Please share resume for the below position at jyot...@usgrpinc.com
*Position:: Microsoft Lync Engineer* *Location:: Northern Ft. Worth TX* *Duration:: 12+ months* *MUST HAVE EXPERIENCE and KNOWLEDGE WITH THE FOLLOWING: * · Candidates Must have an Understanding and background with traditional TDM voice platforms · Tier II support for hosted Microsoft Lync 2013 and on premise Microsoft Skype for Business 2015 for IM, conferencing and voice. · User support for Microsoft Exchange UM 2013 hosted in Office 365 related to the Skype/Lync environment. · Skype/Lync user provisioning and support. · Opening tickets with Tier 3 support and assist on troubleshooting. · User provisioning and Tier 2 troubleshooting support. · Installation and hardware and software support, including firmware upgrades on AudioCodes SBA gateways. · Solid understanding of VoIP monitoring and interpreting SIP and network traces. · Mentoring and training support personnel in the area of Microsoft Skype/Lync VoIP. · Produce training materials and host training sessions with support personnel in the area of Microsoft Skype for Business. · Understanding and background with traditional TDM voice platforms desired. · Powershell skills desired. *Will be responsible for the following as well as other related duties: * · Lync/Skype for Business voice support duties. · SIP phone configuration and support for the migration of existing TDM network to Microsoft Lync VoIP. · Upgrade Polycom SIP phones to latest firmware. · Troubleshoot phones issues like drop calls and quality issues. · Gather information from field telecom personnel to design and implement VoIP solutions. · Tasks require a close integration with data networking support personnel as well as all other groups within the telecommunications and infrastructure organizations. *Jyoti Budhwar* United Software Group Inc. 565 Metro Place S. Suite # 110 Dublin, OH 43017 Phone: 614-588-8586 Fax: 1-866-764-1148 Email : jyot...@usgrpinc.com Gtalk : Jyotibudhwar26 -- You received this message because you are subscribed to the Google Groups "International SAP Projects" group. To unsubscribe from this group and stop receiving emails from it, send an email to international-sap-projects+unsubscr...@googlegroups.com. To post to this group, send email to international-sap-projects@googlegroups.com. Visit this group at https://groups.google.com/group/international-sap-projects. For more options, visit https://groups.google.com/d/optout.
