[Issue 127143] OpenOffice crashes on OS X Sierra fresh install with AMD Radeon R9 M395X, AMD Radeon R9 M395X, PCIe, 4096 MB

[bugzilla]

https://bz.apache.org/ooo/show_bug.cgi?id=127143

--- Comment #12 from Ariel Constenla-Haile  ---
Bug 127164 describes the same bug on an iMac but with Intel graphics.

Model: iMac16,2, BootROM IM162.0206.B01, 4 processors, Intel Core i5, 3,1 GHz,
8 GB, SMC 2.32f20
Graphics: Intel Iris Pro Graphics 6200, Intel Iris Pro Graphics 6200, Built-In

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[Issue 127143] OpenOffice crashes on OS X Sierra fresh install with AMD Radeon R9 M395X, AMD Radeon R9 M395X, PCIe, 4096 MB

[bugzilla]

https://bz.apache.org/ooo/show_bug.cgi?id=127143

Ariel Constenla-Haile  changed:

   What|Removed |Added

 CC||tguil...@free.fr

--- Comment #11 from Ariel Constenla-Haile  ---
*** Issue 127164 has been marked as a duplicate of this issue. ***

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[Issue 127143] OpenOffice crashes on OS X Sierra fresh install with AMD Radeon R9 M395X, AMD Radeon R9 M395X, PCIe, 4096 MB

[bugzilla]

https://bz.apache.org/ooo/show_bug.cgi?id=127143

--- Comment #10 from oooforum (fr)  ---
(In reply to umsonster+bugzilla from comment #9)
> Same problem on
How know that? You don't provide complete informations about graphic card.

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[Issue 127143] OpenOffice crashes on OS X Sierra fresh install with AMD Radeon R9 M395X, AMD Radeon R9 M395X, PCIe, 4096 MB

[bugzilla]

https://bz.apache.org/ooo/show_bug.cgi?id=127143

umsonster+bugzi...@gmail.com changed:

   What|Removed |Added

 CC||umsonster+bugzi...@gmail.co
   ||m

--- Comment #9 from umsonster+bugzi...@gmail.com ---
Same problem on

 Modellname:iMac
  Modell-Identifizierung:iMac16,2
  Prozessortyp:Intel Core i5
  Prozessorgeschwindigkeit:3,1 GHz
  Anzahl der Prozessoren:1
  Gesamtanzahl der Kerne:4
  L2-Cache (pro Kern):256 KB
  L3-Cache:4 MB
  Speicher:8 GB
  Boot-ROM-Version:IM162.0206.B01
  SMC-Version (System):2.32f20

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[Issue 127143] OpenOffice crashes on OS X Sierra fresh install with AMD Radeon R9 M395X, AMD Radeon R9 M395X, PCIe, 4096 MB

[bugzilla]

https://bz.apache.org/ooo/show_bug.cgi?id=127143

--- Comment #8 from oooforum (fr)  ---
Also confirmed on french forum with end-user

Model: iMac17,1, BootROM IM171.0105.B09, 4 processors, Intel Core i5, 3,2 GHz,
8 GB, SMC 2.33f10
Graphics: AMD Radeon R9 M390, AMD Radeon R9 M390, PCIe, 2048 MB

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[Issue 127143] OpenOffice crashes on OS X Sierra fresh install with AMD Radeon R9 M395X, AMD Radeon R9 M395X, PCIe, 4096 MB

[bugzilla]

https://bz.apache.org/ooo/show_bug.cgi?id=127143

--- Comment #7 from Ariel Constenla-Haile  ---
I cannot reproduce it in my Mac with Intel's integrated graphics processors;
this might be reproducible with the AMD Radeon graphics:

Mike:

Model: iMac17,1, BootROM IM171.0105.B09, 4 processors, Intel Core i7, 4 GHz, 8
GB, SMC 2.34f2
Graphics: AMD Radeon R9 M395, AMD Radeon R9 M395, PCIe, 2048 MB

Jochen:
Model: iMac17,1, BootROM IM171.0105.B09, 4 processors, Intel Core i7, 4 GHz, 32
GB, SMC 2.34f2
Graphics: AMD Radeon R9 M395X, AMD Radeon R9 M395X, PCIe, 4096 MB

