[
https://issues.apache.org/jira/browse/GUACAMOLE-953?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel
]
Kalimuthu updated GUACAMOLE-953:
---------------------------------
Description:
when we try to connect the client(to RDP) from third party app via guacamole
server. it say "The remote desktop server is currently unreachable. If the
problem persists, please notify your system administrator, or check your system
logs." but I am able to take the RDP for the same client from remote desktop
connect from local same network. also I am able to connect the same client from
Guacamole login portal which shows the client details configured in
user-mapping.xml file.
when I check the guacamole syslogs. guacd socket is closing.
FYI, Apache is configured with SSL for port 443.
*Logs from guacamole syslogs:*
2020-02-10 20:36:23,556 INFO [https-openssl-nio-443-exec-20]
o.a.g.e.LocalEnvironment [LocalEnvironment.java:124] GUACAMOLE_HOME is
"/etc/guacamole".
2020-02-10 20:36:23,557 DEBUG [https-openssl-nio-443-exec-20]
o.a.g.n.InetGuacamoleSocket [InetGuacamoleSocket.java:90] Connecting to guacd
at localhost:4822.
2020-02-10 20:36:23,616 INFO [https-openssl-nio-443-exec-20]
o.a.g.t.TunnelRequestService [TunnelRequestService.java:225] User
"6009da25-a61a-4090-83ee-479879a34f30" connected to connection "2130868029".
2020-02-10 20:36:23,666 INFO [https-openssl-nio-443-exec-18]
o.a.g.t.TunnelRequestService [TunnelRequestService.java:323] User
"6009da25-a61a-4090-83ee-479879a34f30" disconnected from connection
"2130868029". Duration: 50 milliseconds
2020-02-10 20:36:23,666 DEBUG [https-openssl-nio-443-exec-18]
o.a.g.n.InetGuacamoleSocket [InetGuacamoleSocket.java:122] Closing socket to
guacd.
2020-02-10 20:36:23,667 DEBUG [Thread-971]
o.a.g.w.GuacamoleWebSocketTunnelEndpoint
[GuacamoleWebSocketTunnelEndpoint.java:274] Connection to guacd closed.
org.apache.guacamole.GuacamoleConnectionClosedException: Connection to guacd
is closed.
at
org.apache.guacamole.io.ReaderGuacamoleReader.read(ReaderGuacamoleReader.java:183)
~[guacamole-common-1.0.0.jar:na]
at
org.apache.guacamole.io.ReaderGuacamoleReader.readInstruction(ReaderGuacamoleReader.java:195)
~[guacamole-common-1.0.0.jar:na]
at
org.apache.guacamole.protocol.FilteredGuacamoleReader.readInstruction(FilteredGuacamoleReader.java:81)
~[guacamole-common-1.0.0.jar:na]
at
org.apache.guacamole.protocol.FilteredGuacamoleReader.readInstruction(FilteredGuacamoleReader.java:81)
~[guacamole-common-1.0.0.jar:na]
at
org.apache.guacamole.protocol.FilteredGuacamoleReader.read(FilteredGuacamoleReader.java:64)
~[guacamole-common-1.0.0.jar:na]
at
org.apache.guacamole.websocket.GuacamoleWebSocketTunnelEndpoint$2.run(GuacamoleWebSocketTunnelEndpoint.java:246)
~[guacamole-common-1.0.0.jar:na]
Caused by: java.net.SocketException: Socket closed
at java.net.SocketInputStream.read(SocketInputStream.java:204)
~[na:1.8.0_242]
at java.net.SocketInputStream.read(SocketInputStream.java:141)
~[na:1.8.0_242]
at sun.nio.cs.StreamDecoder.readBytes(StreamDecoder.java:284)
~[na:1.8.0_242]
at sun.nio.cs.StreamDecoder.implRead(StreamDecoder.java:326)
~[na:1.8.0_242]
at sun.nio.cs.StreamDecoder.read(StreamDecoder.java:178)
~[na:1.8.0_242]
at java.io.InputStreamReader.read(InputStreamReader.java:184)
~[na:1.8.0_242]
at
org.apache.guacamole.io.ReaderGuacamoleReader.read(ReaderGuacamoleReader.java:169)
~[guacamole-common-1.0.0.jar:na]
... 5 common frames omitted**
*Getting guacd server status with error,*
Feb 10 20:25:32 ubuntu-VirtualBox guacd[25237]: Parameter "gateway-port"
omitted. Using default value of 443.
