readPMR.action?pmrNum=38131branch=077retainCountryCode=649srChannel=EsrFromAction=UPD.

On Fri, 7/24/15, Richards, Robert B. robert.richa...@opm.gov wrote:

 Subject: Re: IBMLINK DOWN?
 To: IBM-MAIN@LISTSERV.UA.EDU
 Received: Friday, July 24, 2015, 9:03 AM
 
 I just tried and had no
 issues. Post the url  you are using.
 
 -Original Message-
 From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU]
 On Behalf Of willie bunter
 Sent: Friday,
 July 24, 2015 8:43 AM
 To: IBM-MAIN@LISTSERV.UA.EDU
 Subject: IBMLINK DOWN?
 
 Good Day All,
 
      I am unable to sign in (since
 6;15 a.m.) at the IBM link website.  I need to update an
 open SR however  I get the mesage Our apologies…
 The page you requested cannot be displayed
 
 I sent an e-mail but no
 reply.   I even called the help number but they
 weren't open.  Anybody experiencing the same
 problem?
 
 --
 For IBM-MAIN subscribe / signoff / archive
 access instructions, send email to lists...@listserv.ua.edu
 with the message: INFO IBM-MAIN
 
 --
 For IBM-MAIN subscribe / signoff / archive
 access instructions,
 send email to lists...@listserv.ua.edu
 with the message: INFO IBM-MAIN


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Re: IBMLINK DOWN?

[Richards, Robert B.]

It works for me.

-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of willie bunter
Sent: Friday, July 24, 2015 10:39 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: IBMLINK DOWN?

Here it is :

https://www-947.ibm.com/support/servicerequest/readPMR.action?pmrNum=38131branch=077retainCountryCode=649srChannel=EsrFromAction=UPD.

On Fri, 7/24/15, Richards, Robert B. robert.richa...@opm.gov wrote:

 Subject: Re: IBMLINK DOWN?
 To: IBM-MAIN@LISTSERV.UA.EDU
 Received: Friday, July 24, 2015, 9:03 AM
 
 I just tried and had no
 issues. Post the url  you are using.
 
 -Original Message-
 From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU]  On 
Behalf Of willie bunter
 Sent: Friday,
 July 24, 2015 8:43 AM
 To: IBM-MAIN@LISTSERV.UA.EDU
 Subject: IBMLINK DOWN?
 
 Good Day All,
 
      I am unable to sign in (since
 6;15 a.m.) at the IBM link website.  I need to update an  open SR however  I 
get the mesage Our apologies…  The page you requested cannot be displayed
 
 I sent an e-mail but no
 reply.   I even called the help number but they  weren't open.  Anybody 
experiencing the same  problem?
 
 --
 For IBM-MAIN subscribe / signoff / archive  access instructions, send email to 
lists...@listserv.ua.edu  with the message: INFO IBM-MAIN
 
 --
 For IBM-MAIN subscribe / signoff / archive  access instructions,  send email 
to lists...@listserv.ua.edu  with the message: INFO IBM-MAIN
 

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Re: IBMLINK DOWN?

[willie bunter]

I just click on the ETR link provided in the e-mail.  It was working yesterday 
and for the past countless years.  I tried your suggestion and it worked.

 A big thank you.


On Fri, 7/24/15, Lizette Koehler stars...@mindspring.com wrote:

 Subject: Re: IBMLINK DOWN?
 To: IBM-MAIN@LISTSERV.UA.EDU
 Received: Friday, July 24, 2015, 9:08 AM
 
 I got in okay.
 
 Maybe a firewall at your
 shop?
 
 What url are you
 using?
 
 I used: 
 www.ibm.com/ibmlink
 Lizette
 
 
  -Original
 Message-
  From: IBM Mainframe
 Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU]
  On Behalf Of willie bunter
  Sent: Friday, July 24, 2015 5:43 AM
  To: IBM-MAIN@LISTSERV.UA.EDU
  Subject: IBMLINK DOWN?
  
  Good Day All,
  
       I am unable
 to sign in (since 6;15 a.m.) at the IBM link website.  I
 need to
  update an open SR however  I
 get the mesage Our apologies… The page you
  requested cannot be displayed
  
  I sent an e-mail but
 no reply.   I even called the help number but
 they
  weren't open.  Anybody
 experiencing the same problem?
 
 --
 For IBM-MAIN subscribe / signoff / archive
 access instructions,
 send email to lists...@listserv.ua.edu
 with the message: INFO IBM-MAIN

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IBMLINK down?

[Jousma, David]

Forbidden
You don't have permission to access /usrsrvc/account/userservices/jsp/login.jsp 
on this server.
Additionally, a 403 Forbidden error was encountered while trying to use an 
ErrorDocument to handle the request.


_
Dave Jousma
Assistant Vice President, Mainframe Services
david.jou...@53.com
1830 East Paris, Grand Rapids, MI  49546 MD RSCB2H
p 616.653.8429
f 616.653.2717

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Re: IBMLINK down?

[Richards, Robert B.]

It would seem so. I got the exact same message.

Bob


-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Jousma, David
Sent: Monday, September 10, 2012 10:25 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: IBMLINK down?

