Re: [Ifeffit] Unable to use 64-bit Demeter on Windows computer

[Brittaney Courchesne]

Thank you for your fast response! I will try this!

Cheers,
Brittaney

On Wed, Aug 21, 2019 at 11:45 AM Robert Gordon 
wrote:

> Hi Brittaney,
>
> I downloaded the installer (in case Bruce put out a new version) and
> checked. It started up fine for me.
>
> Possible reasons why you may be having issues:
> 1. You might need to run the installer as administrator
> 2. Your antivirus program is blocking installation
>
> good luck!
>
> -R.
>
>
> On 2019-08-21 8:29 a.m., Brittaney Courchesne wrote:
>
> Hello,
>
> I am just sending this email to see if anyone has encountered the
> following problem:
> I downloaded the newest 64-bit version of Demeter on my Windows computer,
> and it downloaded successfully, but now when I double click on the program,
> a tiny window pops up for about 0.5 seconds and then disappears. I have
> tried redownloading twice.
>
> Thank you very much,
> Brittaney
>
> --
> *Brittaney Courchesne, G.I.T.*
> MSc Geology Candidate
> Harquail School of Earth Sciences
> Laurentian University
> Sudbury, ON
> *bcourche...@laurentian.ca *
>
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-- 
*Brittaney Courchesne, G.I.T.*
MSc Geology Candidate
Harquail School of Earth Sciences
Laurentian University
Sudbury, ON
*bcourche...@laurentian.ca *
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Re: [Ifeffit] Unable to use 64-bit Demeter on Windows computer

[Robert Gordon]

Hi Brittaney,

I downloaded the installer (in case Bruce put out a new version) and 
checked. It started up fine for me.


Possible reasons why you may be having issues:
1. You might need to run the installer as administrator
2. Your antivirus program is blocking installation

good luck!

-R.

On 2019-08-21 8:29 a.m., Brittaney Courchesne wrote:

Hello,

I am just sending this email to see if anyone has encountered the 
following problem:
I downloaded the newest 64-bit version of Demeter on my Windows 
computer, and it downloaded successfully, but now when I double click 
on the program, a tiny window pops up for about 0.5 seconds and then 
disappears. I have tried redownloading twice.


Thank you very much,
Brittaney

--
*/Brittaney Courchesne, G.I.T./*
MSc Geology Candidate
Harquail School of Earth Sciences
Laurentian University
Sudbury, ON
/bcourche...@laurentian.ca /

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Re: [Ifeffit] Unable to use 64-bit Demeter on Windows computer

[Ravel, Bruce]

I am always suspicious of anti-virus in this situation. I have seen many 
times where AV is flagging one of the libraries used by the software. 
Definitely my first guess ofr troubleshooting.

The AV software should have a log that reports what it's unhappy with. 
The administrator can then put an exception in that allows the software 
to run.

HTH,
B

On 8/21/19 11:29 AM, Brittaney Courchesne wrote:
> Hello,
> 
> I am just sending this email to see if anyone has encountered the 
> following problem:
> I downloaded the newest 64-bit version of Demeter on my Windows 
> computer, and it downloaded successfully, but now when I double click on 
> the program, a tiny window pops up for about 0.5 seconds and then 
> disappears. I have tried redownloading twice.
> 
> Thank you very much,
> Brittaney
> 
> -- 
> */Brittaney Courchesne, G.I.T./*
> MSc Geology Candidate
> Harquail School of Earth Sciences
> Laurentian University
> Sudbury, ON
> /bcourche...@laurentian.ca /
> 
> ___
> Ifeffit mailing list
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> Unsubscribe: http://millenia.cars.aps.anl.gov/mailman/options/ifeffit
> 


-- 
  Bruce Ravel   bra...@bnl.gov

  National Institute of Standards and Technology
  Synchrotron Science Group at NSLS-II
  Lead Beamline Scientist, 6BM (BMM)
  Building 743, Room 114
  Upton NY, 11973

  Homepage:http://bruceravel.github.io/home/
  Beamline:https://www.bnl.gov/ps/beamlines/beamline.php?r=6-BM
  Software:https://github.com/bruceravel
  Demeter: http://bruceravel.github.io/demeter/
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[Ifeffit] Unable to use 64-bit Demeter on Windows computer

[Brittaney Courchesne]

Hello,

I am just sending this email to see if anyone has encountered the following
problem:
I downloaded the newest 64-bit version of Demeter on my Windows computer,
and it downloaded successfully, but now when I double click on the program,
a tiny window pops up for about 0.5 seconds and then disappears. I have
tried redownloading twice.

Thank you very much,
Brittaney

-- 
*Brittaney Courchesne, G.I.T.*
MSc Geology Candidate
Harquail School of Earth Sciences
Laurentian University
Sudbury, ON
*bcourche...@laurentian.ca *
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