Re: z/OS Internet Library Broken (again)

2018-06-29 Thread Allan Staller
Much better. All of the information now appears to be accessible. This was the 
big issue.

However:
Selecting PDF download tabs for (each of) z/OS V2.3, V2.2, and V2.1 shows the 
in-page redirect lists.
Unfortunately, each list is shown in a different format.

Someone needs to decide on the "correct" presentation format and all of the 
pages should display with the same format.

Sue, Thanks for your support and assistance,


-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Susan Shumway
Sent: Friday, June 29, 2018 11:21 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: z/OS Internet Library Broken (again)

Thanks for the feedback, all. We just rebuilt the page to remove the tables of 
links to the individual PDFs. Now, instead, most of the element links point to 
the main element KC pages, which themselves already contain links to the 
individual PDFs. What do you think? 
https://apac01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ibm.com%2Fservers%2Fresourcelink%2Fsvc00100.nsf%2Fpages%2Fzosv2r2-pdf-download=02%7C01%7Callan.staller%40HCL.COM%7Cf5560ecb616c432aff6408d5dddc55fd%7C189de737c93a4f5a8b686f4ca9941912%7C0%7C1%7C636658860774092293=z2WmU8XkiEugbxLvuqtX7nr%2BM3p4hTg9ANwnp%2BTgi00%3D=0

Of course, whatever format we settle on for V2R2, we'll update the V2R1 page to 
match. Also, this doesn't apply to V2R3 and beyond because those PDFs are 
sourced from Resource Link instead of the IBM Publications Center, and Resource 
Link provides its own collection pages.

-Sue Shumway

--
Sue Shumway
z/OS Product Documentation Lead
IBM Poughkeepsie
chale...@us.ibm.com

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Re: z/OS Internet Library Broken (again)

2018-06-29 Thread Mike Hochee
Hi Sue, 

Thanks for soliciting feedback before implementation. A couple thoughts...

1) The link is supposed to point to a main element KC page for z/OS 2.2 
(true?), but a number of the PDF links point to z/OS 2.1 manuals, was this by 
design? 

2) Some of the pdf links refer to manuals where the dates do not match the 
'last updated' date value, again by design? 

I guess I've become a little jaded.  A few months ago, I could go to a z/OS 2.1 
or 2.2 elements and features link and confidently gain access to the pdf I was 
looking for. It was so reliable that doubts about content/version never crept 
into my head.  More recently, I have recently become conditioned to doubt, so 
the idea of adding a another data element or two into the mix (last updated), 
and an ease of use grouping (KC/pdf) on the same page, while appealing, also  
makes me think additional room for error has been introduced into a format that 
was simpler, yet one that IBM has struggled with lately.

IMO, the problems resulting in numerous errors over the past 1-2 months need to 
be understood and corrected before changing the UI, even to  something 
representing an improvement.  

Mike  

-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Susan Shumway
Sent: Friday, June 29, 2018 12:21 PM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: z/OS Internet Library Broken (again)

Thanks for the feedback, all. We just rebuilt the page to remove the tables of 
links to the individual PDFs. Now, instead, most of the element links point to 
the main element KC pages, which themselves already contain links to the 
individual PDFs. What do you think? 
https://www.ibm.com/servers/resourcelink/svc00100.nsf/pages/zosv2r2-pdf-download

Of course, whatever format we settle on for V2R2, we'll update the V2R1 page to 
match. Also, this doesn't apply to V2R3 and beyond because those PDFs are 
sourced from Resource Link instead of the IBM Publications Center, and Resource 
Link provides its own collection pages.

-Sue Shumway

--
Sue Shumway
z/OS Product Documentation Lead
IBM Poughkeepsie
chale...@us.ibm.com

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Re: z/OS Internet Library Broken (again)

2018-06-29 Thread Susan Shumway
Thanks for the feedback, all. We just rebuilt the page to remove the tables of 
links to the individual PDFs. Now, instead, most of the element links point to 
the main element KC pages, which themselves already contain links to the 
individual PDFs. What do you think? 
https://www.ibm.com/servers/resourcelink/svc00100.nsf/pages/zosv2r2-pdf-download

Of course, whatever format we settle on for V2R2, we'll update the V2R1 page to 
match. Also, this doesn't apply to V2R3 and beyond because those PDFs are 
sourced from Resource Link instead of the IBM Publications Center, and Resource 
Link provides its own collection pages.