Forbidden
You don't have permission to access /usrsrvc/account/userservices/jsp/login.jsp 
on this server.
Additionally, a 403 Forbidden error was encountered while trying to use an 
ErrorDocument to handle the request.


_
Dave Jousma
Assistant Vice President, Mainframe Services
david.jou...@53.com
1830 East Paris, Grand Rapids, MI  49546 MD RSCB2H
p 616.653.8429
f 616.653.2717

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Re: IBMLINK down?

[Lee, Seung-Cheol]

It is now working back on my workstation. It happened this early morning 
though. 


SC lee 
-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Richards, Robert B.
Sent: Monday, September 10, 2012 10:28 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: IBMLINK down?

It would seem so. I got the exact same message.

Bob


-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Jousma, David
Sent: Monday, September 10, 2012 10:25 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: IBMLINK down?

Forbidden
You don't have permission to access /usrsrvc/account/userservices/jsp/login.jsp 
on this server.
Additionally, a 403 Forbidden error was encountered while trying to use an 
ErrorDocument to handle the request.


_
Dave Jousma
Assistant Vice President, Mainframe Services
david.jou...@53.com
1830 East Paris, Grand Rapids, MI  49546 MD RSCB2H
p 616.653.8429
f 616.653.2717

This e-mail transmission contains information that is confidential and may be 
privileged.
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e-mail in error,
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intended 
recipient, any disclosure, copying, distribution or use of the contents of this 
information
is prohibited. Please reply to the message immediately by informing the sender 
that the 
message was misdirected. After replying, please erase it from your computer 
system. Your 
assistance in correcting this error is appreciated.




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Re: IBMLINK down?

[Eatherly, John D]

I keep trying and get in after a while.

John 


-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Richards, Robert B.
Sent: Monday, September 10, 2012 9:28 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: IBMLINK down?

It would seem so. I got the exact same message.

Bob


-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Jousma, David
Sent: Monday, September 10, 2012 10:25 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: IBMLINK down?

Forbidden
You don't have permission to access /usrsrvc/account/userservices/jsp/login.jsp 
on this server.
Additionally, a 403 Forbidden error was encountered while trying to use an 
ErrorDocument to handle the request.


_
Dave Jousma
Assistant Vice President, Mainframe Services david.jou...@53.com
1830 East Paris, Grand Rapids, MI  49546 MD RSCB2H p 616.653.8429 f 616.653.2717

This e-mail transmission contains information that is confidential and may be 
privileged.
It is intended only for the addressee(s) named above. If you receive this 
e-mail in error, please do not read, copy or disseminate it in any manner.  If 
you are not the intended recipient, any disclosure, copying, distribution or 
use of the contents of this information is prohibited. Please reply to the 
message immediately by informing the sender that the message was misdirected. 
After replying, please erase it from your computer system. Your assistance in 
correcting this error is appreciated.




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Re: IBMLINK down?

[Mark Zelden]

On Mon, 10 Sep 2012 14:34:33 +, Jousma, David david.jou...@53.com wrote:

I was able to get to SR via this link:  
http://www.ibm.com/support/servicerequest/


That is the SR link.  SR is fine.   When I selected passport advantage from
there I get the same You don't have permission... error.   Or is there
another link from that page I am missing. My normal IBMLINK 
URL is https://www.ibm.com/ibmlink.   Just tried at 11:23 ct and it
is still not working.

Regards,

Mark
--
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mailto:m...@mzelden.com
Mark's MVS Utilities: http://www.mzelden.com/mvsutil.html 
Systems Programming expert at http://expertanswercenter.techtarget.com/

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Re: IBMLINK down?

[Thomas Conley]

On 9/10/2012 12:24 PM, Mark Zelden wrote:

On Mon, 10 Sep 2012 14:34:33 +, Jousma, David david.jou...@53.com wrote:


I was able to get to SR via this link:  
http://www.ibm.com/support/servicerequest/



That is the SR link.  SR is fine.   When I selected passport advantage from
there I get the same You don't have permission... error.   Or is there
another link from that page I am missing. My normal IBMLINK
URL is https://www.ibm.com/ibmlink.   Just tried at 11:23 ct and it
is still not working.

Regards,

Mark
--
Mark Zelden - Zelden Consulting Services - z/OS, OS/390 and MVS
mailto:m...@mzelden.com
Mark's MVS Utilities: http://www.mzelden.com/mvsutil.html
Systems Programming expert at http://expertanswercenter.techtarget.com/

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Z,

This happened to me about two weeks ago.  After clearing cache like 5 
times, it finally went through.


Regards,
Tom Conley

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IBMLink down again?

[Thomas Conley]

Anybody having trouble accessing IBMLink?  Getting the Our apologies 
Server 500 error page.


Regards,
Tom Conley

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Re: IBMLink down again?

[Paul Peplinski]

Down for me all day. Been trying since 8:30 Central

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Re: IBMLink down again?

[Thomas Conley]

On 8/28/2012 1:33 PM, Paul Peplinski wrote:

Down for me all day. Been trying since 8:30 Central

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Paul,

Finally called the IBMLink Helpless Desk, and after clearing cache 5 
times, it finally worked.


Good luck,
Tom Conley

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