Hi

Please have a look at the below job requirement and reply back with your
latest word format resume ASAP. Do let me know the best contact number to
reach you.


*Informatica Production SupportChicago, IL*
*6 months potential for contract to hire*

*Job details:*

Providing weekday and weekend overnight support for Data & Informatics
Center of Excellence Team, Enterprise Data Architecture Team, and
Application Support Team
Provide initial support for incidents which are raised across all platforms
(Informatica, ODS, EDM, SBI, CBI, and ER/Studio) and escalate as necessary
to the appropriate Support Team members.
Address Informatica support tickets raised including, but not limited to,
code deployments, job restarts, and workflow monitoring
Assist with monitoring and SLA tracking tasks as assigned by Support
Management
Complete weekly status reports and submit to immediate the management

*Required skills:*

Looking for someone who will be responsible for monitoring the system
applications that are running.
If a problem arises with one of the applications candidate should have the
ability to fix it to some extent (minor issues), would prefer someone with
min 3-5 years of experience in the field.
If it is a higher level problem, candidates will need to pass the ticket on
to the application manager.
*Would prefer to have someone with experience in BMC Service Desk Express
(aka: Magic) for incident/problem management systems or any other popular
one.*
*Experience with ticketing systems like ServiceNow or Remedy or any other
ticketing system is needed as well*




*Thanks*
*Mahesh Kumar*
Sr Recruiter
nTech Solutions, Inc.

*Desk: *410-988-3372 (Direct) ; Office: 239-205-4843
*Email:* mah...@ntechsol.com
Gtalk : mahesh.netchsol
Yahoo: bmk.mahesh

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