-Sue Shumway

-- 
Sue Shumway
z/OS Product Documentation Lead
IBM Poughkeepsie
chale...@us.ibm.com

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Re: z/OS Internet Library Broken (again)

2018-06-27 Thread Feller, Paul
I ran into an issue this weekend looking for a z/OS 2.2 manual.  What happened 
was when I selected a link to a 2.2 manual I got a 2.1 manual.  With some 
hunting I was able to find the 2.2 version of the manual.

I reported this issue to the "feedback" link over the weekend.  When I was 
asked "How likely are you to recommend the ibm.com website to a colleague or 
business partner?" I gave it a 0 (zero).  I'm not going to recommend something 
that is broken.


Thanks..

Paul Feller
AGT Mainframe Technical Support

-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Allan Staller
Sent: Wednesday, June 27, 2018 1:05 PM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: z/OS Internet Library Broken (again)

This seems to be an exact duplicate of the problem repaired a couple of weeks 
ago!


https://urldefense.proofpoint.com/v2/url?u=https-3A__www-2D304.ibm.com_servers_resourcelink_svc00100.nsf_pages_zosInternetLibrary-3FOpenDocument=DwIFAg=9g4MJkl2VjLjS6R4ei18BA=eUhu3PeeWy6RTndlJVKembFjFsvwCa8eeU_gm45NyOc=WeBzk67HDzbrSL1pq4yZsym0yD4vV0ug_LSnOE0ggMY=TXBewknfxUJkrkzg9dgCjYk7CYToJWvWW_Yz0gvCJ-U=

Select "Download Books in PDF Format" for z/OS 2.2. Displays URL below:

https://urldefense.proofpoint.com/v2/url?u=https-3A__www-2D304.ibm.com_servers_resourcelink_svc00100.nsf_pages_zosv2r2-2Dpdf-2Ddownload-3FOpenDocument=DwIFAg=9g4MJkl2VjLjS6R4ei18BA=eUhu3PeeWy6RTndlJVKembFjFsvwCa8eeU_gm45NyOc=WeBzk67HDzbrSL1pq4yZsym0yD4vV0ug_LSnOE0ggMY=93wrbTwQSIQ6dlJXBvdcjkSPSKgkwADnSdyG0wjRl4Q=

Select anything from the selections displayed will show:


a)   HTTP 404 error message

b)  Redisplays the same page: 
https://urldefense.proofpoint.com/v2/url?u=https-3A__www-2D304.ibm.com_servers_resourcelink_svc00100.nsf_pages_zosv2r2-2Dpdf-2Ddownload-3FOpenDocument-23DGW=DwIFAg=9g4MJkl2VjLjS6R4ei18BA=eUhu3PeeWy6RTndlJVKembFjFsvwCa8eeU_gm45NyOc=WeBzk67HDzbrSL1pq4yZsym0yD4vV0ug_LSnOE0ggMY=eKrj2mw7EwztauE4_iZgqzHRAIZiAR4exuRDOdloui0=

I did not do as exhaustive of a check for z/OS 2.3 and z/OS 2.1

Selecting z/OS2.1 from the initial page returns http 404 message Selecting z/OS 
2.3 seems to work.


How many times is IBM going to repeat the same mistake?

C'mon IBM. Lets get it together!


Think!
"If you don't have time to do it right, when will you have the time to do it 
over?"  - John Wooden


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Re: z/OS Internet Library Broken

2018-06-05 Thread Allan Staller
great

-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Susan Shumway
Sent: Tuesday, June 5, 2018 1:23 PM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: z/OS Internet Library Broken

If you have feedback that isn't more appropriate for a PMR or requirement, your 
best bet is to submit it through the KC. To do so, go to, for example, 
https://apac01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ibm.com%2Fsupport%2Fknowledgecenter%2FSSLTBW_2.3.0%2F=02%7C01%7Callan.staller%40HCL.COM%7C10ed8f21651a4c70e5e408d5cb117ca7%7C189de737c93a4f5a8b686f4ca9941912%7C0%7C0%7C636638198352853293=mU6dxghHC3cejdl7VpzzL1rV3L4q5WPWQR91xT8PJEg%3D=0
  and click the floating "Feedback" button/box/tab. (In Firefox, I see it 
tacked to the bottom of the browser window.) Select "Email IBM Knowledge Center 
Support," fill out the email with your feedback, and it will get to us.