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[Issue 127143] OpenOffice crashes on OS X Sierra fresh install with AMD Radeon R9 M395X, AMD Radeon R9 M395X, PCIe, 4096 MB

[bugzilla]

https://bz.apache.org/ooo/show_bug.cgi?id=127143

--- Comment #6 from Ariel Constenla-Haile  ---
Created attachment 85716
  --> https://bz.apache.org/ooo/attachment.cgi?id=85716=edit
Apple Crash Report

Report sent by Mike
http://mail-archives.apache.org/mod_mbox/openoffice-users/201610.mbox/%3c99562aac-24b6-4fef-a7d5-5976f74bf...@pobox.com%3E

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[Issue 127143] OpenOffice crashes on OS X Sierra fresh install with AMD Radeon R9 M395X, AMD Radeon R9 M395X, PCIe, 4096 MB

[bugzilla]

https://bz.apache.org/ooo/show_bug.cgi?id=127143

--- Comment #5 from oooforum (fr)  ---
(In reply to Jochen Hager from comment #4)
> Also tried to version 4.1.3-dev with the same result: immediate crash after
> hitting Finish in initial windows entering my Name.
Are you make 4.1.3-dev installation from scratch?
Crash occurs if the profile is corrupted.
Try to reset it.

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[Issue 127143] OpenOffice crashes on OS X Sierra fresh install with AMD Radeon R9 M395X, AMD Radeon R9 M395X, PCIe, 4096 MB

[bugzilla]

https://bz.apache.org/ooo/show_bug.cgi?id=127143

Jochen Hager  changed:

   What|Removed |Added

Version|4.1.2   |4.1.3-dev

--- Comment #4 from Jochen Hager  ---
Also tried to version 4.1.3-dev with the same result: immediate crash after
hitting Finish in initial windows entering my Name.

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[Issue 127143] OpenOffice crashes on OS X Sierra fresh install with AMD Radeon R9 M395X, AMD Radeon R9 M395X, PCIe, 4096 MB

[bugzilla]

https://bz.apache.org/ooo/show_bug.cgi?id=127143

oooforum (fr)  changed:

   What|Removed |Added

 CC||ooofo...@free.fr

--- Comment #3 from oooforum (fr)  ---
(In reply to Jochen Hager from comment #2)
> Created attachment 85701 [details]
> OpenOffice Crash Report
As said in comment 1, could you confirm that happens with 4.1.3-dev?

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[Issue 127143] OpenOffice crashes on OS X Sierra fresh install with AMD Radeon R9 M395X, AMD Radeon R9 M395X, PCIe, 4096 MB

[bugzilla]

https://bz.apache.org/ooo/show_bug.cgi?id=127143

Jochen Hager  changed:

   What|Removed |Added

 CC||jochen.ha...@gmail.com

--- Comment #2 from Jochen Hager  ---
Created attachment 85701
  --> https://bz.apache.org/ooo/attachment.cgi?id=85701=edit
OpenOffice Crash Report

The crash seems specific to certain MAC hardware. I own several MACs and the
only one crashing is this make and model. There are also similar posts on
LibreOffice community sites.

There are similar post with the same hardware on Apple community sites:
https://discussions.apple.com/message/30719553#message30719553

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[Issue 127143] OpenOffice crashes on OS X Sierra fresh install with AMD Radeon R9 M395X, AMD Radeon R9 M395X, PCIe, 4096 MB

[bugzilla]

https://bz.apache.org/ooo/show_bug.cgi?id=127143

--- Comment #1 from Ariel Constenla-Haile  ---
Can you reproduce this with the current 4.1.3 development build?
https://dist.apache.org/repos/dist/dev/openoffice/4.1.3/binaries/ 
If so, can you attach the whole crash report (remove personal sensitive data)?

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[Issue 127143] OpenOffice crashes on OS X Sierra fresh install with AMD Radeon R9 M395X, AMD Radeon R9 M395X, PCIe, 4096 MB

[bugzilla]

https://bz.apache.org/ooo/show_bug.cgi?id=127143

Jochen Hager  changed:

   What|Removed |Added

   Severity|Normal  |Critical
   Hardware|All |Mac
 Latest|--- |4.1.2
Confirmation in||
 OS|All |Mac OS X 10.12
   Keywords||crash

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