Re: Disappearing Mailbox Content

What does the syslog say? Since you're on 2.4.x, you an add 'auditlog: yes' to the imapd.conf and get even more syslog goodness. Bron. On Thu, Sep 10, 2015, at 01:33, Patrick Boutilier wrote: > On 09/09/2015 12:03 PM, Robert T. Covell wrote: > > We have an odd situation that I cannot track down

Re: Disappearing Mailbox Content

Hello. > A while back we setup a Cyrus install for a client to use as a mail > repository for customer contact.  They have one account which is shared > across all users in the office.  Approximate size of the account is 85GB. Have you checked the size of your cyrus.cache and other metadata

Re: Disappearing Mailbox Content

On 09/09/2015 12:03 PM, Robert T. Covell wrote: We have an odd situation that I cannot track down regarding all content in a mailbox disappearing (minus sub mailboxes). CentOS release 6.5 Cyrus IMAP v2.4.17-Invoca-RPM-2.4.17-6.el6 A while back we setup a Cyrus install for a client to use as a

Re: Disappearing Mailbox Content

Is the user in the RC db still? Are the folders displaying properly in Roundxube and they are just empty? > On Sep 9, 2015, at 11:03 AM, Robert T. Covell wrote: > > We have an odd situation that I cannot track down regarding all content in a > mailbox disappearing (minus

RE: Disappearing Mailbox Content

: RE: Disappearing Mailbox Content --On September 9, 2015 at 13:49:40 -0500 "Robert T. Covell" <rcov...@rolet.com> wrote: > That is the problem. I cannot reproduce (reliably or at all). It > might be months before we hear about it. It has been happening for > about two

RE: Disappearing Mailbox Content

--On September 9, 2015 at 5:06:34 PM -0500 "Robert T. Covell" wrote: > I have verified that the user is allowed to delete the mailbox. If I > change it at the root level will it propagate down? If not how can this > be done without writing a script? As stated before they

Re: Disappearing Mailbox Content

<rcov...@rolet.com> >Cc: info-cyrus@lists.andrew.cmu.edu >Subject: Re: Disappearing Mailbox Content > >And if you connect some type of IMAP client up to the account do the messages >show? > >Sent from my iPhone > >> On Sep 9, 2015, at 1:18 PM, Robert T. Covell <

RE: Disappearing Mailbox Content

] Sent: Wednesday, September 9, 2015 1:44 PM To: Robert T. Covell <rcov...@rolet.com> Cc: signaldevelo...@gmail.com; info-cyrus@lists.andrew.cmu.edu Subject: Re: Disappearing Mailbox Content If you can reliably reproduce the problem on a test account, enable telemetry logging to captur

RE: Disappearing Mailbox Content

--On September 9, 2015 at 13:49:40 -0500 "Robert T. Covell" wrote: > That is the problem. I cannot reproduce (reliably or at all). It might > be months before we hear about it. It has been happening for about two > years. Always chalked it up to user error. But I can't

Re: Disappearing Mailbox Content

And if you connect some type of IMAP client up to the account do the messages show? Sent from my iPhone > On Sep 9, 2015, at 1:18 PM, Robert T. Covell wrote: > > Is the user in the RC db still? Are the folders displaying properly in > Roundxube and they are just empty? >

RE: Disappearing Mailbox Content

Is the user in the RC db still? Are the folders displaying properly in Roundxube and they are just empty? On Sep 9, 2015, at 11:03 AM, Robert T. Covell wrote: We have an odd situation that I cannot track down regarding all content in a mailbox disappearing (minus sub

RE: Disappearing Mailbox Content

[mailto:signaldevelo...@gmail.com] Sent: Wednesday, September 9, 2015 1:02 PM To: Robert T. Covell <rcov...@rolet.com> Cc: info-cyrus@lists.andrew.cmu.edu Subject: Re: Disappearing Mailbox Content And if you connect some type of IMAP client up to the account do the messages show? Sent f

RE: Disappearing Mailbox Content

> > > --On September 9, 2015 at 13:49:40 -0500 "Robert T. Covell" > wrote: > >> That is the problem. I cannot reproduce (reliably or at all). It might >> be months before we hear about it. It has been happening for about two >> years. Always chalked it up to user error.

RE: Disappearing Mailbox Content

+rcovell=rolet@lists.andrew.cmu.edu [mailto:info-cyrus-bounces+rcovell=rolet@lists.andrew.cmu.edu] On Behalf Of Joseph Brennan Sent: Wednesday, September 9, 2015 2:09 PM To: info-cyrus@lists.andrew.cmu.edu Subject: RE: Disappearing Mailbox Content --On September 9, 2015 at 13:49:40 -0500