-Sue Shumway

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Re: z/OS Internet Library Broken

2018-06-05 Thread Susan Shumway
If you have feedback that isn't more appropriate for a PMR or requirement, your 
best bet is to submit it through the KC. To do so, go to, for example, 
https://www.ibm.com/support/knowledgecenter/SSLTBW_2.3.0/  and click the 
floating "Feedback" button/box/tab. (In Firefox, I see it tacked to the bottom 
of the browser window.) Select "Email IBM Knowledge Center Support," fill out 
the email with your feedback, and it will get to us.

-Sue Shumway

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Re: z/OS Internet Library Broken

2018-06-05 Thread Allan Staller
I echo Dejan. Sue, thank you for your support.

However, during the process I tried all of the "standard" methods short of 
opening a problem ticket and received no response from IBM.
There needs to be an easier way to contact the documentation team.


-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Dejan Stamatovic
Sent: Tuesday, June 5, 2018 2:51 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: z/OS Internet Library Broken

Hi Susan,

Thanks for your support. Things seem to be working again as they should be.

In situations like this one, I would go for versions of zOS that were working. 
(this time around v2r3 was working). Not the best but close.

Going to KC is an option to which I go to only if nothing else works.
KC, at times, does not give me the answers I am looking for.

Dejan Stamatovic

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Re: z/OS Internet Library Broken

2018-06-05 Thread Dejan Stamatovic
Hi Susan,

Thanks for your support. Things seem to be working again as they should be.

In situations like this one, I would go for versions of zOS that were working. 
(this time around v2r3 was working). Not the best but close.

Going to KC is an option to which I go to only if nothing else works.
KC, at times, does not give me the answers I am looking for.

Dejan Stamatovic

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Re: z/OS Internet Library Broken

2018-06-04 Thread Susan Shumway
Sorry guys, my newsreader only grabbed Allan's post for some reason, so I 
didn't initially have the rest of the posts with the full story. Geoff was 
notified and has indeed been working on this, so thank you for the notice! The 
V2R1 and V2R2 PDF pages should be fixed by EOD tomorrow. In the meantime, all 
the content is available on KC Hosted.

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Re: z/OS Internet Library Broken

2018-06-04 Thread Allan Staller
Just to clarify. The 1st page is fine. Once you start to drill down, issues are 
encountered.

-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Susan Shumway
Sent: Monday, June 4, 2018 10:18 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: z/OS Internet Library Broken

Hi Dejan,

What's the URL of the page that you're trying to access?
https://apac01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ibm.com%2Fservers%2Fresourcelink%2Fsvc00100.nsf%2Fpages%2FzosInternetLibrary=02%7C01%7Callan.staller%40HCL.COM%7C83bb9688ba3643a3fde608d5ca2e6836%7C189de737c93a4f5a8b686f4ca9941912%7C0%7C0%7C636637223046240164=dXzNzr9wDq3%2B173zrWgLfyeRBx2014v8brW2NEHUy3Y%3D=0
is working fine for me.

-Sue Shumway

On 06/04/18 11:01 AM, Dejan Stamatovic wrote:
> I noticed the problem last week and it still has not been resolved.
> (much to my annoyance)
>
> Dejan Stamatovic
>
> --
> For IBM-MAIN subscribe / signoff / archive access instructions, send
> email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN
>

--
Sue Shumway
z/OS Product Documentation Lead
IBM Poughkeepsie
chale...@us.ibm.com

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Re: z/OS Internet Library Broken

2018-06-04 Thread Allan Staller
Nope. That URL provides the same behavior.

-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Susan Shumway
Sent: Monday, June 4, 2018 10:18 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: z/OS Internet Library Broken

Hi Dejan,

What's the URL of the page that you're trying to access?
https://apac01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ibm.com%2Fservers%2Fresourcelink%2Fsvc00100.nsf%2Fpages%2FzosInternetLibrary=02%7C01%7Callan.staller%40HCL.COM%7C83bb9688ba3643a3fde608d5ca2e6836%7C189de737c93a4f5a8b686f4ca9941912%7C0%7C0%7C636637223046240164=dXzNzr9wDq3%2B173zrWgLfyeRBx2014v8brW2NEHUy3Y%3D=0
is working fine for me.