Feb 10 20:25:32 ubuntu-VirtualBox guacd[25237]: User
"@95ce06bd-0b70-400f-9a53-753ffda0b423" joined connection
"$7f579074-597d-40b3-9a9a-c0021a323700" (1 users now present)
Feb 10 20:25:32 ubuntu-VirtualBox guacd[25237]: Client has not defined its
protocol version.
Feb 10 20:25:32 ubuntu-VirtualBox guacd[25237]: Loading keymap "base"
Feb 10 20:25:32 ubuntu-VirtualBox guacd[25237]: Loading keymap "en-us-qwerty"
Feb 10 20:25:32 ubuntu-VirtualBox guacd[25237]: {color:#ff0000}Error
connecting to RDP server{color}
Feb 10 20:25:32 ubuntu-VirtualBox guacd[25237]: User
"@95ce06bd-0b70-400f-9a53-753ffda0b423" disconnected (0 users remain)
Feb 10 20:25:32 ubuntu-VirtualBox guacd[25237]: Last user of connection
"$7f579074-597d-40b3-9a9a-c0021a323700" disconnected
Feb 10 20:25:32 ubuntu-VirtualBox guacd[25237]: Requesting termination of
client...
Feb 10 20:25:33 ubuntu-VirtualBox guacd[25076]: Connection
"$7f579074-597d-40b3-9a9a-c0021a323700" removed.
does anybody idea about this issue? Please help me to resolve this.
was:
when we try to connect the client(to RDP) from third party app via guacamole
server. it say "The remote desktop server is currently unreachable. If the
problem persists, please notify your system administrator, or check your system
logs." but I am able to take the RDP for the same client from remote desktop
connect from local same network. also I am able to connect the same client from
Guacamole login portal which shows the client details configured in
user-mapping.xml file.
when I check the guacamole syslogs. guacd socket is closing.
*Logs from guacamole syslogs:*
2020-02-10 20:36:23,556 INFO [https-openssl-nio-443-exec-20]
o.a.g.e.LocalEnvironment [LocalEnvironment.java:124] GUACAMOLE_HOME is
"/etc/guacamole".
2020-02-10 20:36:23,557 DEBUG [https-openssl-nio-443-exec-20]
o.a.g.n.InetGuacamoleSocket [InetGuacamoleSocket.java:90] Connecting to guacd
at localhost:4822.
2020-02-10 20:36:23,616 INFO [https-openssl-nio-443-exec-20]
o.a.g.t.TunnelRequestService [TunnelRequestService.java:225] User
"6009da25-a61a-4090-83ee-479879a34f30" connected to connection "2130868029".
2020-02-10 20:36:23,666 INFO [https-openssl-nio-443-exec-18]
o.a.g.t.TunnelRequestService [TunnelRequestService.java:323] User
"6009da25-a61a-4090-83ee-479879a34f30" disconnected from connection
"2130868029". Duration: 50 milliseconds
2020-02-10 20:36:23,666 DEBUG [https-openssl-nio-443-exec-18]
o.a.g.n.InetGuacamoleSocket [InetGuacamoleSocket.java:122] Closing socket to
guacd.
2020-02-10 20:36:23,667 DEBUG [Thread-971]
o.a.g.w.GuacamoleWebSocketTunnelEndpoint
[GuacamoleWebSocketTunnelEndpoint.java:274] Connection to guacd closed.
org.apache.guacamole.GuacamoleConnectionClosedException: Connection to guacd is
closed.
at
org.apache.guacamole.io.ReaderGuacamoleReader.read(ReaderGuacamoleReader.java:183)
~[guacamole-common-1.0.0.jar:na]
at
org.apache.guacamole.io.ReaderGuacamoleReader.readInstruction(ReaderGuacamoleReader.java:195)
~[guacamole-common-1.0.0.jar:na]
at
org.apache.guacamole.protocol.FilteredGuacamoleReader.readInstruction(FilteredGuacamoleReader.java:81)
~[guacamole-common-1.0.0.jar:na]
at
org.apache.guacamole.protocol.FilteredGuacamoleReader.readInstruction(FilteredGuacamoleReader.java:81)
~[guacamole-common-1.0.0.jar:na]
at
org.apache.guacamole.protocol.FilteredGuacamoleReader.read(FilteredGuacamoleReader.java:64)
~[guacamole-common-1.0.0.jar:na]
at
org.apache.guacamole.websocket.GuacamoleWebSocketTunnelEndpoint$2.run(GuacamoleWebSocketTunnelEndpoint.java:246)
~[guacamole-common-1.0.0.jar:na]
Caused by: java.net.SocketException: Socket closed
at java.net.SocketInputStream.read(SocketInputStream.java:204)
~[na:1.8.0_242]
at java.net.SocketInputStream.read(SocketInputStream.java:141)
~[na:1.8.0_242]
at sun.nio.cs.StreamDecoder.readBytes(StreamDecoder.java:284)
~[na:1.8.0_242]
at sun.nio.cs.StreamDecoder.implRead(StreamDecoder.java:326)
~[na:1.8.0_242]
at sun.nio.cs.StreamDecoder.read(StreamDecoder.java:178) ~[na:1.8.0_242]
at java.io.InputStreamReader.read(InputStreamReader.java:184)
~[na:1.8.0_242]
at
org.apache.guacamole.io.ReaderGuacamoleReader.read(ReaderGuacamoleReader.java:169)
~[guacamole-common-1.0.0.jar:na]
... 5 common frames omitted**
*Getting guacd server status with error,*
Feb 10 20:25:32 ubuntu-VirtualBox guacd[25237]: Parameter "gateway-port"
omitted. Using default value of 443.
