Hi Muhammad

I apologise for the slow reply to your email, our spam filters had classified 
it as spam and we only saw it this morning.

I checked secondary structure prediction this morning and the server seems to 
be fine, so it may be that there is an issue with the sequences you are 
submitting. I’m not aware of any problems last week either.

Could you let me know if you are still having problems, and if so:

  *   how many sequences are you submitting and how long are they approximately?
  *   are they definitely protein sequences?
  *   are there any characters in the sequences which are not in the standard 
20 character amino acid alphabet?

Thanks
Kira

From: <jalview-discuss-boun...@jalview.org> on behalf of Muhammad Zayed 
<mhdatefza...@yahoo.com>
Reply-To: Muhammad Zayed <mhdatefza...@yahoo.com>
Date: Tuesday, 1 August 2017 at 16:26
To: "jalview-discuss@jalview.org" <jalview-discuss@jalview.org>
Subject: [Jalview-discuss] Secondary structure prediction

Hi,

I always get this message whenever I try to predict sec. structure of the 
sequences in MSA,

Failed to submit the prediction. (Just close the window)
It is most likely that there is a problem with the server.


Should I just wait ? Thanks.



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