-Sue Shumway

On 06/04/18 11:01 AM, Dejan Stamatovic wrote:
> I noticed the problem last week and it still has not been resolved.
> (much to my annoyance)
>
> Dejan Stamatovic
>
> --
> For IBM-MAIN subscribe / signoff / archive access instructions, send
> email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN
>

--
Sue Shumway
z/OS Product Documentation Lead
IBM Poughkeepsie
chale...@us.ibm.com

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Re: z/OS Internet Library Broken

2018-06-04 Thread Pommier, Rex
Yup,  interesting thing is that the header changes to make it look like it's 
heading to a different location, but it all goes back to the menu screen.  

https://www-304.ibm.com/servers/resourcelink/svc00100.nsf/pages/zosv2r2-pdf-download?OpenDocument#GIM

https://www-304.ibm.com/servers/resourcelink/svc00100.nsf/pages/zosv2r2-pdf-download?OpenDocument#IEA

are a couple examples that just go back to the "OpenDocument" page.  

Rex

-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Allan Staller
Sent: Monday, June 04, 2018 9:23 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: [External] z/OS Internet Library Broken

Anyone else having trouble accessing the V2R2 PDF's from 
https://www-304.ibm.com/servers/resourcelink/svc00100.nsf/pages/zosInternetLibrary?OpenDocument
  ?

When I select "Download books in PDF format" I receive the expected shortcut 
list.
If is select z/OS MVS, I get different page that appears to be a visual 
duplicate.
When I select z/OS MVS from this page, I get a circular reference (same page is 
redisplayed).

If I scroll the list from the top, the list seems to be truncated after the 
last manual that would have appeared under z/OS Cryptographic Services.

Checked for the same, received the same results selecting df/SMS from the 
shortcut list.
Checked for the same, received "correct" results when selecting z/OS 
Cryptographic Services from the shortcut list.

In the interest of completeness I checked V2.3 and V2.1 as well.

All of the above seems to be just fine for z/OS 2.3.
z/OS 2.1 requests IBMID signon. After signon I receive "page not found"

Sue Shumway, Can you help?  I have tried the general numbers, etc. to no avail.
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Re: z/OS Internet Library Broken

2018-06-04 Thread Susan Shumway

Hi Dejan,

What's the URL of the page that you're trying to access? 
https://www.ibm.com/servers/resourcelink/svc00100.nsf/pages/zosInternetLibrary 
is working fine for me.


-Sue Shumway

On 06/04/18 11:01 AM, Dejan Stamatovic wrote:

I noticed the problem last week and it still has not been resolved.
(much to my annoyance)

Dejan Stamatovic

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IBM Poughkeepsie
chale...@us.ibm.com

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Re: z/OS Internet Library Broken

2018-06-04 Thread Mike Hochee
Yes, I reported issues with both the z/OS 2.1 and 2.2 pdf libraries to IBM last 
Friday afternoon. I received a reply that someone by the name of Geoff Smith is 
looking into them.  I will forward this email to him as well.  (Thank you!  I 
wasn't hallucinating this time!) 

Mike   

-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Allan Staller
Sent: Monday, June 4, 2018 10:23 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: z/OS Internet Library Broken

Anyone else having trouble accessing the V2R2 PDF's from 
https://www-304.ibm.com/servers/resourcelink/svc00100.nsf/pages/zosInternetLibrary?OpenDocument
  ?

When I select "Download books in PDF format" I receive the expected shortcut 
list.
If is select z/OS MVS, I get different page that appears to be a visual 
duplicate.
When I select z/OS MVS from this page, I get a circular reference (same page is 
redisplayed).

If I scroll the list from the top, the list seems to be truncated after the 
last manual that would have appeared under z/OS Cryptographic Services.

Checked for the same, received the same results selecting df/SMS from the 
shortcut list.
Checked for the same, received "correct" results when selecting z/OS 
Cryptographic Services from the shortcut list.

In the interest of completeness I checked V2.3 and V2.1 as well.

All of the above seems to be just fine for z/OS 2.3.
z/OS 2.1 requests IBMID signon. After signon I receive "page not found"

Sue Shumway, Can you help?  I have tried the general numbers, etc. to no avail.
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