RE: [IMail Forum] IMail Statistics -> No data for Webmail Activity?
I agree, losing the ability to distinguish usernames within the http log file was a serious loss to us. We use it to monitor compliance and misuse of email accounts by students. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Andy Schmidt Sent: Thursday, November 20, 2008 8:04 AM To: Imail_Forum@list.ipswitch.com Subject: RE: [IMail Forum] IMail Statistics -> No data for Webmail Activity? Hi John, Yes, I know that IIS has the HTTP logs and I can use a third party tool to generate web statistics for the site - but that's not what we're talking about here. It makes no sense for CANALYZE to include reports that don't work! Removing those reports and simply and pointing to IIS logs doesn't address the issue, because IIS logs only log HTTP requests NOT "application level" events. Also, IIS doesn't track logged in users, because every IMail user impersonates through the IIS anonymous. So - I can't possibly get a breakdown of activity level "per user" or "per hosted domain". Whats necessary is that their .NET code has to create IMail log files for the application events (such as logon successes, userids, logon failures etc) - so that CANALYZE CAN give me a FULL reporting of the system's activities, which complements the identical type of logging that's done for users using IMAP4 or POP3 to fetch their mail. Best Regards, Andy Schmidt -Original Message- Date: Wed, 19 Nov 2008 08:17:29 GMT From: "John T" <[EMAIL PROTECTED]> Subject: Re: [IMail Forum] IMail Statistics -> No data for Webmail Activity? Reply-To: Imail_Forum@list.ipswitch.com Webmail in V 9 & 10 uses IIS so the associated logs would be what ever the = IIS logging is configured for the site within IIS.John T eServices For You To Unsubscribe: http://imailserver.com/support/discussion_list/ List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://imailserver.com/support/kb.html ** This email was scanned for viruses at the gateway of the Eau Claire Area School District (ECASD). ECASD is in no way responsible for the content of this email or possible damage to your computer or network as a result of opening it or any attachments associated with it. (PM1) To Unsubscribe: http://imailserver.com/support/discussion_list/ List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://imailserver.com/support/kb.html
RE: [IMail Forum] IMail Statistics -> No data for Webmail Activity?
Hi John, Yes, I know that IIS has the HTTP logs and I can use a third party tool to generate web statistics for the site - but that's not what we're talking about here. It makes no sense for CANALYZE to include reports that don't work! Removing those reports and simply and pointing to IIS logs doesn't address the issue, because IIS logs only log HTTP requests NOT "application level" events. Also, IIS doesn't track logged in users, because every IMail user impersonates through the IIS anonymous. So - I can't possibly get a breakdown of activity level "per user" or "per hosted domain". Whats necessary is that their .NET code has to create IMail log files for the application events (such as logon successes, userids, logon failures etc) - so that CANALYZE CAN give me a FULL reporting of the system's activities, which complements the identical type of logging that's done for users using IMAP4 or POP3 to fetch their mail. Best Regards, Andy Schmidt -Original Message- Date: Wed, 19 Nov 2008 08:17:29 GMT From: "John T" <[EMAIL PROTECTED]> Subject: Re: [IMail Forum] IMail Statistics -> No data for Webmail Activity? Reply-To: Imail_Forum@list.ipswitch.com Webmail in V 9 & 10 uses IIS so the associated logs would be what ever the = IIS logging is configured for the site within IIS.John T eServices For You To Unsubscribe: http://imailserver.com/support/discussion_list/ List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://imailserver.com/support/kb.html
RE: [IMail Forum] IMail Statistics -> No data for Webmail Activity?
