I hope somebody can give me some direction to go with this. A client of mine installed Jaws version 8 with no problems after installation. He decided to uninstall some other versions of Jaws he had on his system and started with version 5.1. Not knowing any better, he said yes to removing the shared components. After he did that, he keeps getting the Jaws video intercept message when he starts Jaws 8. It's been with my experience that Jaws does not speak when you get this message, but his Jaws does not stop talking. Even when he enters on the execute to install the video intercept, it restarts his system and comes up speaking, but he still has the video intercept message. He can close the video message and Jaws still speaks. If that were all there was to it, that would be OK, but when he uses his Jaws cursor, Jaws does not read anything at all, it just donks on him. Plus, in Word and Outlook, he cannot read by line, it just says blank. Although he can read by word by using the control left or right arrow. I have tried removing all versions of Jaws and reinstalling Jaws 8 with no success. I also tried installing an earlier version of Jaws with the same results. I uninstalled the video intercept, but that didn't help either. I have checked his display settings and they are correct. I uninstalled his video drivers and reinstalled them with no luck. I feel as though it is the video card itself, but am puzzled as to why uninstalling the shared components of Jaws would do that to a video card. So before I try a different video card I was hoping somebody would have a suggestion as to what to try next.
Thanks, Denny --~--~---------~--~----~------------~-------~--~----~ Visit the JAWS Users List home page at: http://www.jaws-users.com Address for the list archives: http://www.mail-archive.com/jaws-users-list%40googlegroups.com/ In order to contact the management team simply fill out the following form found at: http://www.jaws-users.com/contact.php You received this message because you are subscribed to the Google Groups "JAWS Users List" group. To post to this group, send email to jaws-users-list@googlegroups.com To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/jaws-users-list?hl=en -~----------~----~----~----~------~----~------~--~---
