Re: [Ifeffit] Bug report

2016-04-11 Thread Robert Gordon

Hi Bruce,

Sorry...should have suggested he back up the directory first. To that 
end, how about adding a statement or two

to the faq along the lines of:

Make a copy of the files in the AppData\Roaming\Demeter directory for 
help in diagnosing what

caused a file corruption.

-R.

On 4/11/2016 8:23 AM, Bruce Ravel wrote:

On 04/11/2016 09:16 AM, Bruce Ravel wrote:

On 04/10/2016 03:38 AM, Lorenzo Stievano wrote:

There must have been something corrupted in the AppData\Roaming\Demeter
directory. It crachesd even with your data file (as for mine), but now
it works fine since I reinstalled it AFTER removing the Roaming
directory.


I don't suppose that you saved the old Roaming folder?  There is no way
for me to identify the cause of this problem if I cannot identify and
inspect the file that triggered the problem.


Lorenzo, Robert,

I added a question to the FAQ related to this thread.

http://bruceravel.github.io/demeter/documents/SinglePage/faq.html#questions-about-windows 



If either of you have a comment on the language of the question or the 
answer, let me know.


Again, it would be a more helpful FAQ entry if could understand the 
origin of the problem.


B



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Re: [Ifeffit] Bug report

2016-04-11 Thread Bruce Ravel

On 04/11/2016 11:32 AM, Robert Gordon wrote:

how about adding a statement or two
to the faq along the lines of:

Make a copy of the files in the AppData\Roaming\Demeter directory for
help in diagnosing what
caused a file corruption.


Done.  Thanks.
B


--
 Bruce Ravel   bra...@bnl.gov

 National Institute of Standards and Technology
 Synchrotron Science Group at NSLS-II
 Building 535A
 Upton NY, 11973

 Homepage:http://bruceravel.github.io/home/
 Software:https://github.com/bruceravel
 Demeter: http://bruceravel.github.io/demeter/
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Re: [Ifeffit] Bug report

2016-04-11 Thread Bruce Ravel

On 04/10/2016 03:38 AM, Lorenzo Stievano wrote:

There must have been something corrupted in the AppData\Roaming\Demeter
directory. It crachesd even with your data file (as for mine), but now
it works fine since I reinstalled it AFTER removing the Roaming directory.


I don't suppose that you saved the old Roaming folder?  There is no way 
for me to identify the cause of this problem if I cannot identify and 
inspect the file that triggered the problem.


B


--
 Bruce Ravel   bra...@bnl.gov

 National Institute of Standards and Technology
 Synchrotron Science Group at NSLS-II
 Building 535A
 Upton NY, 11973

 Homepage:http://bruceravel.github.io/home/
 Software:https://github.com/bruceravel
 Demeter: http://bruceravel.github.io/demeter/
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