The log analyzer does not look at the IIS logs - the web stats only worked for the older web mail. We plan work on reporting in 2009. Tripp -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Darin Cox Sent: Wednesday, November 19, 2008 8:24 AM To: Imail_Forum@list.ipswitch.com Subject: Re: [IMail Forum] IMail Statistics -> No data for Webmail Activity? Gotcha, Sounds like that info must be in the IIS logs as John mentioned, and may not be extractable with canalyze. So we need IMail support to weigh in here unless someone else already has an analyzer for this. Darin. - Original Message - From: "Andy Schmidt" <[EMAIL PROTECTED]> To: Sent: Wednesday, November 19, 2008 3:03 AM Subject: RE: [IMail Forum] IMail Statistics -> No data for Webmail Activity? Dear Darin, Well, I'm running 10.1 and my spool folder only has a W21*.log file a few times a month, which only contains a handful of http logs lines. Every few weeks I have a W11*.log file with usually just a line or two. So I simply don't HAVE any daily "W*" files I could include - although I have significant web activity. Yes, my command line matches yours: D:\IMail\CAnalyze H r1 r2 r3 r4 r5 r6 r7 r8 r9 r10 r11 r12 r13 r14 r15 r16 r17 r18 r19 r20 r21 r22 r23 r24 r25 r26 L50 ... -Original Message- From: "Darin Cox" <[EMAIL PROTECTED]> Subject: Re: [IMail Forum] IMail Statistics -> No data for Webmail Activity? Date: Tue, 18 Nov 2008 11:45:39 -0500 Reply-To: Imail_Forum@list.ipswitch.com I seem to remember running into this, and it was a matter of adding all of the report parameters to the command line. I use canalyze H r1 r2 r3 r4 r5 r6 r7 r8 r9 r10 r11 r12 r13 r14 r15 r16 r17 r18 r19 r20 r21 r22 r23 r24 r25 r26 L100 and have the sys* and w* log files indicated in the file parameters. Darin. - Original Message - From: "Andy Schmidt" <[EMAIL PROTECTED]> To: Sent: Tuesday, November 18, 2008 9:57 AM Subject: [IMail Forum] IMail Statistics -> No data for Webmail Activity? Hi, The Imail reporting batch utility that's included with the product seems to have a problem? When I run it, I can get sensible date for all categories (e.g., POP logins/failures, IMAP logins/failures, SMTP connections/failures, etc) - however, anything that's "Webmail" related provides NOT data whatsoever. Did I miss a configuration option in Imail that causes it to NOT output the expected log files? Did IPswitch forgot to update this batch utility to match the current web mail version - which leaves out a big portion of our Imail end user activity? (If there are no plans to offer COMPLETE reporting, then those reports should be suppressed.) Here's what the "Webmail" portion of the reports look like: Web Logins Total - 0 Occurrences Description Web Files Total - 1 Occurrences Description 1 fix Web Head Requests Total - 0 Occurrences Description Web Hits Total - 1 Occurrences Description 1 Web Errors Total - 0 Occurrences Description Best Regards, Andy Schmidt To Unsubscribe: http://imailserver.com/support/discussion_list/ List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://imailserver.com/support/kb.html To Unsubscribe: http://imailserver.com/support/discussion_list/ List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://imailserver.com/support/kb.html To Unsubscribe: http://imailserver.com/support/discussion_list/ List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://imailserver.com/support/kb.html
Re: [IMail Forum] IMail Statistics -> No data for Webmail Activity?
Gotcha, Sounds like that info must be in the IIS logs as John mentioned, and may not be extractable with canalyze. So we need IMail support to weigh in here unless someone else already has an analyzer for this. Darin. - Original Message - From: "Andy Schmidt" <[EMAIL PROTECTED]> To: Sent: Wednesday, November 19, 2008 3:03 AM Subject: RE: [IMail Forum] IMail Statistics -> No data for Webmail Activity? Dear Darin, Well, I'm running 10.1 and my spool folder only has a W21*.log file a few times a month, which only contains a handful of http logs lines. Every few weeks I have a W11*.log file with usually just a line or two. So I simply don't HAVE any daily "W*" files I could include - although I have significant web activity. Yes, my command line matches yours: D:\IMail\CAnalyze H r1 r2 r3 r4 r5 r6 r7 r8 r9 r10 r11 r12 r13 r14 r15 r16 r17 r18 r19 r20 r21 r22 r23 r24 r25 r26 L50 ... -Original Message- From: "Darin Cox" <[EMAIL PROTECTED]> Subject: Re: [IMail Forum] IMail Statistics -> No data for Webmail Activity? Date: Tue, 18 Nov 2008 11:45:39 -0500 Reply-To: Imail_Forum@list.ipswitch.com I seem to