Feb 10 20:25:32 ubuntu-VirtualBox guacd[25237]: User
"@95ce06bd-0b70-400f-9a53-753ffda0b423" joined connection
"$7f579074-597d-40b3-9a9a-c0021a323700" (1 users now present)
Feb 10 20:25:32 ubuntu-VirtualBox guacd[25237]: Client has not defined its
protocol version.
Feb 10 20:25:32 ubuntu-VirtualBox guacd[25237]: Loading keymap "base"
Feb 10 20:25:32 ubuntu-VirtualBox guacd[25237]: Loading keymap "en-us-qwerty"
Feb 10 20:25:32 ubuntu-VirtualBox guacd[25237]: {color:#FF0000}Error connecting
to RDP server{color}
Feb 10 20:25:32 ubuntu-VirtualBox guacd[25237]: User
"@95ce06bd-0b70-400f-9a53-753ffda0b423" disconnected (0 users remain)
Feb 10 20:25:32 ubuntu-VirtualBox guacd[25237]: Last user of connection
"$7f579074-597d-40b3-9a9a-c0021a323700" disconnected
Feb 10 20:25:32 ubuntu-VirtualBox guacd[25237]: Requesting termination of
client...
Feb 10 20:25:33 ubuntu-VirtualBox guacd[25076]: Connection
"$7f579074-597d-40b3-9a9a-c0021a323700" removed.
does anybody idea about this issue? Please help me to resolve this.
> Guacamole server error "The remote desktop server is currently unreachable"
> even RDP is working from default remote desktop connect
> -----------------------------------------------------------------------------------------------------------------------------------
>
> Key: GUACAMOLE-953
> URL: https://issues.apache.org/jira/browse/GUACAMOLE-953
> Project: Guacamole
> Issue Type: Bug
> Components: guacamole, guacd, RDP
> Affects Versions: 1.0.0
> Environment: Ubuntu 18.04.2 LTS
> Reporter: Kalimuthu
> Priority: Blocker
> Labels: Debian
>
> when we try to connect the client(to RDP) from third party app via guacamole
> server. it say "The remote desktop server is currently unreachable. If the
> problem persists, please notify your system administrator, or check your
> system logs." but I am able to take the RDP for the same client from remote
> desktop connect from local same network. also I am able to connect the same
> client from Guacamole login portal which shows the client details configured
> in user-mapping.xml file.
> when I check the guacamole syslogs. guacd socket is closing.
> FYI, Apache is configured with SSL for port 443.
> *Logs from guacamole syslogs:*
> 2020-02-10 20:36:23,556 INFO [https-openssl-nio-443-exec-20]
> o.a.g.e.LocalEnvironment [LocalEnvironment.java:124] GUACAMOLE_HOME is
> "/etc/guacamole".
> 2020-02-10 20:36:23,557 DEBUG [https-openssl-nio-443-exec-20]
> o.a.g.n.InetGuacamoleSocket [InetGuacamoleSocket.java:90] Connecting to guacd
> at localhost:4822.
> 2020-02-10 20:36:23,616 INFO [https-openssl-nio-443-exec-20]
> o.a.g.t.TunnelRequestService [TunnelRequestService.java:225] User
> "6009da25-a61a-4090-83ee-479879a34f30" connected to connection "2130868029".
