[Issue 127968] 4.1.6 version Calc keeps Crashing/needs Document recovery every time

2018-12-21 Thread bugzilla
https://bz.apache.org/ooo/show_bug.cgi?id=127968

Marcus  changed:

   What|Removed |Added

   Severity|Major   |Normal
 Status|RESOLVED|CLOSED

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[Issue 127968] 4.1.6 version Calc keeps Crashing/needs Document recovery every time

2018-12-20 Thread bugzilla
https://bz.apache.org/ooo/show_bug.cgi?id=127968

Peter  changed:

   What|Removed |Added

 CC||pe...@apache.org
 Resolution|--- |NOT_AN_OOO_ISSUE
 Status|UNCONFIRMED |RESOLVED

--- Comment #1 from Peter  ---
Hi Janet,
We handle support request on the users mailinglist [1] or on Forums [2] there
are people who look into your case and maybe can help analyzing the Issue.

This Bugtracker is for developers to keep track on their work. So if you can
locate what causes this crashes then please feel free to reopen this issue and
tell us so we can clear the Issue out. I close this bug to flag that your
report, while appreciated is nothing what a developer can act on.

One thing you can try is to reset your profile. Tutorial you find in (3). We
have plans to integrate a reset option, and then to eliminate the issue, but
for now we depend on manual approach by the community.

Hope this helps, i am sorry for the inconvenience you experience.

All the best
Peter

[1]us...@openoffice.apache.org
[2]https://forum.openoffice.org/en/forum/
[3]https://forum.openoffice.org/en/forum/viewtopic.php?p=58403

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