remember running into this, and it was a matter of adding all of the report parameters to the command line. I use canalyze H r1 r2 r3 r4 r5 r6 r7 r8 r9 r10 r11 r12 r13 r14 r15 r16 r17 r18 r19 r20 r21 r22 r23 r24 r25 r26 L100 and have the sys* and w* log files indicated in the file parameters. Darin. - Original Message - From: "Andy Schmidt" <[EMAIL PROTECTED]> To: Sent: Tuesday, November 18, 2008 9:57 AM Subject: [IMail Forum] IMail Statistics -> No data for Webmail Activity? Hi, The Imail reporting batch utility that's included with the product seems to have a problem? When I run it, I can get sensible date for all categories (e.g., POP logins/failures, IMAP logins/failures, SMTP connections/failures, etc) - however, anything that's "Webmail" related provides NOT data whatsoever. Did I miss a configuration option in Imail that causes it to NOT output the expected log files? Did IPswitch forgot to update this batch utility to match the current web mail version - which leaves out a big portion of our Imail end user activity? (If there are no plans to offer COMPLETE reporting, then those reports should be suppressed.) Here's what the "Webmail" portion of the reports look like: Web Logins Total - 0 Occurrences Description Web Files Total - 1 Occurrences Description 1 fix Web Head Requests Total - 0 Occurrences Description Web Hits Total - 1 Occurrences Description 1 Web Errors Total - 0 Occurrences Description Best Regards, Andy Schmidt To Unsubscribe: http://imailserver.com/support/discussion_list/ List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://imailserver.com/support/kb.html To Unsubscribe: http://imailserver.com/support/discussion_list/ List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://imailserver.com/support/kb.html
Re: [IMail Forum] IMail Statistics -> No data for Webmail Activity?
Webmail in V 9 & 10 uses IIS so the associated logs would be what ever the IIS logging is configured for the site within IIS.John T eServices For You -Original Message- From: "Andy Schmidt" <[EMAIL PROTECTED]> Sent 11/19/2008 12:03:06 AM To: Imail_Forum@list.ipswitch.com Subject: RE: [IMail Forum] IMail Statistics -> No data for Webmail Activity?Dear Darin, Well, I'm running 10.1 and my spool folder only has a W21*.log file a few times a month, which only contains a handful of http logs lines. Every few weeks I have a W11*.log file with usually just a line or two. So I simply don't HAVE any daily "W*" files I could include - although I have significant web activity. Yes, my command line matches yours: D:\IMail\CAnalyze H r1 r2 r3 r4 r5 r6 r7 r8 r9 r10 r11 r12 r13 r14 r15 r16 r17 r18 r19 r20 r21 r22 r23 r24 r25 r26 L50 ... -Original Message- From: "Darin Cox" <[EMAIL PROTECTED]> Subject: Re: [IMail Forum] IMail Statistics -> No data for Webmail Activity? Date: Tue, 18 Nov 2008 11:45:39 -0500 Reply-To: Imail_Forum@list.ipswitch.com I seem to remember running into this, and it was a matter of adding all of the report parameters to the command line. I use canalyze H r1 r2 r3 r4 r5 r6 r7 r8 r9 r10 r11 r12 r13 r14 r15 r16 r17 r18 r19 r20 r21 r22 r23 r24 r25 r26 L100 and have the sys* and w* log files indicated in the file parameters. Darin. - Original Message - From: "Andy Schmidt" <[EMAIL PROTECTED]> To: Sent: Tuesday, November 18, 2008 9:57 AM Subject: [IMail Forum] IMail Statistics -> No data for Webmail Activity? Hi, The Imail reporting batch utility that's included with the product seems to have a problem? When I run it, I can get sensible date for all categories (e.g., POP logins/failures, IMAP logins/failures, SMTP connections/failures, etc) - however, anything that's "Webmail" related provides NOT data whatsoever. Did I miss a configuration option in Imail that causes it to NOT output the expected log files? Did IPswitch forgot to update this batch utility to match the current web mail version - which leaves out a big portion of our Imail end user activity? (If there are no plans to offer COMPLETE reporting, then those reports should be suppressed.) Here's what the "Webmail" portion of the reports look like: Web Logins Total - 0 Occurrences Description Web Files Total - 1 Occurrences Description 1 fix Web Head Requests Total - 0 Occurrences Description Web Hits Total - 1 Occurrences Description 1 Web Errors Total - 0 Occurrences Description Best Regards, Andy Schmidt To Unsubscribe: http://imailserver.com/support/discussion_list/ List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://imailserver.com/support/kb.html
RE: [IMail Forum] IMail Statistics -> No data for Webmail Activity?
