Re: [Interest] Installer problems

[EXT Mitch Curtis via Interest]

I agree. I created a somewhat related suggestion here: 
https://bugreports.qt.io/browse/QTIFW-3012

From: Interest  on behalf of Turtle Creek 
Software 
Date: Wednesday, 5 July 2023 at 02:43
To: Sze Howe Koh 
Cc: interest@qt-project.org 
Subject: Re: [Interest] Installer problems
Thanks for the suggestion.  We did finish the installs eventually, but we'll 
try that if the problem repeats in the future.
If time-outs are a common problem, maybe it would help to add this as an option 
in the installer interface? More accessible than a terminal command line buried 
in a wiki...
Thanks, Casey McD

On Tue, Jul 4, 2023 at 12:01 PM Sze Howe Koh 
mailto:szehowe@gmail.com>> wrote:
On Mon, 3 Jul 2023 at 20:49, Turtle Creek Software
mailto:supp...@turtlesoft.com>> wrote:
>
> To diagnose a recent problem, we needed to install Qt on several different 
> computers with different Qt and OS setups.
>
> The open source installer has about a 33% success rate. It gives several hash 
> and socket time-out errors along the way, then often aborts completely. At 
> that point it deletes all previously downloaded files, even if 1GB done out 
> of 1.13GB.
>
> I think the design probably can be improved.  Every other app download goes 
> OK here. Even if interrupted, they finish the remainder later.
>
> Thanks, Casey McDermott
> TurtleSoft.com

Does it help if you choose a different mirror?
https://wiki.qt.io/Online_Installer_4.x#Selecting_a_mirror_for_opensource


Regards,
Sze-Howe
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Re: [Interest] Installer problems

[Turtle Creek Software]

Thanks for the suggestion.  We did finish the installs eventually, but
we'll try that if the problem repeats in the future.
If time-outs are a common problem, maybe it would help to add this as an
option in the installer interface? More accessible than a terminal command
line buried in a wiki...
Thanks, Casey McD

On Tue, Jul 4, 2023 at 12:01 PM Sze Howe Koh  wrote:

> On Mon, 3 Jul 2023 at 20:49, Turtle Creek Software
>  wrote:
> >
> > To diagnose a recent problem, we needed to install Qt on several
> different computers with different Qt and OS setups.
> >
> > The open source installer has about a 33% success rate. It gives several
> hash and socket time-out errors along the way, then often aborts
> completely. At that point it deletes all previously downloaded files, even
> if 1GB done out of 1.13GB.
> >
> > I think the design probably can be improved.  Every other app download
> goes OK here. Even if interrupted, they finish the remainder later.
> >
> > Thanks, Casey McDermott
> > TurtleSoft.com
>
> Does it help if you choose a different mirror?
> https://wiki.qt.io/Online_Installer_4.x#Selecting_a_mirror_for_opensource
>
>
> Regards,
> Sze-Howe
>
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Re: [Interest] Installer problems

[Sze Howe Koh]

On Mon, 3 Jul 2023 at 20:49, Turtle Creek Software
 wrote:
>
> To diagnose a recent problem, we needed to install Qt on several different 
> computers with different Qt and OS setups.
>
> The open source installer has about a 33% success rate. It gives several hash 
> and socket time-out errors along the way, then often aborts completely. At 
> that point it deletes all previously downloaded files, even if 1GB done out 
> of 1.13GB.
>
> I think the design probably can be improved.  Every other app download goes 
> OK here. Even if interrupted, they finish the remainder later.
>
> Thanks, Casey McDermott
> TurtleSoft.com

Does it help if you choose a different mirror?
https://wiki.qt.io/Online_Installer_4.x#Selecting_a_mirror_for_opensource


Regards,
Sze-Howe
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Re: [Interest] Installer problems

[Dmitriy Purgin]

To be honest, I've been experiencing a similar issue for the past several
weeks, but the timeouts were mainly during repo refresh. After a couple of
retries, it worked again, and visiting download.qt.io in the browser also
worked without timeouts, so I always thought this was some problem on my
end. It also happened on different machines.

Cheers
Dmitriy

On Tue, Jul 4, 2023 at 5:29 AM Tino Pyssysalo via Interest <
interest@qt-project.org> wrote:

> Could you please file a bug, so we can study and fix the problems? 33%
> success rate sounds really poor. Socket time-outs have not been a common
> issue.
>
>
>
> Tino Pyssysalo
>
> Installer product manager
>
> The Qt Group
>
>
>
>
>
> On 3.7.2023, 15.49, "Interest on behalf of Turtle Creek Software" <
> interest-boun...@qt-project.org on behalf of supp...@turtlesoft.com>
> wrote:
>
>
>
> To diagnose a recent problem, we needed to install Qt on several different
> computers with different Qt and OS setups.
>
>
>
> The open source installer has about a 33% success rate. It gives several
> hash and socket time-out errors along the way, then often aborts
> completely. At that point it deletes all previously downloaded files, even
> if 1GB done out of 1.13GB.
>
>
>
> I think the design probably can be improved.  Every other app download
> goes OK here. Even if interrupted, they finish the remainder later.
>
>
>
> Thanks, Casey McDermott
>
> TurtleSoft.com
> ___
> Interest mailing list
> Interest@qt-project.org
> https://lists.qt-project.org/listinfo/interest
>
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Re: [Interest] Installer problems

[Tino Pyssysalo via Interest]

Could you please file a bug, so we can study and fix the problems? 33% success 
rate sounds really poor. Socket time-outs have not been a common issue.

Tino Pyssysalo
Installer product manager
The Qt Group


On 3.7.2023, 15.49, "Interest on behalf of Turtle Creek Software" 
mailto:interest-boun...@qt-project.org> on 
behalf of supp...@turtlesoft.com> wrote:

To diagnose a recent problem, we needed to install Qt on several different 
computers with different Qt and OS setups.

The open source installer has about a 33% success rate. It gives several hash 
and socket time-out errors along the way, then often aborts completely. At that 
point it deletes all previously downloaded files, even if 1GB done out of 
1.13GB.

I think the design probably can be improved.  Every other app download goes OK 
here. Even if interrupted, they finish the remainder later.

Thanks, Casey McDermott
TurtleSoft.com
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