[
https://issues.apache.org/jira/browse/GUACAMOLE-953?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel
]
Mike Jumper closed GUACAMOLE-953.
---------------------------------
Resolution: Invalid
> Guacamole server error "The remote desktop server is currently unreachable"
> even RDP is working from default remote desktop connect
> -----------------------------------------------------------------------------------------------------------------------------------
>
> Key: GUACAMOLE-953
> URL: https://issues.apache.org/jira/browse/GUACAMOLE-953
> Project: Guacamole
> Issue Type: Bug
> Components: guacamole, guacd, RDP
> Affects Versions: 1.0.0
> Environment: Ubuntu 18.04.2 LTS
> Reporter: Kalimuthu
> Priority: Blocker
> Labels: Debian
>
> when we try to connect the client(to RDP) from third party app via guacamole
> server. it say "The remote desktop server is currently unreachable. If the
> problem persists, please notify your system administrator, or check your
> system logs." but I am able to take the RDP for the same client from "Remote
> Desktop Connection"(windows app) from same network. also I am able to connect
> the same client from Guacamole login portal which shows the client details
> configured in user-mapping.xml file.
> when I check the guacamole syslogs. guacd socket is closing.
> FYI, Apache is configured with SSL for port 443.
> *Logs from guacamole syslogs:*
> 2020-02-10 20:36:23,556 INFO [https-openssl-nio-443-exec-20]
> o.a.g.e.LocalEnvironment [LocalEnvironment.java:124] GUACAMOLE_HOME is
> "/etc/guacamole".
> 2020-02-10 20:36:23,557 DEBUG [https-openssl-nio-443-exec-20]
> o.a.g.n.InetGuacamoleSocket [InetGuacamoleSocket.java:90] Connecting to guacd
> at localhost:4822.
> 2020-02-10 20:36:23,616 INFO [https-openssl-nio-443-exec-20]
> o.a.g.t.TunnelRequestService [TunnelRequestService.java:225] User
> "6009da25-a61a-4090-83ee-479879a34f30" connected to connection "2130868029".
> 2020-02-10 20:36:23,666 INFO [https-openssl-nio-443-exec-18]
> o.a.g.t.TunnelRequestService [TunnelRequestService.java:323] User
> "6009da25-a61a-4090-83ee-479879a34f30" disconnected from connection
> "2130868029". Duration: 50 milliseconds
> 2020-02-10 20:36:23,666 DEBUG [https-openssl-nio-443-exec-18]
> o.a.g.n.InetGuacamoleSocket [InetGuacamoleSocket.java:122] Closing socket to
> guacd.
> 2020-02-10 20:36:23,667 DEBUG [Thread-971]
> o.a.g.w.GuacamoleWebSocketTunnelEndpoint
> [GuacamoleWebSocketTunnelEndpoint.java:274] Connection to guacd closed.
> org.apache.guacamole.GuacamoleConnectionClosedException: Connection to guacd
> is closed.
> at
> org.apache.guacamole.io.ReaderGuacamoleReader.read(ReaderGuacamoleReader.java:183)
> ~[guacamole-common-1.0.0.jar:na]
> at
> org.apache.guacamole.io.ReaderGuacamoleReader.readInstruction(ReaderGuacamoleReader.java:195)
> ~[guacamole-common-1.0.0.jar:na]
> at
> org.apache.guacamole.protocol.FilteredGuacamoleReader.readInstruction(FilteredGuacamoleReader.java:81)
> ~[guacamole-common-1.0.0.jar:na]
> at
> org.apache.guacamole.protocol.FilteredGuacamoleReader.readInstruction(FilteredGuacamoleReader.java:81)
> ~[guacamole-common-1.0.0.jar:na]
> at
> org.apache.guacamole.protocol.FilteredGuacamoleReader.read(FilteredGuacamoleReader.java:64)
> ~[guacamole-common-1.0.0.jar:na]
> at
> org.apache.guacamole.websocket.GuacamoleWebSocketTunnelEndpoint$2.run(GuacamoleWebSocketTunnelEndpoint.java:246)
> ~[guacamole-common-1.0.0.jar:na]
> Caused by: java.net.SocketException: Socket closed
> at java.net.SocketInputStream.read(SocketInputStream.java:204)
> ~[na:1.8.0_242]
> at java.net.SocketInputStream.read(SocketInputStream.java:141)
> ~[na:1.8.0_242]
> at sun.nio.cs.StreamDecoder.readBytes(StreamDecoder.java:284)
> ~[na:1.8.0_242]
> at sun.nio.cs.StreamDecoder.implRead(StreamDecoder.java:326)
> ~[na:1.8.0_242]
> at sun.nio.cs.StreamDecoder.read(StreamDecoder.java:178)
> ~[na:1.8.0_242]
> at java.io.InputStreamReader.read(InputStreamReader.java:184)
> ~[na:1.8.0_242]
> at
> org.apache.guacamole.io.ReaderGuacamoleReader.read(ReaderGuacamoleReader.java:169)
> ~[guacamole-common-1.0.0.jar:na]
> ... 5 common frames omitted**
> *Getting guacd server status with error,*
> Feb 10 20:25:32 ubuntu-VirtualBox guacd[25237]: Parameter "gateway-port"
> omitted. Using default value of 443.
> Feb 10 20:25:32 ubuntu-VirtualBox guacd[25237]: User
> "@95ce06bd-0b70-400f-9a53-753ffda0b423" joined connection
> "$7f579074-597d-40b3-9a9a-c0021a323700" (1 users now present)
> Feb 10 20:25:32 ubuntu-VirtualBox guacd[25237]: Client has not defined its
> protocol version.
> Feb 10 20:25:32 ubuntu-VirtualBox guacd[25237]: Loading keymap "base"
> Feb 10 20:25:32 ubuntu-VirtualBox guacd[25237]: Loading keymap "en-us-qwerty"
> Feb 10 20:25:32 ubuntu-VirtualBox guacd[25237]: {color:#ff0000}Error
> connecting to RDP server{color}
> Feb 10 20:25:32 ubuntu-VirtualBox guacd[25237]: User
> "@95ce06bd-0b70-400f-9a53-753ffda0b423" disconnected (0 users remain)
> Feb 10 20:25:32 ubuntu-VirtualBox guacd[25237]: Last user of connection
> "$7f579074-597d-40b3-9a9a-c0021a323700" disconnected
> Feb 10 20:25:32 ubuntu-VirtualBox guacd[25237]: Requesting termination of
> client...
> Feb 10 20:25:33 ubuntu-VirtualBox guacd[25076]: Connection
> "$7f579074-597d-40b3-9a9a-c0021a323700" removed.
> does anybody idea about this issue? Please help me to resolve this.
--
This message was sent by Atlassian Jira
(v8.3.4#803005)