Dear Darin, Well, I'm running 10.1 and my spool folder only has a W21*.log file a few times a month, which only contains a handful of http logs lines. Every few weeks I have a W11*.log file with usually just a line or two. So I simply don't HAVE any daily "W*" files I could include - although I have significant web activity. Yes, my command line matches yours: D:\IMail\CAnalyze H r1 r2 r3 r4 r5 r6 r7 r8 r9 r10 r11 r12 r13 r14 r15 r16 r17 r18 r19 r20 r21 r22 r23 r24 r25 r26 L50 ... -Original Message- From: "Darin Cox" <[EMAIL PROTECTED]> Subject: Re: [IMail Forum] IMail Statistics -> No data for Webmail Activity? Date: Tue, 18 Nov 2008 11:45:39 -0500 Reply-To: Imail_Forum@list.ipswitch.com I seem to remember running into this, and it was a matter of adding all of the report parameters to the command line. I use canalyze H r1 r2 r3 r4 r5 r6 r7 r8 r9 r10 r11 r12 r13 r14 r15 r16 r17 r18 r19 r20 r21 r22 r23 r24 r25 r26 L100 and have the sys* and w* log files indicated in the file parameters. Darin. - Original Message - From: "Andy Schmidt" <[EMAIL PROTECTED]> To: Sent: Tuesday, November 18, 2008 9:57 AM Subject: [IMail Forum] IMail Statistics -> No data for Webmail Activity? Hi, The Imail reporting batch utility that's included with the product seems to have a problem? When I run it, I can get sensible date for all categories (e.g., POP logins/failures, IMAP logins/failures, SMTP connections/failures, etc) - however, anything that's "Webmail" related provides NOT data whatsoever. Did I miss a configuration option in Imail that causes it to NOT output the expected log files? Did IPswitch forgot to update this batch utility to match the current web mail version - which leaves out a big portion of our Imail end user activity? (If there are no plans to offer COMPLETE reporting, then those reports should be suppressed.) Here's what the "Webmail" portion of the reports look like: Web Logins Total - 0 Occurrences Description Web Files Total - 1 Occurrences Description 1 fix Web Head Requests Total - 0 Occurrences Description Web Hits Total - 1 Occurrences Description 1 Web Errors Total - 0 Occurrences Description Best Regards, Andy Schmidt To Unsubscribe: http://imailserver.com/support/discussion_list/ List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://imailserver.com/support/kb.html
Re: [IMail Forum] IMail Statistics -> No data for Webmail Activity?
I seem to remember running into this, and it was a matter of adding all of the report parameters to the command line. I use canalyze H r1 r2 r3 r4 r5 r6 r7 r8 r9 r10 r11 r12 r13 r14 r15 r16 r17 r18 r19 r20 r21 r22 r23 r24 r25 r26 L100 and have the sys* and w* log files indicated in the file parameters. Darin. - Original Message - From: "Andy Schmidt" <[EMAIL PROTECTED]> To: Sent: Tuesday, November 18, 2008 9:57 AM Subject: [IMail Forum] IMail Statistics -> No data for Webmail Activity? Hi, The Imail reporting batch utility that's included with the product seems to have a problem? When I run it, I can get sensible date for all categories (e.g., POP logins/failures, IMAP logins/failures, SMTP connections/failures, etc) - however, anything that's "Webmail" related provides NOT data whatsoever. Did I miss a configuration option in Imail that causes it to NOT output the expected log files? Did IPswitch forgot to update this batch utility to match the current web mail version - which leaves out a big portion of our Imail end user activity? (If there are no plans to offer COMPLETE reporting, then those reports should be suppressed.) Here's what the "Webmail" portion of the reports look like: Web Logins Total - 0 Occurrences Description Web Files Total - 1 Occurrences Description 1 fix Web Head Requests Total - 0 Occurrences Description Web Hits Total - 1 Occurrences Description 1 Web Errors Total - 0 Occurrences Description Best Regards, Andy Schmidt To Unsubscribe: http://imailserver.com/support/discussion_list/ List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://imailserver.com/support/kb.html To Unsubscribe: http://imailserver.com/support/discussion_list/ List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://imailserver.com/support/kb.html