> 2020-02-10 20:36:23,666 INFO [https-openssl-nio-443-exec-18]
> o.a.g.t.TunnelRequestService [TunnelRequestService.java:323] User
> "6009da25-a61a-4090-83ee-479879a34f30" disconnected from connection
> "2130868029". Duration: 50 milliseconds
> 2020-02-10 20:36:23,666 DEBUG [https-openssl-nio-443-exec-18]
> o.a.g.n.InetGuacamoleSocket [InetGuacamoleSocket.java:122] Closing socket to
> guacd.
> 2020-02-10 20:36:23,667 DEBUG [Thread-971]
> o.a.g.w.GuacamoleWebSocketTunnelEndpoint
> [GuacamoleWebSocketTunnelEndpoint.java:274] Connection to guacd closed.
> org.apache.guacamole.GuacamoleConnectionClosedException: Connection to guacd
> is closed.
> at
> org.apache.guacamole.io.ReaderGuacamoleReader.read(ReaderGuacamoleReader.java:183)
> ~[guacamole-common-1.0.0.jar:na]
> at
> org.apache.guacamole.io.ReaderGuacamoleReader.readInstruction(ReaderGuacamoleReader.java:195)
> ~[guacamole-common-1.0.0.jar:na]
> at
> org.apache.guacamole.protocol.FilteredGuacamoleReader.readInstruction(FilteredGuacamoleReader.java:81)
> ~[guacamole-common-1.0.0.jar:na]
> at
> org.apache.guacamole.protocol.FilteredGuacamoleReader.readInstruction(FilteredGuacamoleReader.java:81)
> ~[guacamole-common-1.0.0.jar:na]
> at
> org.apache.guacamole.protocol.FilteredGuacamoleReader.read(FilteredGuacamoleReader.java:64)
> ~[guacamole-common-1.0.0.jar:na]
> at
> org.apache.guacamole.websocket.GuacamoleWebSocketTunnelEndpoint$2.run(GuacamoleWebSocketTunnelEndpoint.java:246)
> ~[guacamole-common-1.0.0.jar:na]
> Caused by: java.net.SocketException: Socket closed
> at java.net.SocketInputStream.read(SocketInputStream.java:204)
> ~[na:1.8.0_242]
> at java.net.SocketInputStream.read(SocketInputStream.java:141)
> ~[na:1.8.0_242]
> at sun.nio.cs.StreamDecoder.readBytes(StreamDecoder.java:284)
> ~[na:1.8.0_242]
> at sun.nio.cs.StreamDecoder.implRead(StreamDecoder.java:326)
> ~[na:1.8.0_242]
> at sun.nio.cs.StreamDecoder.read(StreamDecoder.java:178)
> ~[na:1.8.0_242]
> at java.io.InputStreamReader.read(InputStreamReader.java:184)
> ~[na:1.8.0_242]
> at
> org.apache.guacamole.io.ReaderGuacamoleReader.read(ReaderGuacamoleReader.java:169)
> ~[guacamole-common-1.0.0.jar:na]
> ... 5 common frames omitted**
> *Getting guacd server status with error,*
> Feb 10 20:25:32 ubuntu-VirtualBox guacd[25237]: Parameter "gateway-port"
> omitted. Using default value of 443.
> Feb 10 20:25:32 ubuntu-VirtualBox guacd[25237]: User
> "@95ce06bd-0b70-400f-9a53-753ffda0b423" joined connection
> "$7f579074-597d-40b3-9a9a-c0021a323700" (1 users now present)
> Feb 10 20:25:32 ubuntu-VirtualBox guacd[25237]: Client has not defined its
> protocol version.
> Feb 10 20:25:32 ubuntu-VirtualBox guacd[25237]: Loading keymap "base"
> Feb 10 20:25:32 ubuntu-VirtualBox guacd[25237]: Loading keymap "en-us-qwerty"
> Feb 10 20:25:32 ubuntu-VirtualBox guacd[25237]: {color:#ff0000}Error
> connecting to RDP server{color}
> Feb 10 20:25:32 ubuntu-VirtualBox guacd[25237]: User
> "@95ce06bd-0b70-400f-9a53-753ffda0b423" disconnected (0 users remain)
> Feb 10 20:25:32 ubuntu-VirtualBox guacd[25237]: Last user of connection
> "$7f579074-597d-40b3-9a9a-c0021a323700" disconnected
> Feb 10 20:25:32 ubuntu-VirtualBox guacd[25237]: Requesting termination of
> client...
> Feb 10 20:25:33 ubuntu-VirtualBox guacd[25076]: Connection
> "$7f579074-597d-40b3-9a9a-c0021a323700" removed.
> does anybody idea about this issue? Please help me to resolve this.
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